City drivers is an amazing school with top quality driving instructors. Radek helped me feel more confident on the roads. I passed my G2 first time with no mistakes after signing up to this driving school. I highly recommend their full driving course, it will teach you everything you need to know! Thank you!! read more

Rodif Roflik is a scam, never gave a lesson because they're "too busy" yet keep taking in new students and they charge again after you paid for the classes just so you can get your proof that you did the course. Instructor who is somehow also the owner is always late without notice, doesn't show up randomly and is very unprofessional and doesn't even know road laws. Charges so much for nothing ITS A SCAM!!! Been a year and I've only had ONE COURSE DONE! read more

I would not recommend City Drivers Training to anyone. The customer service is terrible, and unfortunately, there's no one to escalate complaints to--the manager (Jessie) and the owner (Jiri) are the root of the issue. The course is overpriced, and on top of the initial payment, they require a second e-transfer just to receive the course certificate, which should be included from the start. My first major issue was with unsafe driving advice provided during the course. I contacted the Ministry of Transportation, and they agreed that the advice was unsafe and have since launched an investigation. When I called the school to voice this serious concern, I was rudely brushed off. The second issue was my inability to schedule the required 10 hours of in-car driving time. Despite checking the schedule repeatedly, it was constantly full. I messaged the manager, expressing that I was concerned I wouldn't be able to complete the course in time through no fault of my own. I noted that there seemed to be insufficient availability to meet student demand, and I asked what could be done to ensure I complete the course. My availability is completely open, and I'm eager to finish the driving portion--but I've been given no opportunity to do so. Instead of offering help, the manager (Jessie) responded with passive-aggressive and accusatory messages, invalidated my concerns, and insisted there were "more than enough hours for everyone." Clearly, that is not the case. When I called the owner (Jiri) to report this poor customer service, he was also rude and dismissive. Rather than address the concern, he went on about other students' schedules--which was irrelevant and unhelpful. This experience has been deeply frustrating and far below any reasonable standard of professionalism or support. I cannot recommend this school in good conscience. read more

AVOID AT ALL COSTS This is the first time I have ever posted a review, but I had a horrible experience with this company that I think its important I share it with anyone looking to take lessons from this company. I wish I didn't have to give them 1 star. The isntructor didn't show up for my first lesson, the company and owner refused to call me back and schedule lessons for no apparent reason (after I had paid) and I had 3 separate instructors. The owner lied about which car I was going to use for my G test (that i also paid for) and was extremely rude and NOT ONCE followed up on any emails or phone calls. I have never had such an awful, disrespectful and rude customer service experience in my life. I was nearly brought to tears out of frustration several times. Trying to get a hold of the company to book my lessons consumed my life. So far I have called them 20 times over the past month and I have yet to even take my test. I am not confident I will pass my test and I will not be given the extra hour I was promised after bluntly told I might not pass. I don't even have words for how awful and frustrating this experience has been. read more

I was a bit late to get my license and I used to think I might never get it. However, I finally got it in September 2012, thanks to City Driver's training. The instructors are excellent. I had been through driving school twice in Quebec and I had this impression that all driving instructors were really uptight and discouraging. City Driver's Training really changed that. I really enjoyed my driving lessons. And I have come to enjoy driving thanks to them! Their prices are very reasonable too. I took the unlimited package for $1500 and I did not regret it. I'm not sure I needed enough training to make it worth it, but to me it was reassuring because I knew that they had a vested interest in me passing my test, otherwise they would have to practice with me forever. And for them to allow me to take this package, it showed that they were confident that they could teach me to drive. And they did! I practiced with Radek, Kaz and Clive, but mostly Radek. He is very funny, patient and encouraging. Kaz is also great. He may be a little quiet at first, but once you get to know him, he's really funny and awesome. Clive is nice too. Alas, I didn't very many lessons with him so I can't say as much about him. Whoever you drive with, I can assure you that you won't regret City Driver's training. My only regret is that I hadn't gone there sooner! read more

radif roflik, the business owner ripped me off! beware and avoid at all costs!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i scheduled a refresher and a car rental for the g exit test. i was charged $146.9 and the road test fee of $56. therefore total of 203 canadian dollars. in addition, i was coming from out of town and came with greyhound and spent additional $80. total spending that evening was $300 in addition for time off missing work. radif roflik car's light were not functioning and canotek test center refused to take me for the g test. radif roflik has stole my money and did not refund me whatsoever. please beware and choose any other car lesson business in ottawa or elsewhere. do not send e-transfer as it is possibly a legitimate ripoff as it in my case. beware pleasee read more

Collected the money very efficiently, but wont provide lessons. Website is down and he does not respond to calls, messages, texts, and other means. read more

