Had a good experience and found Greig to be proactive with following up to notify me of upcoming deadlines, and also a courtesy call after the case wherein he had already looked up the outcome of the judgement. He was helpful with information about how to prepare and maximize chances of winning a judgement. I met him in person to pass papers and found him to be thorough and respectful. read more

Mr Donaldson has been nothing, but professional. He's thorough and to the point. Yes, he wants his fees upfront, but he will get the job done! He has decades of experience. If you want to serve someone, he's the one to do it wether you are the plantiff or defendant. read more

A Donaldson Process Server - Process Servers Near Me - Los Angeles, CA, California

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I would NOT recommend this person at all. He was unable to do our process serve but that was not his fault. When he realized that he couldn't do the serve, he wanted additional money to go to another address. I decided not to proceed. However, I am more irritated by HOW he conducts his business. First, he called SEVERAL times to secure the deal to be our process server (which was annoying) but he seemed like a nice enough guy and very committed so my boyfriend and I decided to give him a chance. I should have followed my instincts. When we would reach out to him for questions during the process, he would take a while to respond. Second, for someone who has his own business, he is not particularly tech savvy. He essentially sent a group text message to all of his current and former clients soliciting for business at the end of the year. I don't mind his marketing tactics but he didn't use "bcc" so of course you had folks "replying all". VERY ANNOYING. He should know better and be a little more professional. Most recently, he added my email (without my consent) to a business networking app called "Alignable" for mutual business referrals. I have since unsubscribed and marked as SPAM. I did not ask for this and he is the LAST person I would recommend for a business referral. read more

This guy is an complete idiot. He may have acquired some knowledge of the legal field over however many years of bumbling through cases and conning unsuspecting clients into trusting him, but make no mistake - he is an incompetent old codger. Don't be fooled by his friendly demeanor or years of experience - he has trouble understanding basic English, has anger management issues, and appears to be mentally unstable. I have to postpone my case because he didn't serve the defendant, even after I paid him. read more

He was great for my case! Served in no time and filed the paperwork. He is a professional who I could trust

So this is an update, Mr. Donaldson contacted me and let me know that he was sick. he did my job done and although it was a little late but I will appreciate his work. (I contacted Mr. Donaldson 2 weeks ago. He cashed my check over a week ago and he did not serve my party yet. I have a ticket to leave the country soon that is not refundable. I contact him every day and leave him message, but he ignores all my calls and messages. He even doesn't send me back the documents to use another server. I'm so helpless right now. My case was so easy because the person who needs to be serve doesn't want to avoid the letter and he is expecting him, we just had to use a server for the legal reasons.) read more

Totally incompetent. Dragged his feet for months on something that takes days if that. Then sends me papers riddled w errors in addresses, names, totally useless. Asked him to resend, which he did and totally ignored the corrections! I then asked for a refund only to never hear from Greig again. Avoid! read more

Greig was super professional, courteous, timely (as fast as it could be done, he did it!) and had great communication with me, day or night. I would highly recommend anyone to use his services if they need kind of legal help/legal paper processing or serving. He will make it a breeze, and if there is something he can't do, he has been in the business long enough (over 20 years I believe) to be able to direct you where to go and how to get it done. read more

Mr. Donaldson, was as good as his word. I had documents that needed to be served quickly. It was taken care of professionally and speedily. Not only that, he went through my documents with me, to make sure I had everything I needed. Would highly recommend Donaldson Process Server to anyone. Sherry S. read more

Wow- what horrible services. He was hired to conduct a process service. It was basic/routine - and he didn't do a thing right. Then he started cussing on the phone saying "Grow up!" There are tons of process servers that are professional. Why would anyone want to use this incompetent old salty guy who doesn't have a clue what he is doing! read more

Grieg was very professional, courteous, and understanding. He handled my case promptly and kept me updated during the entire process. I will make sure to use Grieg for any needs I may have personally or for my business. His prices are very fair and he utilizes his network to serve his clients wherever we may be located. read more

Unfortunately, I had a terrible experience with Greig. When inquiring about his services for a small claims suit, I specifically explained that I wanted to hire a process server because because 1) I missed the 25 day deadline for serving the defendant with substituted service and, therefore, needed her served via personal service 2) the defendant had a gated home making it difficult for a friend to serve her via personal service and 3) because I live in San Diego and would have a difficult time filing the Proof of Service at the LA courthouse once she is served. He gave me a great pitch and assured me I was in good hands so the next day I decided to hire him and emailed him the papers as well as photos of my defendant. Then I never heard from him unless I contacted him. The first disappointment came when I learned that Greig's collaborators served my defendant via substituted service which I was willing to take the blame for. He then told me he would email me a copy of the Proof of Service once he got it from his collaborators and would alert me once it was filed at the courthouse. Two weeks went by and I heard nothing. I was wrapping up another quarter of medical school and assumed everything was being handled appropriately. After following up with him a few days before the trial, he left me a voicemail saying that the Proof of Service was filed at the end of the Friday before my Monday trial. The document clearly states that it must be filed at least 5 days prior to trial!! Needless to say, it is completely unacceptable that it took 17 days from her being served to file the document at the courthouse AND miss the deadline. I never got an explanation for the delay (nor do I really cared what the excuse is). When my witness and I showed up to court on Monday my defendant was present and we were required to step outside and show each other all of the evidence we planned on using. When my case was finally called up about 3 hours later my defendant told the judge that she tried to postpone the trial due to her sister's medical issues but was unable to file for continuance because the Proof of Service was not on file with the court in the appropriate time frame. The judge granted her the continuance so not only did I postpone my spring break travel plans for nothing, drive from SD to LA for nothing at a cost I cannot recoup, waste my witness's afternoon for nothing, but now she has seen my evidence and has an opportunity to better build her defense. Not to mention, that I will now have to miss a day of school next quarter to reappear and wont be able to recoup Grieg's $95 fee from her even if I win the case then. Greig followed up with me the day of trial via email to see how it went so I explained what happened and expressed my anger over his negligence. I demanded a refund and no further damages. Since then he wont return my calls or emails so please beware! read more

