I would give Alberto a zero if I could. He is not a licensed contractor per the TDLR website and…read moredid not uphold the contract we agreed upon on the phone August 28th. The sensors in my windshield are not working properly as they are designed and as they were before he replaced the glass. Alberto assured me the cost of $380 would include the new windshield with all the sensors working properly. Alberto is very unprofessional, and I would never recommend anyone to use his "services".

Alberto did an amazing job on fixing my wind shield. Service was excellent and professional and I…read morelove how my windshield turned out. Good pricing as well. Thank you!!!

I used this establishment as a referral from a friend who's window was shattered in Deep Ellum…read morealong with mine. We both has our window replaced on the same day. Ironically we both has the same repairman to come out to our locations. I went back and forth on my decision when it came to this review. I wanted to give the repairman (Paul) and his manager (Kevin) the benefit of doubt. However, the joke would on me after the jobs were complete. When my window was finished he did not call me back out to the vehicle to inspected. I was meet at work with the invoice and requested I inspect the work before paying for the service. At that time he informed me of not being able to recalibrate my window and I needed to bing it to the shop. I responded by requested a refund on the visit fee being that the work would have me at the shop. This is where I should have known that the knowledge of the repair wasn't there because I googled how fix the calibration. Now even though I aided in the full repair of my window I still paid the full amount.( I also received a text from the repairman the next morning requesting what link I used to recalibrate my window) Which leads me to the following day when I took my car to the car wash. As Im cleaning my car I rolled down all the windows to find that my passenger door panel is off a little. Immediately contacted the repairman direct and told me he could come out on the following day. I waited and was okay with him missing the first day because of the rain and bad weather. What I didn't know is I would have to text him 3 days after the rain requesting the job be finished. He informs me that he's sorry and it would take him 2 additional days to come out because he would be on his personal time. At this point I'm pissed because you are having to do this because your work wasn't complete! He informs me that I can reach out this his manager if that didn't work out. I contacted the manager and informed him of my repair and he told me I could bring it in and get a refund on the travel fee. Now as anyone else I had an unforeseen family emergency. This took me out of the play for 3 days and on today I called to make sure we were still okay on my repair. The manager says yes you just have to bring it in but the morning time. granted the call was placed at 11.30am so I asked, "what about now?" To my surprise Im told yes but it's first come first serve so there's people ahead of me and I would have to wait. Now I understand everyone is admit about their windows being repaired as was I. In the same token I was admit that the work would be completed after the 1st visit. Just to throw this out there don't assume because you are tipping someone to do a service for you and providing them fluids on a hot summer day. That they will live up to that work expectation. If you remember at the beginning I mentioned my friend's window was being replaced on the same day. The day of the rainstorm her window wasn't done properly causing the rain to flood her floor. This pricing at this establishment was fair and the travel service help young working individuals like us but the quality of the work, customer service and product knowledge needs WORK!!!!!!! Update on my window and the subpar service provided by this business. I had to return to the shop because the repairer left glass in my door panel. Despite numerous opportunities for the shop to rectify the situation, I am now pursuing legal action. This location required me to drive over 30 minutes to the shop to have the remaining glass removed from my door panel. To my surprise, I left my car out due to company visiting, and we experienced heavy rain. Upon entering my car, I noticed a puddle in my passenger floorboard (the side of the door panel where the window was repaired). I immediately contacted the shop and returned my car for the third time. The front desk representative provided a different explanation than what was communicated via text message. I will be uploading video footage, text messages, and photographs over the course of this experience. Services Auto side window replacement, Window repair

great team, very quick install and helped with a window switch issue I had. would highly recommend…read more I have been here with 2 cars of mine and no regrets with a lifetime guarantee

Such an amazing experience!! Awesome customer service, very reliable and knowledgeable. The…read moreinstallation was done within the hour and looked amazing.

This place is awesome totally recommend this place to everyone. We took our car because we had a…read morecrack, they were professional, quick and they even clean inside your car. Great job guys I'm a very happy customer. I hope my windshield never breaks again but if it does will see you.

Hooligans bashed in my drivers side window last night. Read…read morereviews for Glass Leader Auto Glass and called this morning. Luis was very cordial and knowlegable. He responded within a couple of hours and fixed my window at my work site. His expertise on pricing and installation was a big relief. Thank you Luis.

This company is very responsive and even worked with the insurance company…read more Luis even ordered a part that was incorrectly put on from a prior install and didn't charge for this part. Luis was great to work with and even came out to our place business. I highly recommend them for your auto glass needs!!!

I needed someone to fix a sagging glass shower door. I called Glass Doctor for a quote. Quoted $150…read moreand must pay $75 upfront or pay $100 upfront and they will come same day for total price of $150, but may be more depending on if they needed 2 techs. Ugh. Apple quoted $85 (over the phone) but it may go up if I needed a part. Sarah and Philip were here within 30 minutes and it took them around 45-60 minutes to repair. Total cost $85. Professional, quick, and skilled. I highly recommend Apple Glass And Mirror.

Wow. I could not have asked for better service from Junior, Debbie, and the whole Apple Glass team…read more My windshield had a star-shaped crack from a piece of gravel being kicked up from a car in front of me on the highway. I decided to go through my car insurance, which had a $100 deductible for replacements. Apple Glass received the OEM Ford Ranger windshield and replaced it quickly, with my original TollTag, registration, and other stickers on the new windshield as if nothing had happened. It looks beautiful. I cannot recommend Apple Glass and Mirror more highly for their friendly service, outstanding communication, and technical expertise. Thank y'all so much.

Did not make an appointment but they still fit me in right away. Extremely friendly and made sure I…read morewas aware of any costs before proceeding. Went for a brake/rotor change, oil change & inspection. all reasonably priced. Happy customer!

I used a Groupon the 1st visit for full synthetic oil change. I felt uneasy because the owner…read morerefused to give me a receipt because I used a Groupon. Would like to have for proof of maintenance when necessary. But also, he put 3000 miles on the windshield sticker. So, I verified that he did put full synthetic and he said yes and that he always puts a 3000 mile sticker on the windshield. That is deceptive right there. I had bought two Groupons for this place and just hoping I'm being too negative, I went ahead and brought 2nd vehicle in today. The owner said that the Groupon is for semi m-synthetic oil. I explained that it states synthetic. He said yes, semi-synthetic. That's not ok. Even on the Groupon page under highlights it says they offer conventional, semi-synthetic and synthetic. My Groupon is for synthetic. Now I am pretty sure he didn't put full synthetic in the 1st car. I just left and got my money back from Groupon.

I took my 2021 Cadillac ct5 v came out like brand new paint job look like factory great customer…read moreservice

Issac helped me after Safelite dented my roof when changing my windshield. Issac was friendly and…read morevery responsive to my questions. I would definitely come back as a lifetime customer.

Omaid is an amazing Man. He is so kind and generous, he walked through all the process. I couldn't…read morerecommend enough with his services. Super fast, clean, affordable and beyond expectation services provided by Glass Go in DFW. I love idea that they come to you, what more can you ask for ...

I can not thank Alan with GlassGo enough!!! Not only have they been very responsive, they got the…read morejob done within a few days and a lot cheaper than what I have paid with Safelite multiple times. I will definitely use them in the future if needed!