Do NOT visit this place if you are not a big fan of swearing instructors. One of the main instructors (I think his name starts with an A?) always swears and lies to "make fun" of all his students. They did not give me a chance to rent a car for my Road Test, and got super mad at me when I didn't rent a car from them? The reason I later found out was because they were not coordinating and updating well with each other. There were even conflicts between several instructors as well. It turned out this school was not heard from any of my friends. avoid if you can!! Of course it's your choice but I'm just saying don't regret~ :) read more

So happy with this driving school. They helped me to get my G2 in just a little over a month. Always willing to answer questions. Shout out to Winnifred's coaching & Jessie in the office, much appreciated! read more

For those who consider using this school-stay away from it. Even if it is cheaper relative to other driving school, you will lose a lot of time,nerves. 1.Instructor will never be on time. You will never be called in advance and be notified that he will late. 2.In most of the cases instructor will not show up. Don't expect that he will call you back to apologize and reschedule. You will have to call back yourself. To be fair, not all the instructors are late for appointment.Also the instructor who is always late for driving lessons, he knows his subject well but VERY unorganised and thus unprofessional. So it will be waste of your money,time if you choose this school to go with. read more

City driver training are the best I had choosed hashim to train me and he was really good instructor I advice everyone to choose him. I took with other instructor they did not taught me anything they took me to country road and thats all. I had one hour with radek but he train me for only 40 minutes and he drop me off and he was on the phone the whole time. If you want to buy city driver training please choose Hashim the best instructor. I pass my g2 from first time. read more

Radek is very helpful when it comes to getting you well prepared for your exams. I took his class 10 years ago, and I passed all my exams from the very first try. Then I spent some time in Europe, and when I came back this October, Radek helped me get prepared for my G test. I passed it just today. City Driver's Training will get you the skills and the attitude to succeed in this matter. Radek has the highes pass rate for his students, and i strongly recommend using his services. Mitko Toshev read more

City drivers training was amazing. I did in class driving + 10 hours with Radek, he was a great driving instructor to guide you with humour, yet teaches you what you need to know. He booked my test for me and guided me through my weaknesses and strengths, making me a great driver. Incredibly understanding, like a majority of the instructors. Everyone is friendly and will do their best to work you through driving. read more

I had the worse experience with City Driver! They were extremely unprofessional and disorganized. Strongly recommend you do not use their service!! I booked my classes and test way in advance and received confirmation. They recommended that I book the classes right before my test, that's what most students do apparently and it's enough time to learn everything. Since I didn't receive any reminder emails in the days leading up to my test I sent an email to confirm. I received no response from this email. Since it was the day of my test I decided to call in the morning just to confirm. I called at 9 a.m, my test was at 1 p.m. The man told me he received my email and not to worry they did not forget about me. However they were swamped and my two hour lesson might only be an hour and a half. I said that was fine and that I'd wait for the car to pick me up between 11-11:30. 11 came and no one arrived, so I assumed it wouldn't be a two hour lesson which was fine since they warned this may happen. So I waited patiently assuming someone would come at 11:30. 11:30 came....then 12 o'clock came...so I called again but no answer. Instead I received a text saying 'sorry currently helping another costumer will call you back'. So I waited, soon it was 12:30... my test is at 1...so I call again, the man picks up and doesn't seem to remember who I am or why I'm calling. I told him I spoke with him before and at this point....my test is in 30 mins. And he's like Oh your test is in 30 mins??? hmm okay how about you bus to a large bus station and then someone will pick you up. I was like this can't be for real...but at this point my G2 was expiring so I had little choice and so I bused there. It's not a short bus ride so at this point its past 1. I get to the bus station and there's a city driver car, an old beat up Toyato and a man smoking inside. The care is dirty and smell of cigarettes. I get in and he starts reassuring me that he has connections at this testing station and not to worry, I can still do my test. We finally get to the testing station and he talks to some lady and she's like ya great, she can do her test right now. So he's like great hop in to this crappy Toyato you've never driven and do your G. I get into the driver's seat and there's something right above the gas petal that my foot keeps getting caught on, I was like great. I drive to the back of the parking lot and there the city driver employee tells the male employee who will be testing me that "see I only bring you the pretty ones". Thank you for the sexist remarks before my test. The testing employee goes to get his clipboard and the city driver employee tells me to make sure I lie about how many times I've been on the highway so that they'll let me do the test. He says "make sure you say 25 times". The fact that I went along with this is beyond me. So I do my G test and it goes awful, I'm distressed about the whole day, I've never driven this type of old car and I didn't get any lessons. The failing part was fine, I expected to fail. Would I have done better if I went to a legitimate driving school? Probably. But after I completed the test the city driver parks his car and is like "okay you can pay me now". And I had already paid $150 to City Driver for both the lessons and the car rental. I'm like what do you mean I already paid? And he's like no you haven't paid me. I was like I brought no money with me since I prepaid, and he's like there's an ATM in there and points to a convenient store. So he calls the City Driver office because I refuse to pay more after this sort of service and they talk. He puts me on the phone and I explain that I paid. So the man's whose car I'm in says okay, okay, you pay him but it's my car but whatever, you're free to go. If you recall he picked me up at a bus station, and now he just left me in the middle of nowhere... now not only was I distressed from failing and having been put in this terrible situation I had no idea how to get home. I called a friend who directed me how to get to the nearest bus stop and I got home safely but it was the worse ordeal of my life. Over the phone they had told me they could teach me again or they can reimburse me for the unused lessons. I said I would like to be reimbursed and they promised they would. It has been 2 1/2 months and I'm still waiting to see that reimbursement. Needless to say this company is unprofessional, unorganized and a nightmare to deal with. You are realistically better off renting your own car and driving around then paying City Driver to cause you unnecessary stress and anger. read more

