Great service, answered the phone right away. Very pleasant and trustworthy. Absolutely amazing…read morecustomer service. He took his time to explain everything.

Ronny is literally a life saver! Was locked out of house after flying in from out of town. He was…read moreso kind and helped with also making extra keys. Will definitely call on him again when needed!

Needed Key for my Mercury Grand Marquis and everyone at Ace was friendly an accomadating. got my…read moreKey for reasonable price and was quickly on my way

Amazed this place is in business with the way they work. Called them at 9;30pm for an emergency…read moreunlock for my Airbnb guests that were locked out due to a dead digital lock. Locksmith said he couldn't do anything after looking at the lock for less than a minute then got annoyed and left because my handyman showed up to replace the batteries (I was going to have him do this once it was unlocked). Locksmith didn't call me didn't communicate at all just left leaving my guests stranded out there with no help. I called him wondering where he went and was told they left because they got "annoyed" and the only suggestion was to break the lock. Well after my handyman spending 60 seconds on the lock after the locksmith left, he found out the door wasn't even locked, the issue was the handle. So one this lock issue was misdiagnosed and two he didn't even bother to stick around. If you own Airbnbs especially or if you locked yourself out don't waste your time with them, call someone else who won't get frustrated and just leave without communicating they're leaving. Absolutely amazed, and it's all on ring camera. Horrible

Came quickly. Polite and helpful…read moreDid the job. Although I hope I don't need to call them again, I would call them again if I needed them.

My wife lost a key remote for my 2013 Jeep Wrangler Sahara and was having a nervous breakdown…read morebecause she knew she came home and brought the key into the garage and then could not find it. The only thing I could do was to call around for someone who could come out, use my Original remote key and made a second one. When I called around I did not find anyone who could program one or could come out today. Xpress Locksmith answered my call while he was on another job and was polite and very accommodating. He said he would call me back and within minutes which he did. He came out within one hour and allowed my wife to relax and stop worrying. I highly suggest this company.

NO NEED TO LOOK ANYWHERE ELSE FOR THIS SERVICE! Thomas was highly efficient and seems like a man…read morewho enjoys his work and it shows in the process , called him for a urgent lock out service at 12:40 pm and was in the house and back on the road by 1 pm, truly the best I've seen

We used this company for years when they were Clark Lock and Safe. The excellence began when I…read morecalled to request service. The woman was delightful. Their staff is polite, prompt, and professional. We are very pleased with the quality of the service and the prices. Today my 90-year-old mother-in-law's front door would not unlock. She lives North of Milton. A service technician (David) arrived at the scheduled time. He diagnosed and resolved the issue in under 45 minutes. We deeply appreciated his competent service and excellent attitude. David exceeded every expectation.

n early May 2018, I contacted Pensacola Lock and Safe Inc. (PLSI). Their Agent Psyche was…read moreamazing!!! What a pleasant service visit from an agent who was not just competent and professional, but personally engaging. If Psyche is typical of PLSI, I WANT PLSI for ALL my lock repairs and maintenance. The part needed to repair my lock had to be ordered. But the warranty on the lock assured that there would be no cost for that part. The FIRST day after my return from Asia in August, PLSI called me and told me that they were ready at my convenience to complete the repair. Since I was already jet lagged, we scheduled it for the next day. Technician was not Psyche, but he was just as competent, and completed the repair in 30 min or so. The cost to me was astoundingly low. After so many bad service visits by plumbers, handyman services, on and on... it's refreshing to find a company that delivers their promise.

We used this company for years when they were Clark Lock and Safe. The excellence began when I…read morecalled to request service. The woman was delightful. Their staff is polite, prompt, and professional. We are very pleased with the quality of the service and the prices. Today my 90-year-old mother-in-law's front door would not unlock. She lives North of Milton. A service technician (David) arrived at the scheduled time. He diagnosed and resolved the issue in under 45 minutes. We deeply appreciated his competent service and excellent attitude. David exceeded every expectation.

Thoroughly recommend Key Wizards. Competitively priced, super service and pleasure to work with…read more Thank You. Steve Allen : replacement key provided for Kia , Key start and Electronic key Fob provided , cut and programmed.