I live in the SF Bay Area and I hired Mr. Donaldson to obtain certified copies of court records from Los Angeles, in order to complete my application to the TSA Trusted Traveler/Global Entry program. These were records from over 25 years ago and required a great deal of communication with the court in order to locate them, in addition to requiring a personal appearance at the court to pickup the records. At the very start of our phone conversation Mr Donaldson was very professional, helpful, informative and provided me with clear information as to the process of obtaining the records. He was also very clear about his fee which was quite reasonable. Throughout the process of obtaining the records, Mr Donaldson continuously provided me with updates via the phone and email and was available for communication on evenings and weekends. It also quickly became clear that he has professional contacts with the courts which the general public has no access to, which made the process go much more smoothly. I would not have been able to complete this task without his help. Ultimately, Mr Donaldson determined that the records had been lost or destroyed by the court and was able to provide me with a Court Certified letter indicating that the records no longer exist, which fulfilled the requirement of the Global Entry program and i was approved. I rarely write Yelp reviews but wanted to let others know about my very positive experience working with Mr Donaldson. I highly recommend him to those in the LA area and also to those who live far away and need a competent, capable and trustworthy representative in the LA area. read more

Greig has really gone above and beyond with his help through this whole process. I had been trying to get the defendant served for a year and within a day of calling and speaking to Greig he had them served and I won my small claims court case. I highly recommend him and should I ever need the assistance again, Greig will be my first call- the first time. Thank you again!! read more

My experience with A Donaldson Process Server company was super positive. It is really a pleasure to deal with Mr. Donaldson - he is very reliable, professional, diligent, and knowledgeable. He gave me very clear instructions, outlined the steps and timeline and everything happened exactly as he described. I was amazed at the speed and reliability with which he conducted the business - and he informed me about completion of each step immediately. He walked an extra mile to ensure that all the information and paperwork were correct. A nice bonus was that he also gave me some helpful advice and provided useful information going forward. In a possibly stressful situation and a court process, I feel it is very refreshing to have part of that process going so smoothly and stress-free! read more

More than a year ago I hired Donaldson to serve very important documents for me. He was professional, went the extra mile, and efficient. Not to mention he administers a fair price for his work. Highly recommended. read more

Very satisfied with service. Grieg was attentive, informative and detailed. He made contact then filed all paperwork and corrections right away. I hope to not need to serve papers again any time soon, but if so it will definitely be through Grieg. read more

My experience with Greig could not have been better. When I called, I mentioned to him that I needed to serve someone as soon as physically possible because I was on a very tight deadline. I met him in person to provide the documents that needed to be served, and on the same day - within only 4 hours, my defendant was served. I received a call within minutes of the service from Greig to notify me that it had been done. He also filed the proof of service documents at the Santa Monica courthouse very promptly, and again called me within minutes to confirm that this had been done. Greig was very professional, resourceful, worked very fast, his communication was exemplary and he was extremely knowledgeable when I asked him questions about the courts. On top of that, he was a very nice gentleman and made this process as seamless as possible. Highly recommended! read more

Beware Beware Beware Mr. Donaldson process service! it was my bad experience to deal with this old man lack of responsibility, expensive careless greedy and crook old man, don't ever try this processor you will be sorry he doesn't deserve to be in this business. read more

I called Greig to help me in the process of serving an individual with a restraining order. I had initially asked the Sheriff's department to do it, but after 5 failed attempts I called Greig. Greig was very professional and courteous when I spoke with him on the phone. He explained the process to me and was very thorough in obtaining all the information he would need. He said he would try to serve the papers within an hour and would call me to keep me updated. To my surprise, he did call me back shortly after that with the news that the papers had been served! He even went out of his way to take the paperwork to the courthouse and file it for me on my behalf! After days and multiple attempts by the Sheriff - Greig was able to serve the papers quickly and efficiently! I will forever rely on Greig for any future needs and highly recommend his services. I also appreciated that he followed up with me after the court date to be sure everything went well. I felt a huge sense of relief knowing I had Greig on my side to help make sure everything was done correctly. read more