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    A Cut Above

    3.5 (4 reviews)

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    6 months ago

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    Hair I Do's

    Hair I Do's

    3.3(7 reviews)
    7.0 mi

    I booked this appointment for a very special day -- both my birthday and a close friend's wedding…read more-- so I was really hoping to leave feeling confident and excited. Unfortunately, that wasn't the case. When the stylist first showed me the finished look, it was nowhere close to the inspiration photo I had provided. I asked her to redo it while I was still there, which she did, but even afterward, as I got ready later, I found many sections that were only partially curled or not curled at all. The curls near my crown -- an area I had specifically asked to be tighter -- were already falling. There were also no twists from my front pieces into the ponytail, as shown in the photo I provided, and in pictures I noticed the ponytail was splitting into two and wasn't centered. When she showed me the second, redone version, between not having enough time to request another redo and already feeling uncomfortable from our earlier conversation, I felt forced to leave with it as-is. Without the tools she had used, I ended up redoing a large portion of my own hair, purchasing products to fix it, and rushing through the rest of my getting-ready process on what should have been a happy, stress-free day. During the appointment, a conversation also left me feeling uncomfortable. When asked about my work, I shared that I'm a retired police officer who now runs a pet care business, and that I feel very blessed it's going so well. She replied, "Oh, blessed, huh?" and called it "an interesting word to use." When I asked why, she questioned whether I go to church. After I said not very often, she commented it was "interesting" I'd use the word blessed if I didn't attend regularly. I explained that I do believe in God, and her demeanor noticeably shifted before she said, "Oh well, never mind, that's good you believe in God." It felt unnecessarily personal and judgmental in a professional setting. After the appointment, I texted her to express my disappointment. I did not ask for any refund or compensation, despite having to redo most of my hair and buy products to fix it, but I never received a reply. I believe honest feedback is important, and unfortunately, between the quality of the style, the uncomfortable nature of that conversation, and the lack of follow-up, I cannot recommend this stylist.

    Pam did such a great job with hair on my wedding day! She did mine, my moms, and 3 of my girls hair…read moreand they all turned out amazing. She came to our airbnb the day of with another women that helped her and they made great time getting us all done. Her prices are great and she is so kind and friendly to work with! Something I was unsure of though was during the trial run, my hair didn't really look how I thought it would. She would say things like, "on the day of the curls will be tighter," or, "This will be sprayed better". Now I'm a visual person, so if I'm not seeing it in front of me I have a hard time picturing it. When talking to some of my friends that do hair they said that its normal to not do the full up-do during the trial run though. Maybe I'm just being picky, but still I'd like to see the full product before signing a contract so I know what I'm buying. In the long run it didn't even matter though, because I ended up changing what I wanted done to my hair and it turned out absolutely gorgeous! I mean look at the picture, its stunning and it held up amazing all night. It didn't feel loose and everything stayed exactly where it was suppose to until I took out all of the bobby pins. I definitely felt like a princess with this hair! Pam also did makeup for me, my mom, and 1 of my girls. When I was doing my trial hair run I asked to do a trial make up run and she said she would, but that she wouldn't be the one doing the make up the day of the wedding. However, on the day of the wedding she was the one doing the makeup. Not sure where the makeup person was. I really liked the makeup, it stayed on well, and she gave us a little extra lipstick to take with for when ours wore off. The only thing is that in some pictures I feel like it makes me look older than I am, and that may just be due to the lighting and nothing with the makeup. Overall I was very happy with Pam and her services, she was friendly and great to work with, and did a wonderful job. Thanks Pam!

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    A Cut Above - hair - Updated May 2026

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