Got the job done in an efficient manner…read more Ambiance: Parking in the front and back of the building. There's a large area where you can see people working and then a separate one with a changing room. You change into what you want altered and then they'll come and assess what needs to be done. They're pretty upfront with prices and you can opt-in/out of stuff. Service: So sweet and friendly. I came in with a large bridesmaid dress and they were truthful about telling me to get a new one as even with alterations, it wouldn't look as good. Value: Standard pricing as far as alteration places go. They do guarantee a 1 week turn around basically no matter what which is nice. Overall, would use again.

Amazing customer service. Even more amazing quality for hemming of jeans. She was able to keep the…read moreoriginal stitching at the bottom. I will absolutely come back and strongly recommend to anyone.

Leilani (owner/manager of Chay's) has always been fantastic! I have been taking all of my clothes…read moreto her for all sorts of different things for 10+ years, and she does a phenomenal job. I'm not the easiest customer and frequently ask her to do some tricky things to my clothes to make them the most comfortable for me, and she always can accommodate. Huge thanks to Leilani!

Been a customer for nearly 50 years. Great service, great sewing, fast, efficient, and the best…read moreprices. Had these types of services around the world, and Chay's the best.

I am usually verbally accosted every time I come in I used to come in more often before I had a…read morewasher of my own, no dryer because my house doesn't have the connect for one so I was spending minimum $60 a month at this place for 3 years, I come less often now to dry and am usually met with screams and demands on what dryers I am allowed to use if at all, the last time I was there the gentleman I was standing next to stepped in (as she was screaming about the dryers) to say he was unloading his dry clothes and I could use them next, mind you I use one dryer maybe twice a week like I'm not sure what I did to deserve turning off the open sign in broad daylight, locking the doors while staring me down w her nose pressed to the window but obviously something about me triggers her. What a strange woman

The owner was so rude, the place was filthy, several machines don't even work. The place up the…read morestreet, "loads of fun is loads better, they even have a cute dog there and wonderful kids area and great seating with a patio. Say hi to "Max" for me when you're there.

I was referred to Pink Seams by my bridal shop - Renee Atelier! From start to finish the experience…read morewith them was seamless, informative, & exciting. They informed me on all the options & heard me well enough to make me confident in their skill! Will refer them to any friends in the future!

Nicole could not be any sweeter. Her professionalism and expertise go beyond anything I could have…read moreexpected. She made my experience getting my wedding dress tailored absolutely wonderful, it's perfect! Her pricing is the best you'll find in the industry, I couldn't recommend her more! 10/10 for the entire experience.

Just needed some patches sewn on my military uniform. They dry cleaned them and threw them…read moresomewhere who knows why. Had to call and talk to a more competent employee to get it done. They get the second & third star. They scrape from the bottom of the barrel for employees or they don't discipline them. I guess kids will just quit if held to a higher standard and go somewhere else.

Three pair of pants returned ruined by there cleaning, 7th time I have tried to resolve this…read moreproblem with the promise a manager will call. Well crystal never calls! Calling corporate today then gephardt! Tired of the run around

Absolutely phenomenal service. Brought some work trousers in for a quick hem repair on one leg and…read moreshe ended up hemming both pant legs even better than they were originally. She offers next day service if you need quick turnaround. So glad to have found a reliable and speedy place!

As a true procrastinator, we forgot to alter a suite for a wedding event. We called on Tuesday and…read moreasked about expedited alterations and the lady was very kind and said as long as we go before closing she'd accommodate us. To our surprise, we got there about 30 minutes before closing and she said she'd get the pants altered in less than 20 min that way we would t have to go back!!! We were so relieved and very grateful. We definitely plan on going back for all our alteration needs!

Excellent service! I needed alterations in a hurry for a special event I was attending. I had…read morethree items that needs significant work in a short amount of time. Jen was very accommodating and professional. Everything turned out beautifully! I would highly recommend!

The worst $1400+ I've ever spent! Please read!!…read more I found McGrew Studios here on yelp, and after reading Su C.'s review, I decided to check them out. I needed custom Lady Gaga costumes made by a very skilled seamstress, and that is what I thought I had found. After meeting with Jen, I believed she was very skilled in her craft. Beautiful, intricate costumes covered the walls and ceilings, so I thought no doubt that my costumes would be easy for her. After deciding on the costumes to be made, she gave me a quote and insisted on collecting a deposit. I thought that since it would cost almost $2000 for 2 jackets and 2 foam shoulder insets to be made, that a deposit was reasonable. Going forward, she agreed that I could make payments since that was quite a huge amount of money. She also agreed to make me two custom body suits for $200 each - even though I provided the body shaper and fabric for her to use (unreasonable price!). As I visited the next 2 times, I gave her $200 each time in payments for the costumes. Upon the 3rd meeting, she demanded full payment for all of the costumes, even though they had not been finished! You wouldn't ever go to a store and give your money to someone with nothing in return! They claimed on multiple occasions that they needed the money "to keep our lights on" and "pay the bills." I'm sorry, but my financial responsibility is to pay for finished costumes, NOT your bills. Scared by her many threats via email and voicemail, I paid for the rest of the first jacket ($700 for jacket, $300 for the shoulder pad inserts). Plus she had $400 of mine for two custom bodysuits, which I still hadn't received. After giving her the $1000, she sent me picture messages of the the jacket process, to which I was excited because it looked like it was turning out nicely. Boy was I wrong. She did finally give me one of the bodysuits I had ordered. The day she gave it to me, I had a Lady Gaga performance in SLC to which I would wear it. Upon the FIRST time wearing it, it ripped up the back and up the sides. I was extremely upset with this poor craftsmanship, but she claimed it was just part of "wear and tear" and that she would not repair it for me. Since I now live in Vegas, I had a girlfriend of mine to to her studio to pick up the finished jacket and mail to me. When I got the jacket, I found it to be of CHEAP material and VERY poorly constructed. Being a professional seamstress myself at one point, I was able to see all the careless mistakes made within the jacket, as though she threw it together in order to get paid. "Couture" construction is one thing, but unsymmetrical pleats and untrimmed seams are just ridiculous. Dissatisfied with the final outcome, I wrote to her expressing my concern and that I would like a refund or SOMETHING done, to which she denied me. She claimed that when she gave the jacket to my friend that it released her of any liability of the costume and that I would have to take it AS IS! Is this any way to run a business?? Whatever happened to 100% satisfaction guarantee?? I am now stuck with a POS lady gaga jacket that I cannot wear since it is so poorly constructed that it doesn't even fit correctly. I would stay FAR away from this company. There are MANY other brilliant costume makers that will charge a quarter of the price for the same garment and better construction.

Hours said to 11, got there at 10:30 to get my last load out do the dryer and was yelled at by the…read morelady. She also said the dryers are just for washing customers only, never heard that before and been doing laundry for years here when in need as I live around the corner. Apparently at a laundromat you can't use the services if it's not convenient for them? My dryer just went out and am waiting for the part to come in, why would I wash my laundry there when I can wash at my house? She was incredibly rude and kept referencing her "boss" would mad at her because it's for paying customers only, ummmm, I did pay for the dryers, not like they are free. The one literally a block away is way better, friendlier, and nicer machines.

Ha ha, I can see what people mean about the owner. I actually didn't mind the help since I was a…read morebit confused when I first walked in. The lady does mean well and came off as helpful to me. We'll see how the laundry turns out.