The most spectacular engagement ring I have ever seen!!! I…read morefound this place while doing a google search for places around the Burlington area that did custom jewelry. I wasn't particularly impressed with the website but since the reviews were good I thought I'd give them a chance. This place exceeded my wildest expectations! First of all, I love that it is a family owned business. There are two brothers that own and operate the place. I worked with Brahim on the design of my custom engagement ring. I had been shopping with my girlfriend a few places but she could never seem to find a ring that she totally loved. I went to Brahim with a number of ideas for what I wanted to include in a ring. Brahim was completely professional as he worked with the ideas that I wanted creating sketches and even offering a few ideas for stuff that I hadn't even thought of. He also wasn't pushy about me getting anything too expensive and even suggested that if I wanted to buy the diamond from someone else and bring it to him that would be fine. He's not in the diamond business but did a search for me and in the end actually found a perfect diamond at a great price from someone he knew in the industry. Not to mention the fact that his prices are extremely fair! Having looked at plenty of ring settings and prices his quote was almost equivalent to those at other places that aren't custom made! Once we had agreed on a design in just 3 weeks he was done! The ring came out absolutely perfect and exactly as he had described it would. He actually ended up adding 4 extra diamonds in the band and he didn't even charge me extra for them! Not to mention, every time I went back to him he would even remember my name. Needless to say my fiancé completely loved the ring! She said it was the most beautiful ring she had ever seen. I have already recommended Brahim to a friend who's getting engaged soon and would highly recommend him to anyone who is in the market for custom jewelry. Brahim was an absolute pleasure to work for, guarantees all his work at no extra charge and delivers nothing but quality product. 5 Stars! UPDATE: I can't say enough good things about this company. They do things the old fashioned way, completely by hand, and they stand by their work. The best customer service I have ever seen. I bought my wife's custom engagement ring from Brahim back in 2012. Fast forward a few years, my wife found that the ring just didn't fit as well as it used to (she lost some weight). I dropped by Brahim's shop and he bent over backwards to make it right. First he added a couple gold beads inside the band (per our our request) to try and make it smaller without a full resize. Unfortunately that didn't quite do it for my wife so we went back. Brahim offered to do a full resize...no questions asked! Now the ring fits beautifully! We went in the weekend before Thanksgiving and he had it ready 4 days later! Awesome service! These guys are as good as it gets between customer service and standing behind their product! A pleasure to work with! Don't hesitate to give these guys a shot!

just now New…read moreRecently, I lost my wedding ring which had never come off my finger since the day I was married In June of 1989. All I can say is that I was pretty distraught at the time because I never thought that I would be able to replace it exactly. Then I remembered great experience I had A few years ago when I had to resize some jewelry at this jewelry store. Luckily, my wife's rang was the same as mine so we took a few pictures And sent them to this jeweler and magically they were able to replace the ring with an even better model. All I can say is there is one word that tells all about this jeweler and that word is quality. Check out the picture below.and you will see what a great job they did helping me to replace this very important piece of jewelry that never came off my finger for nearly 35 years. All I can say is the ring that they made for me is better than the original and when they say they make custom jewelry, they don't just make regular custom jewelry. They make stupendous custom jewelry. That said, I am telling you go to the showroom and talk to Amina because she is a superstar. Before you buy any jewelry check out what they have to offer because everything they have is unique and of very high quality. I was very sad when I first reached out to them, but they may be very happy with the quality of product that they created from scratch. Check out the picture below for proof.

I wish I could give a 6 star rating! I went in knowing very little about the world of diamonds,…read moreKirk spent so much time with me and made sure I was comfortable and informed to make the best choice for myself and my future wife! He never pressured us in anyway and was an invaluable resource, I was thinking about buying online but after I met Kirk the first visit, I knew that I wanted his help in taking this exciting step! I really can't say enough good about him and how wonderful he made the entire experience. If you are feeling overwhelmed go see Kirk, and he will make sure you are taken care of and get the most perfect diamond!

From the moment you walk in, the experience is first class -- from the doormen to the sales team…read more I had the pleasure of working with Dave to purchase my first luxury watch, an Omega Speedmaster. As a first-time buyer, I truly appreciated the time he took to educate me on the history, movement, and details of the piece. I left feeling confident and well informed, not pressured. Since then, I've stopped in a few times, and Dave is always welcoming, happy to talk watches, and generous with his knowledge. On days he wasn't available, the rest of the team has been equally professional and accommodating. Lucas was excellent as well -- he took the time to walk me through several Rolex models and clearly explain the differences between them. He is always very welcoming and I look forward to working with him as well. I'm looking forward to continuing the relationship and, hopefully, purchasing my first Rolex when the call comes in. - JM

Square One mall location beware! woman charged me 21.25 for a small clock battery and cracked my…read morescreen......I didn't notice the crack until after I got home....

Brought an OMEGA 9 (quartz) in for a battery change. just noticed he broke the crown and just…read morejammed the stem in when trying to adjust the time. Use at your own risk

A Touch of Midas is the best place to buy and get jewelry repaired. I trust David with jewelry that…read moreis extremely sentimental and he always finds a way to make it look even more beautiful than before

I am 52 years old. I have been familiar with Touch of Midas for 40 years, since the business began…read more My parents and then myself have always done business with Touch of Midas and are very familiar with the ownership and their family. I do not know the circumstances of the one other review here, but I do not believe for one minute that they refused to sell something to someone who was ready to purchase. Among jewelers, they are honest, they go out of their way for their customers, and I would never go anywhere else. If you want an array of quality stones, and jewelry or even something custom-made, Touch of Midas is the place to go.

