AL Septic has been cleaning our septic tank for years and have never let us down and have…read moremaintained competive pricing thoughout the years as well. On time, family owned business and great service!

Have been using A & L for many years, they installed our septic system. They've always been…read morewonderful to work with. Prompt, honest and reasonable cost. Don't understand the negative reviews, has not been my experience at all.

We had our septic tank backing up. Owner came out at night to pump our septic tank. Great service…read moreand fair value. Owner and operator was responsive and fast. Highly recommended.

They came out for a clean out and inspection. Fast friendly service. Told us what we needed but…read moredidnt try to upsell for no reason. Fair prices and respectful of the property. Call them!

Professional company. Great to deal with. Highly recommend. Austin goes above and beyond to get the…read morejob done right and on time!

Had septic tank pumped. They came out, were friendly and did the job with no problems. The price…read morewas fair. It was the first time we used their company and are very happy that we did. We recommend them highly.

The Best in the Business! The customer service and staff are Excellent. Highly recommended if you…read moreneed a portable toilet for your next event or construction project.

Yesterday I had an emergency and I contacted the company to see if they could help me and they…read moredidn't think twice so I have 5 stars because they immediately attended to my emergency thank you for your help guys

We were able to have our septic pumped right away, not in a week from our phone call. We had Dave,…read morewho showed up right on time and was very knowledgeable. He answered all our questions, and there were a lot, given our septic is older. It's nice to have not only prompt service, but excellent service! I wouldn't hesitate to reach out to them whether it is a simple septic pump or a septic issue. Thank you to the whole Drayton clan, you have some of the best employees!!!

Edit update as of this morning:…read more I called to confirm cap was replaced as the gentleman I spoke with said it would be yesterday, I was in the office and not sure it had been done. A simple - Yes, it was and some form of notification would have been professional. Instead MANDY proceeded to grill and question me "did you not call yesterday?" "were you not home to see?" etc etc. Just say "yes it was replaced"......... I will never use this company again, due to the unprofessional manner of the front office woman. I should note that the gentleman I spoke to yesterday was completely professional and friendly - it appears to be MANDY. If I could give her negative zero stars I would. I've used this company for a couple of years, and the technicians have always been very friendly and professional. Unfortunately, communication with the office has been extremely frustrating. I left multiple messages to schedule service and received no callbacks before finally getting through. After the tanks were pumped, I again had to repeatedly call to obtain an invoice and a payment link. When I finally spoke with the woman in the office, she informed me that a tank cap had cracked during service and said it would be replaced right away. She did send a payment link, but it did not work properly--both bank and card payment links were broken and failed before submission. I continued calling and leaving messages in an attempt to pay by phone. When I finally reached her again, I was told the online payment system "works fine for everyone else," in a condescending manner, and that no one would come to replace the cracked cap until payment was received--despite my repeated attempts to pay. She also told me she could only hear "every other word" during my call to her, but oddly she seemed to capture my card number just fine without me having to repeat anything. The bill was paid immediately upon receiving a live person, but the cap issue remains unresolved. They were also to send inspection reports to the township, and based on this experience, I have concerns about whether that will actually occur. Being treated as if I were avoiding payment (its been a week since service), when I was the one consistently calling to resolve it, was disappointing. Due to the poor communication and customer service, holding my broken cap hostage for payment etc. I'll likely be taking my business elsewhere.

Frustrating experience with this business. I required septic service at our house in January this…read moreyear and Steve came out and could not locate where the drain field was on my property and made his way all the way to an elevated area almost in the neighbor's property and started digging and looking for the mounds without asking the location. When his workers came out to do the work, they went straight to the location behind the septic tank with no questions where it is located. Had another septic problem this week where they said a 1 year and 5 month pump was faulty and had to be replaced, but was under warranty. After a discussion about being charged installation fees again for a faulty pump where installation was paid when originally placed, the crew came out. Working from home I had to talk to them while on meetings, the guy asked if they could take the septic truck on to the lawn to the back of the house. I asked if it was necessary and he replied the ground was hard enough and went ahead, taking both trucks out without an opportunity to say no. They destroyed much of our landscaping efforts and destroyed a newly planted holly shrub. When I contacted Steve with pictures, I received no response so moved forward with a review.

Always prompt, professional and friendly. Great response time. Efficient. Highly recommend.read more

They came out to clean my septic system the same day I called. They were the nicest, most helpful…read moremen. I can't say enough good things about these guys. I highly recommend them and will use them again in the future.

Hats off! Excellent service from the office to the gentlemen that came to my home. They were very…read moreprofessional and kind. They removed everything requested with respect of the property. It's very hard to find a great company to work with from start to finish and I would definitely recommend their service!

This business is unreliable. Called them to clean a septic system and ended up not pumping but…read morestill charging. Said we needed almost $8000 worth of work that proved to be not needed. Called to tell them they never pumped the tank and they proceeded to act like I filled a 1000 gallon tank when I was on vacation. They don't stand by the customer and would rather talk over you on the phone then listen. I paid the bill for not pumping the tank and they said they would come back. But where is the invoice saying they completed work. Oh. I forgot. They didn't. On a side note the worker proceeded to keep talking about Trump and how minorities and foreigners are taking jobs and ruining America. I happen to be a foreigner. Save your money and headache and go somewhere else. At the time of writing this the manager said they would call right back. That was almost two hours ago and they're closed now. The manager going indignant when I said I would make the review known but if it isn't a lie you can tell your experience.

I had an overflowing grease trap at my restaurant and the Miller team came out figured out the…read moreproblem fixed it cleaned up the mess always in just a few hours