SUPER AFFORDABLE AND HONEST! I WON'T GO ANYWHERE ELSE! This…read moreis the best experience I've ever had with getting my vehicle worked on. I purchased a vehicle from a shady used car lot for what seemed like a great deal. It turns out it needed a lot of work. I brought it to Kathy and her crew and they told me what needed to get done, told me that I could purchase my own parts (which saved me a ton of $) and they did the work for a very affordable price. The only downside I had was it took a little longer than expected to get the work done.

DO NOT TAKE ANYTHING TO THIS PLACE. They say they will have your vehicle ready in a few days. Well…read morethat turned into months. Duncan the "Owner " is a lying no good person. I do not recommend him to even do an oil change. Not to mention the crack head employees his has that will and have stolen from him and the customers.

We were in Columbus to move in our daughter and before going home needed someone to checkout our…read moretruck as it was making a concerning noise. We called two places and they could not see us for another week. We were given the name of Star and Northwest Auto and we decided to just stop by. They jumped in the truck right after we got there and did a test drive. We were so thankful for the quick assessment. We had to fly home but they found a part and got it repaired in just a few days. Not ideal for our first college move in experience, but they were amazing. We highly recommend.

I worked for a dealership service department for many years, but Star Northwest is where I take my…read morevehicles. Excellent service.

Went in on the recommendation of a friend and had a good experience…read more Our car needed a repair and we had a hard time finding a time to take it in. They were able to get the relevant part and fix it within the few hours I waited in the lobby. The service was great and everyone was friendly. I'll definitely return if we need anything else.

I've been using Payne's for several years and have only good things to say about them. Such good…read moreservice and nice people. Five stars for every appointment.

Called in, Don had me drop my vehicle off at my convenience…read more Dropped off at 5pm 3D Automotive called at 9:30 am the next morning with a diagnosis! Mechanical diagnosis came out to $35 Nissan wanted to charge me $160 for a diagnostic. The repair was done same day. Very professional company. Very grateful.

Simply outstanding. Don and his team have always don a great job at fair prices. He has fixed all…read moredifferent kinds of issues with several of my cars, older and newer. I have been a customer of his for years. Kind, professional and polite service.

Best service department in Columbus. Very accommodating and fair pricing…read more I bought a CPO MKZ from Bob Boyd and I'd take my non Lincoln vehicles here too. I don't get the usual "you need a new PCV valve" when I get the oil changed, and I've never had to take the car back to have them finish doing the job. They always wash the car when they're done and they ask before they do it too.

They lie and scam for their own gains. Don't trust the sales department here. They will negotiate…read morewith multiple people at once over one car and keep you in the dark. They are only about themselves and not their customers.

This shop got me in and assessed my vehicle's warning light so quickly. During that assessment…read moreservice I decided to get my oil changed because their prices were reasonable. Also, the customer service was great as both gentleman in the office were kind and informative of what to do the next time I encounter warning lights and let me know what repairs on my vehicle could wait for a bit. Fair prices. Nice staff. Not a bad wait time on vehicle. One thing to note there's not really a waiting area at this shop but the location is only a 8 min walk from a great coffee shop and the library where you can spend time until your vehicle is finished. I would highly recommend coming here to get your vehicle inspected and worked on.

