11/6 edit: yes when i initially saw the damage i was asked over the phone to bring it back, i told…read morethem i would AFTER speaking to a manager first. I still had another garment with them and when i went to pick it up i just didn't have the damaged garment with me. I never refused, he's lying. I said i needed to understand the process and what they would do (I'm nervous about it getting further damage) but he kept repeating that i refused to bring it back which never was the case. When i spoke to him he referred to using other chemicals to determine the cause of the issue and I'm not necessarily keen on them doing stuff i don't understand at this point. He wanted to overtalk me and not listen. Thats why i don't feel comfortable anymore. Why wouldn't i bring it back if that's how i get made whole? He's not making sense. I feel completely let down by these guys after using them exclusively for at least 4 years. They didn't call me back for 2 weeks after damaging a very expensive garment, insinuated that I'm making it up, and accused me of refusing to bring it back. I would've had no problem doing so had i understood the process/remedy but i don't really want them messing up my stuff even more. When talking to Brett about my apprehensions , he was very dismissive and unprofessional. He even stopped listening and it turned into a confrontation bc he would laugh at me while I'm talking as if my situation is funny. I don't feel comfortable working with him/them anymore. Since he said he doesn't care about my review, here it is.

Old time, friendly, priced right. Receive text…read morenotification when it was ready for pick up

Two years as a customer and they have really upped their game. They are extremely safe during…read moreCovid-19 and their customer service has been excellent. Cleaning quality is very high. Recommended strongly.

The guy answering the phone is beyond unprofessional and a complete utter jerk. Zero ability to…read morelisten and understand a caller who has just been through a very traumatic personal situation. Stay away!! I would never ever do business with this place!

Very fast and friendly! Hands down the best deal for a big ticket item- very pleased with how they…read morecleaned my wedding dress. The hem looks brand new again.

I returned to Shores late last year and have not regretted my decision. I've needed some minor…read moretailoring and both times my stuff came back sooner than expected. They did a great job with my uniforms, always creased my shirts as needed. BUT, now retired...uniforms will be in my little hero pad. Timely. Friendly. Reasonable.

Great experience! Our daughter's silk wedding dress was covered in black dirt at the bottom…read morefrom her outdoor reception. She has it cleaned in Savannah and it was still really dirty. Shore re-cleaned it and although it's still not perfect, boxed it with her veil to be protected for future use.

I have been using this place for a long time. Always done a good job with a decent price. Today I…read morewent to pick up two jackets I had dropped off on Monday. They were busy and only one person working the front. I was asked to pull over to a parking spot and wait. It was a good 10 minutes as I watched other cars come and go as I waited. The lady did bring out me jackets and hung them up for me. She was super nice and thank me for waiting

Just a warning - Sadly, we did not have a very good experience recently at Tinsley's. My daughter…read morehad a sweatshirt she paid way too much for due to a special occasion. The tag clearly was marked to dry clean only as it was vintage. It unfortunately was washed, admittedly, by the dry cleaners, and ruined. There was a lot of back-and-forth (faulting us at times for not letting them know to Dry Clean only), but at the end of the day no customer service to compensate for the loss. Pictures attached of what it looked like at drop off versus how we picked it up, plus the tag to show the instructions were clear. It's unfortunate as this was a big purchase for my daughter, and now she is just out that special purchase

I've been coming to this location since 2013. Everyone has been very friendly and attentive. My dry…read morecleaning is always perfect. I like the email updates when my order is ready. Sad to say,the manager,Lisa Waters last day is Friday August 5th. But she is taking a much deserved retirement. She will be missed! Congratulations and happy retirement Lisa!

This location has very nice employees who are always so helpful. I like getting text updates when…read morethe items are ready. I brought them several items on Tuesday thinking it would take several days but she said no it would be ready by Wednesday, and it was! I mentioned picking them up on Thursday and she said "no problem! We won't sell them" LOL. The gentleman brought them to my car and also provide a nice little envelope of things left in one of the pockets. Nice touch! I could go to another closer to me but I really like to stick to this location. Very reliable! #ThankYouThursday2021

I dropped off shirts early today. They already sent a notice they are ready, it's 2:30. Now that's…read morefast. Done quickly at a great price by super friendly people, what more could you ask. I updated the picture for the business front.

Excellent operation. Richard and the folks go over the top to take care of their customers.read more

I have been there several times, but I have finally decided today that I will be taking my dry…read morecleaning somewhere else. My pure white shirts have ended up looking dingy after I pick my clothes up. My button down work shirts are always wrinkled. They tell me my shirts are made out of a different material. if you are a professional cleaners, my shirts still should be pressed and ready for me to wear to work at any given time after I pick them up and pay you for your service. They are terrible. I do not recommend them to anyone. Yes they are a little cheaper but what use is it to take your clothes them if you're not getting them back looking professionally dry cleaned.

Krystal Cleaners High Point on N. Main St does not clean items, and are rude. I politely asked for…read morean explanation as to why my items were returned dirty, and the owners became very irrate and began screaming at me. They only refunded part of money when other customers began to enter the business. The man then removed my items from the bag, carried them out, and threw/shoved them into my trunk. This was the worst experience I've ever had at a business.

Amazing work of alterations, professional, experienced and very polite. We are a repeat customerread more

Excellent cleaners, very professional and polite. When I pick up my laundry I do not have to…read morepresent my ticket. When I drive up to the door they have my laundry in their hands and ready to put in the car. They have familiarize themselves with me and have made it personal. Highly recommend!

Absolute life saver!! Same day service! I called around…read more10:15am and asked what time could they have some items pressed by if I dropped them off before 11. She told me around 4pm... GREAT FOR ME! I needed them for a dinner at 6:30. Great customer service! Great job on the press! Great price for the service! I will definitely be utilizing them in the future! Great business to have nearby!

One Hour Klean is a well kept secret. We were tired of being way overcharged, not to mention the…read moresurly help at A Cleaner World so we happened across OHK and decided to try them. They were HALF the price, the uniforms were perfect, and the people were SO nice! They are now our new cleaners. Don't let the 1960's facade fool you, this is a top notch cleaner who appreciates my business. Support a wonderful family owned business!