I got my ring resized from Princess Diamonds. It came out…read moreperfect. Thank you! Meixiang Kass from pretty chic lash studio Lexington.

Beware! They do not deserve one star. If you purchase anything from this store get it checked by…read moreanother jeweler. They made my family pearl bracelets with fake pearls. Long time resident of Burlington...please stay far away from this store!

Great team depend on the personalities of the members, as well as the leadership style of managers…read more However, the ingredients for what makes a successful team are similar across the board. Having mutual respect, common and aligned goals, open communication, and patience can all help make for a successful team!, Great experience, I will always shop in this location, thanks again team Kays of Burlington.

Terrible experience... nothing like being treated with a condescending tone by a store manage whoo…read morevisibly has no clue about what they are doing. Not sure how corporations select their employees but it is not good for business.

Brought in a ring for resizing. It was completed earlier than promised and fits perfectly. It's…read morenice having a professional jewelry store right in the city.

I brought in my antique engagement ring that was incorrectly resized by a previous jeweler…read moreresulting in an oval shank. I had concerns about the ring spinning despite resizing. Gary inspected the ring in great detail and made a recommendation to remove some of the shank and rebuild it, as well as to place tension springs to prevent spinning and slipping. He took his time to measure my finger for the optimal fit. I was told by another jeweler that all of my prongs needed replacement and I wanted a second opinion. Gary again took his time to inspect all the prongs and reassured me that they didn't need replacement. I was very glad for his honesty. The next business day, Gary fixed the ring in 3-4 hours and it came out beautifully. I was so nervous previously to entrust someone with my ring, but I felt at ease. Gary offered that I stay and watch the entire process. He told me to inspect my gemstone carefully after his job was complete as general good practice after having my jewelry worked on! I am so happy with the end result and strongly recommend this jeweler. The key factors that impressed me most were honesty, trustworthiness, attention to detail, patience, mastery of his craft, and sharing of knowledge/providing an understandable rationale for his decision-making. I will absolutely be returning for intermittent ring checks!

My experience with the Burlington Jared started years ago when I got engaged to my wife I bought a…read morediamond from another Jeweler that shall remain nameless & after a consultation with one of Jared's demonologists This engagement ring was not up to par and not worth the money that I spent for it, So I ended up returning the ring and buying my engagement ring from Jared's as well as all my wife's Diamonds as well as some of mine for the past eight years. Fast forward to 2025 and upgrading my wife's diamond now to the biggest diamond I've ever purchased and to be honest the only true reason I made this purchase was do to the diligence of the Burlington store manager, I had floated the concept by her a couple of times sat down we the best diamond more carrots better color, better clarity for a Shockingly good price or at least as good as a 3 to 4 carat diamond could cost. I need to give a big thank you to Ms Janel Jurgen (Store Manager) for your assistance, your advice, your patience, your expertise, & definitely your sense of humor

I went in here to get a small diamond chip repaired on a necklace that you could barely see Cindy…read moreovercharged me had not much emotion and anything I asked to see in the counter. She told me one price and then when I went back a week later to get my jewelry, the other girl told me a different lower price and I feel I was overcharged for a tiny diamond chip $300 100 for the Diamond and 199 just set it in. I feel like I got ripped off and everything is overpriced. There is one girl that was nice and down to earth that I talked to. So this was my experience just dipping my toe in to try out this jewelry store. It's really not worth it. They're not very helpful with the color of the clarity and they seem to keep pushing lab diamonds, although there was one girl there that was very nice, and at least tried to build a relationship with me by talking to me because if I'm not buying right now, I might be buying later. You need to build camaraderie with a customer, especially if you're working on commission. Overall overpriced.

I brought them three vintage pieces for repair including one very tricky piece and they did a…read morewonderful job . Professional and pleasant to deal with and very fairly priced for the difficulty of the work . Lots of beautiful pieces for sale as well . A+++

Brought in my mothers large cocktail ring ; with Grahams help and artistry, we redesigned a smaller…read morering around a central stone. He was immensely helpful and the price was fantastic. This shop gives you great value, and their artistry and creativity are unmatched, and totally trustworthy. I will definitely take any jewelry issues I have to them. Thank you Marblehead. Custom Jewelry!

After the passing of my grandmother, she had left me a diamond ring. It took several years to…read moredecide what to do with it, Renaldo at Art Gold in Everett mass helped me design and create the most beautiful and economical real diamond ring that I could of ever hoped for. His total professionalism and honesty as well as his genuine concern for the fact it was my grandmothers has made it to be not as a jeweler but a personal friend. If you ever are looking for a jeweler, you will not find a more honest and caring jeweler than Renaldo.

A battery for a Timex Watch is 30 dollars. Wow, expensive…read more The battery costs 5 to 7 dollars retail. It took less then 3 minutes to replace it. A generous profit is 20 dollars. But they charged 30. I buy gold gifts for my grandchildren, but it won't be here