Update: the owner Mike contacted me and looked into the situation. He stated that the mechanic who…read moredid the work on my vehicle no longer works for him and Mike is refunding me the cost of having to put the second set of pads on as well as the entire cost of the caliper that never should have been put on the car in the first place. I find it ironic that the owner Mike states in his history blurb that he started the shop because he was tired of seeing people get ripped off, well that's exactly how I feel, ripped off by Sanderson Automotive. I thought we were doing a good thing by trying to support a local mechanics shop when my Focus, that I had been taking to Ricart for service for years needed new brake rotors and pads. I will say that Sanderson got us in quickly, but then also found that we needed a new battery and they stated that the lug nuts on the wheels were swollen and needed replaced, so that's also a lie when they state that they don't "find" things that need replaced on your car, they do. So this was a $986 bill. The very next day when I was driving to work the car was making a horrible scraping noise, as if i were dragging a sheet of metal behind the car. So I called them and they did get me in the same day to look at the car. By the time I had left work early to get this issue looked at the car had stopped making the noise, so naturally they didn't find anything. Next, a few weeks later the car started making a horrible rattling noise every time I went over the smallest bump. So once again I have to take my car back to them and they said this time that it was the brake caliper over retracting and causing it to rattle. The noise definitely came from the rear passenger side, and when they diagnosed the problem they asked if i wanted to have both calipers replaced. I said no because it was already going to be $371, and why would I replace something that wasn't broke? Sure enough within two days of having the caliper replaced the same exact noise was coming from the driver side of the car. At this point this all seems far too coincidental, the manager, Josh, that I had been dealing with the entire time, stated that there was no harm in driving with the car like this as it was not a safety issue. So by this point I'm tried of having my car into their shop, so I just let it go for a while. We finally decide it's time to have the issue taken care of so we take the car back to Ricart, at this point I don't trust Sanderson. I explained to Ricart what they had previously done to the car and after their inspection they called and said that there was nothing wrong with the brake caliper, and that whoever had installed my brake pads last time forgot to put the anti-rattle clips on the pads. Sure enough two days later and not a single rattling noise. So at this point I have had brake pads installed on the car twice in six months and a caliper replaced for no reason and I'm out $679 and hours of my time because of Sanderson's incompetence. Also, we were contacted by the owner, Mike, via text a few months ago about how our experience was and we mentioned that it was not good and we have received no response. As of writing this we also called and left a voicemail asking for them to call us and explain why they didn't installed the clips and then missed it a second time when I went back and they decided to charge us for a caliper. It has been two days with no response. In summary, Sanderson's will be happy to take your money, charge you for things you don't need and never call you back. Save yourself they hassle and don't patronize them.

What an AMAZING experience! The reviews are 100% - Campus Auto Service has some of the best service…read morewe've ever experienced. We had some trouble with an intermittent check engine light. When we called in to make an appointment l, they were prompt and super friendly. After having our car and thoroughly checking/testing, they were unable to duplicate the issue. They offered great advice and next steps if it were to happen again. And then they didn't charge us for any of it. Honestly, I can't believe it and wish they would have at least charged us some amount simply because they were amazing and truly did help us. It's amazing to find this level of service and I will never go anywhere else! This is the kind of business that truly deserves its 5-star review. P.S. They do services like oil changes, too. I know where we will go when it's due for any service.

Campus auto took my car in day of. I had been having issues with my vehicle for a few months and no…read moremechanic could tell me what the issue was (3 places looked at it!). Campus auto not only was able to diagnose the problem, but they were incredibly honest and upfront with me about the overall condition of my car. Their quotes were on par with other quotes I received. More importantly, their customer service is phenomenal and I really felt taken care of by them. I would 1000% recommend their service to anyone who is looking for an honest-to-good mechanic.

Rick is one of the last honest mechanics around. He doesn't try to scam you, and that's saying…read moreplenty seeing as I'm a female. His prices are fair! I've had to have my brakes and rotors fixed, a starter, and ball joints fixed and I always get my car back the same day! I always recommend Rick to whoever takes my opinion about mechanics seriously lol.

I went here to have my rear brakes replaced recently, and these guys did an awesome job! Cody was…read morevery friendly and taught me a little bit about what he was doing. They didn't have one part that was needed, so they just called and ordered it from down the street. Very quick and easy. The entire job took about an hour and was at a MUCH better price than any place closer to OSU campus. I called around to the other big names (read: Monro, Buckeye Complete Auto Care, etc..) and Rick's #1 Auto easily beat them by $100. Definitely go here if your car needs service!! If the need arises, I will definitely be using them in the future!