NO NEED TO LOOK ANYWHERE ELSE FOR THIS SERVICE! Thomas was highly efficient and seems like a man…read morewho enjoys his work and it shows in the process , called him for a urgent lock out service at 12:40 pm and was in the house and back on the road by 1 pm, truly the best I've seen

We used this company for years when they were Clark Lock and Safe. The excellence began when I…read morecalled to request service. The woman was delightful. Their staff is polite, prompt, and professional. We are very pleased with the quality of the service and the prices. Today my 90-year-old mother-in-law's front door would not unlock. She lives North of Milton. A service technician (David) arrived at the scheduled time. He diagnosed and resolved the issue in under 45 minutes. We deeply appreciated his competent service and excellent attitude. David exceeded every expectation.

I would never call this company for help after the rudeness we received. Saturday night Aug 2nd,…read morenot quite 7:30, my boyfriend and I were at the foot of the gulf breeze side of the 3 mile bridge at the little park next to the water. I noticed a couple that were locked out of their car and asked them if they needed help. They were so thankful we stopped and asked because so many just kept driving by them and just looked. We looked up a locksmith and the gentleman called this company and the guy who answered asked for the location and make of the car info, as if we were disturbing him. He says okay $95 and be there in 30 mins. The gentleman in need of the locksmith said okay to the price. The guy at the company said okay and HUNG UP THE PHONE. He Never asked for a name, or phone number of the gentleman needing assistance. 2 hours later the company NEVER SHOWED UP AND DID NOT CALL BACK TO APOLOGIZE OR ANYTHING.

Our neighbor reported to us that our tenants had skipped out on their rent and left our house in "a…read moreterrible mess", and the doors were wide open. We called the lady that had tried to do a walkthrough the day before, ,and she gave our phone number to a locksmith, who called right away. (We live out of state) John said he would go change the locks that night but decided to go in the morning. He asked if he should hide a key. I told him to hide one so the sheriff could get in, and to send me the other one. Also the neighbor wanted to get back in to take pictures for me. Instead, he gave one to our former realtor, assuming we were still working with her company; he was obviously annoyed and tried to blame me, instead of apologizing for his mistake. He said we should have had someone meet him at the house to "straighten out the confusion". If he gets that easily confused, he should have requested that someone meet him, and I'm sure my neighbor would have been glad to. He only accepts venmo and two other methods, none of which I had; but I thought I could easily sign up for venmo. I have zelle, which is very easy to set up, but he wasn't willing to take a few minutes to sign up for it. He called right after changing the locks to say he was finished and to tell me to send the payment. I told him I would work on it as soon as we left a dentist's appointment. He called again before we were finished and hounded me all day long for his payment. I spent HOURS trying to set up a venmo account, and could never get it to work. A gentleman at the bank was trying to help, even though it wasn't his job. My husband answered John's call while we were at the bank, and while he was explaining what we were going through, John hung up on him! What a nice guy! He puts on a friendly front when getting a job; but at the first sign of a glitch, his true personality comes through. I finally called the lady who referred him to us, and she decided to sign up for zelle so I could send her the money, and she sent it to him through venmo. What a shame that the poor man had to wait ALL DAY for his payment! Now I'm still waiting two weeks later for the key that he said he would send three days later. He refused to answer my text, my friend's text and my husband's phone call letting him know we hadn't received the key. He finally texted today, claiming he sent the key to "the address provided." I sure hope he didn't get confused about the address. He needs to get another copy of the key and send it priority mail.

This review is for Key Wizards, this place is legit and the best price in town from car key…read moreprogramming, duplicating, and key cutting. My wife key fob on 2017 Hyundai Tucson was stolen and luckily, we have a spare. After calling the dealership and several locksmiths in town, this place by far has the best price and the transaction only took less than 30 minutes and they warranty their work for 45 Days. The couple Kevin and Galyna who owns the place are great people, if you needed a car key copy to Key Fob programming this is the place to be. I highly recommend KEY WIZARDS.

I don't usually use reviews but I called kia and they told me $400 to make a new FOB so I googled…read morelocksmith in my area and I read a few reviews for key wizards and decided to call. I can't recall his name, but the owner operator was very friendly and scheduled me a couple days later. I arrived early 8:50 and he was waiting for me and I was all done and out the door in 15 minutes...the FOB was not an aftermarket one, it was OEM and he had it cut and programmed perfect... I saved $250 and I now have a reliable locksmith for any future needs. Thank you Key Wizards...

Good people and service.. will definitely call them if were ever in need of a locksmith again..read more

From the owner: Unlock and Lockout services along with onsite custom key making for the greater Pensacola, FL area…read moreincluding Navarre, Pensacola Beach, Gulf Breeze, West Pensacola, Brent, Warrington, Mary Esther, Hurburt Field, and Bagdad.

n early May 2018, I contacted Pensacola Lock and Safe Inc. (PLSI). Their Agent Psyche was…read moreamazing!!! What a pleasant service visit from an agent who was not just competent and professional, but personally engaging. If Psyche is typical of PLSI, I WANT PLSI for ALL my lock repairs and maintenance. The part needed to repair my lock had to be ordered. But the warranty on the lock assured that there would be no cost for that part. The FIRST day after my return from Asia in August, PLSI called me and told me that they were ready at my convenience to complete the repair. Since I was already jet lagged, we scheduled it for the next day. Technician was not Psyche, but he was just as competent, and completed the repair in 30 min or so. The cost to me was astoundingly low. After so many bad service visits by plumbers, handyman services, on and on... it's refreshing to find a company that delivers their promise.

We used this company for years when they were Clark Lock and Safe. The excellence began when I…read morecalled to request service. The woman was delightful. Their staff is polite, prompt, and professional. We are very pleased with the quality of the service and the prices. Today my 90-year-old mother-in-law's front door would not unlock. She lives North of Milton. A service technician (David) arrived at the scheduled time. He diagnosed and resolved the issue in under 45 minutes. We deeply appreciated his competent service and excellent attitude. David exceeded every expectation.

Thoroughly recommend Key Wizards. Competitively priced, super service and pleasure to work with…read more Thank You. Steve Allen : replacement key provided for Kia , Key start and Electronic key Fob provided , cut and programmed.