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A Creative Experience

4.3 (6 reviews)
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Graphic design

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2 years ago

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Susann P.

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7 years ago

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8 years ago

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7 years ago

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8 years ago

Money hungry. Its a shame their in business just to take from clients. DO NOT HIRE. They will nickle and dime you

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Susann P.

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8 years ago

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Vinyl Disorder

Vinyl Disorder

(54 reviews)

I am reluctant to dunk on small businesses in public because it sure is hard out there for the…read morelikes of us, but these folks really irked me and it seems from the other reviews here i'm not the only one. I hired them to produce a sticker for artwork that needed to be turned into a vector at first. They charged me $50 and botched a minor detail and i didn't notice until months later after we had run a sticker with them. Whatever, no big deal, our illustrator pointed out the mistake and I didn't notice it. My bad. They corrected the mistake once i brought it to their attention. However, when i submitted an order with the updated artwork, they swapped out the errored artwork when sending me a proof. I missed this fact, that they used an errored proof, so i signed off for approval. What insued was a multi week opaque customer service exchanged in which they repeated the same information over and over again - claiming this was a 'repeat order' even though i had to literally email them to find out the order information and submit a brand new order as their system did not have order information from only a few months prior. They simply refused to acknowledge they messed up the proof in the layout they submitted and kept repeating this erroneous information, as if saying the same thing enough times would simply change the facts they messed up. Even as show them the email chain that *proved* the file i attached via their online system was the correct one, they refused to accept responsibility for anything, and instead wanted me to make a new order that i would pay for with a discount. The impression i was left from the customer service interaction is that they care about being in the right and *and* having the last word. I eventually had to just give up and walk away. This was the most frustrating customer service interaction i've dealt with in years. These folks also seem to be completely oblivious to the fact that working relationships can scale and grow, that i would have say, maybe have had more orders from them had they just owned up to the mistake? I owned up to my part in the matter, but they never did. Or who knows, maybe they just have too much business that they simply don't care and get their hackles from frustrating customers. In any case, i'd stay away and find somewhere else to work with.

Place is great they have some of the coolest graphics for stickers so stoked thanks guys !!!read more

OC imprints

OC imprints

(55 reviews)

I am so glad I was able to find this business ! I had…read moreplanned for an online company to do the entire process, but it would've came a few days after I needed it. I had reached out and spoke with the owner, Brett , easily we got everything in motion from there. I brought in the actual sweater when I received it and came by the store to drop off the info of what I wanted on the sweater. I did not get the the female that was working the front but she was very friendly with helping me on the sizing and placement of the dogs face and name for the sleeve. Overall, everything was speedy,efficient, and they were communicating to me (Kenny) via email throughout the entire process to make sure things were good to move on to embroider onto the sweater. It's hard to find a place that will do one piece item, a lot of places I reached out to required a minimum __ pieces and up . I will definitely be back, they did such a great job, my friend really loved her birthday gift !

OC Imprints has consistently exceeded my expectations. I've used them for multiple projects,…read moreranging from special shirts for my daughter to celebrate her mother's birthday, matching clothing for family portraits, and custom clothing for a business conference/trade show. No matter the occasion, they've always delivered high-quality products and top-notch service. What stands out most is how helpful and knowledgeable their team is. They walked me through every step of the process to ensure my designs would look great on the merchandise and hold up over time. They helped me navigate stock availability, offered great alternative options when my first choices couldn't meet my tight delivery timeline, and ensured the final product was exactly what I wanted. Their pricing is extremely fair and competitive, especially for the level of care and attention they put into each project. To top it off, OC Imprints made the logistics a breeze. They worked seamlessly with Uber Package to get my items delivered directly to me quickly and at a very affordable cost. It's this kind of thoughtful, customer-first approach that keeps me coming back. If you're looking for a reliable, professional, and creative partner for custom merchandise, I can't recommend OC Imprints enough. I'm a grateful repeat customer and will continue to be for many future projects!

A Creative Experience - graphicdesign - Updated May 2026

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