Lupita cleaned my home yesterday . I need to get a deep cleaning job ASAP. She respond immediately, explained clearly what her rate was. Emphasized on the hourly rate was by the hour by person. I ask how soon she could do the job. She leaves it up to me, I says...Today?She said yes right away.makes some changes to her schedule to fit me in, and work until 1:00 am I was able to get the job done the same day. She works so hard with her team that I couldn't thank enough. She even did things that I never could tell it needs attention. Like move the fridge to clean behind and under, move the washer and dryer that hasn't been clean since I buy them. I highly recommend her. read more

This was the third time we have used Lupita and her crew. Spotless every time. They are on time, work hard and continuously with excellent results! I highly recommend them! read more

Thank you Lupita and crew for your superb service. You guys did an amazing job and kept prices very competitive. I could not have moved out of my apartment without your professionalism. Also, I appreciated that you were committed to your work and went the "extra" mile to make sure it was complete. read more

In summary: This was the worst "deep clean" I've ever had, at a premium price. I'm left with a dirty house and bleach stains in my shower since her crew left bleach sitting for hours, at a cost of $840. I don't write negative (or any) reviews because - who wants my opinion? But I feel that this was truly a matter of consumer fraud. Feel free to contact me to confirm that this review is real. Lupita sounded professional over the phone when we set up the cleaning, talked through cleaners she would use, and she and her crew came to clean the next day (3/6/20). She charged $35/person/hour - expensive, but I assumed the price came with expertise and the yelp reviews were so positive. I also prefer to have owner-operated cleaners, since I assume the workers get higher wages than at big outfits. At the very least, I hope her workers got paid well! I've had my house deep-cleaned by Merry Maids twice and it cost $800 and took two people 8 hours (so, 16 person hours). Lupita and her crew (4 people + Lupita) were in my house for 6 hours (5 for Lupita), for a total of 29 person hours, and did an unbelievably bad job - and this was after I'd asked them to speed up. I observed them working very slowly, often with one of them standing around while another worked in a room. For reference, after 2.5 hours they had just finished cleaning my living room, were starting on the kitchen, and had sprinkled bleach cleaner in my bathrooms but not yet cleaned them (5 people! And there are still cobwebs on the wall in my living room!). At that rate it would have taken days to clean my 3-bedroom house. She wanted to charge me full price, but agreed to take an hour off because I had clearly told her crew leader not to clean the outside of windows or windows inaccessible because of screens, and they spent an hour or so doing just that. I had to have her reclean all the floors because they'd barely been touched in some rooms and there was visible dirt and dust in almost every room. I paid them for this hour, despite the fact that it was their oversight and Lupita told me they cleaned with Palmolive dish soap instead of the Murphy's wood soap we'd agreed to use when we spoke over the phone. As I walked from room to room pointing out things that weren't done, she kept rolling her eyes - I guess I was being too demanding. At one point she pointed out specifically that she/her crew had moved my bed and cleaned the baseboard behind it - I moved the bed back from the wall and the baseboard was dark gray with dust! Another eye roll from Lupita before calling an employee to fix the job. I even got an eyeroll as I was writing her check. After she left I discovered just how bad a job they'd done. They left cleaner in the oven and didn't clean the oven (filling my house with fumes the next day). The wall and floor tiles in one shower were coated with white powder that must have been bleach, based on the smell, and discoloration on the floor tiles that must have been caused by bleach. I had directed them to clean surfaces in all closets (shelves and floors) and ONE closet had been touched, out of 7 in the house - cobwebs in doorways, visible dust on floors and shelves. Didn't clean pantry floor, which I specified to both Teresa, the crew leader, and Lupita. Picture windows in dining room coated with grimy streaks and insect spots not removed in the slightest. And this was after I asked them to fix things when they declared themselves done. What were they doing for 29 hours?! See photos. I texted Lupita to either fix the problem herself ASAP or agree to pay the bill for another cleaner. She didn't touch the latter option, and said she wouldn't be able to return for over a week. I'm not interested in that because we'd already cleaned dangerous cleaners off the oven and shower ourselves and waiting over a week only to have to heavily supervise her crew to get any quality out of her services is not a good use of my time. Last but not least, I asked her if she had insurance (shower tiles) and for confirmation that AM Personal Cleaning Services is in fact a business, over the phone yesterday (I had to trick her into calling me back by calling from a different number since she stopped responding to my texts). She told me that the way I was talking to her is mean, those are not my questions to ask, and she doesn't have to answer them. Then she hung up on me. This, plus the fact that she asked for the check to be made out to her, personally, tells me that her business is not a legitimate business. A check on the CA Sec. of State's website shows nothing for that business name or Lupita's full name (to whom I wrote the check). So, be warned that you're hiring someone who probably doesn't pay payroll taxes or have insurance. Lupita is free to run whatever risks she likes, but shouldn't put customers at risk. I honestly feel badly writing this review for a small, woman-run "business" but the poor service, damage, and payroll concern leaves me no choice. read more

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Lupita is the best there is all around. She's been with me for over 10 years. She cares very much about her clients and is extremely reliable and always there to help! Very professional and the women who work for her always do a great job taking care of my home. read more

Lupita came in with her crew and did a detailed, deep cleaning of my home. It was the best house cleaning I've ever had. She'll be back to help me maintain it. Thank you Lupita! read more

We used Lupita and her crew to help us clean after we evacuated out home because the fires in Santa Rosa. Lupita and her crew responded quickly and were at our house the next day to help us clean and unpack an U haul that we had. They stayed into the night helping and came back the next day to finish. My home has never looked so clean and organized. I am so happy to have found Lupita and will be using her again. I can't recommend her enough. read more

I needed someone to do a deep clean after a little construction project. Someone recommended AM Personal Cleaning Service. Boy I am glad I called them. They did a fantastic job. Cabinets, walls, floors, shelves, doors and so much more were cleaned. I highly recommend using them. Very nice people to work with. read more

Lupita, the owner, and her staff have been cleaning my homes for years, and recently she began cleaning my business office as well. Lupita is one of a kind. She is always professional and reliable and extremely trustworthy. She is licensed and legal, which is not always easy to find! (: She is wonderful and warm and has a passion for making homes spotless. Her crew comes in and out silently, like an army of cleaning angels and makes the place sparkle. I highly recommend them! read more

Lupita and her staff are professional, trustworthy, efficient, and friendly. We love them!

Lupita and her girls did an amazing job. A tenant moved out of our apartment and left the place disgustingly filthy. After it was cleaned, I now feel confident that we can rent it out again with no problem. Thank you Lupita! And you are also so nice! read more

Excellent deep cleaning for move out. Needed a company to make sure we received all our security deposit from rental. Lupita & team definitely delivered when I needed her. The home was cleaner & better than I moved in 4 years ago. All appliances, walls, cabinets were all cleaned thoroughly. Moving was very stressful & we did not completely have everything out of the house. Lupita & team packed up the rest of the house & loaded the stuff in our van. Thank you for all the wonderful & hard work you all did in a timely fashion. Your professionalism and service is above & beyond. read more

Lupita and her team are simply outstanding. We have used many cleaning services over the years and they are the best! We used them the first time for a deep cleaning and will definitely be hiring them again on a regular basis. Not only is the cleaning excellent with great attention to detail,Lupita is also extremely professional and communicates very well in advance regarding scheduling and costs. Highly recommend​. It doesn't get any better. read more

Lupita and her team were professional and very detailed in their work. I felt comfortable to have them in my home, they were respectful and trustworthy. I will use them again and recommend them. Thanks for a great job. read more