I rented a car for a road test I had on December 19th, 2016 and the guy didn't show up! He said that he went to the wrong centre when I told him where to be. I lost the money for the test and he never returned the money I paid for the car rental! Horrible business!! He did that over Christmas too!!! Would not recommend this business at all! read more

I took the course and it was fine. But when it comes time to booking lessons, good luck! They have such limited time, and as soon as it is live on their website, it is all gone. You cannot book lessons until the classes are completed (fine enough) but what they don't tell you is that you won't be able to book your lessons for months! I thought at first it was a problem with the site, but it's just that all the slots are gone before you get a chance. They also only allow one slot per day so good luck getting any lessons completed within a few months. I e-mailed them and they were unable to help. They just said the time is released now and then, to check back often. I was trying for months and then I was moving to another city and again contacted them to ask if there was any way they could help me book my lessons before leaving the city. They said they would see, and have me some time slots when I was working. So maybe if you're a high school student with all the free time in the world and you're not in a hurry to get your license, this place will work for you. In the end, I was still unable to book my lessons before leaving and since then I've been trying to book them in advance (months in advance) so I can book time off work to come back to the city to get my lessons done, but they insist I can only book ONE slot a day. They say this is a law, but my boyfriend went with another company and they did NOT have this "law". I have talked with the receptionist back and forth by e-mail and they say they can do nothing to help me. I can barely afford to come back to the city once and pay for a bus ticket and accommodation for the night, little alone come back 5 trips to get my 10 hours!!! It should NOT be this hard to book lessons. I saw time available months ahead and asked if I could book my 10 hours over those two days no one had taken yet, and they said no. This was so far in advance and the hours were open and I am trying to be as reasonable as possible now that I am IN ANOTHER CITY and they were so unhelpful in letting me get my lessons BEFORE I left. I had a good experience with the classes and instructor, but this just turned out to be a complete waste of time and money. Spend your money elsewhere and save your stress, too. read more

I recently moved to Ottawa and needed a driving instructor as my driver's license was going to expire and I was completely unfamiliar with the area. After browsing online for driving schools, I decided to go with City Driver's Training based off of the reviews and the affordable rates that they provided. Radek was a phenomenal instructor and taught me everything I needed to know within three 1-hour driving lessons. He is a friendly and honest person who goes the extra mile to make sure that you will do well. I passed the G test on my first attempt in a new city and would definitely recommend him to anyone! read more

City driver training is the best I was thinking I won't ever drive but the best instructer radek make me change my thoughts and now I love to drive every day and they very friendly and helpful read more

I chose this school because it had many glowing reviews. At first I was happy with it - even though the school owener, Radik, spends a lot of time on his cell phone while teaching, he seemed to do a pretty good job of providing input too. But then the instructors started acting all weird and hysterical - are they perhaps being poorly paid? They call up and want you to start early then freak out if you take a while getting out the door - they actually insisted I had to pay for that time, then when I wouldn't they walked out (the time was credited to me, but this was a very unpleasant experience), they only do half an hour when you have booked for an hour then make you sign for the full hour, they tell you that you can't cancel a lesson (due to illness) less then 24 hours before, then you call the office and they tell you that you can, you just have to pay a penalty (considerably smaller than the cost of the lesson was going to be) then you call the instructor back to let them know and they get all hysterical on you, saying you shouldn't have done that....then the next week, you book two one hour lessons and the instructor doesn't show up for either one....How does anyone learn to drive under these conditions? read more

This has been one of the worst experience i've ever had. I was very patient with Radek and he screwed me over and over again. First of all before I bought the beginners package I saw the negative reviews but decided to ignore them. BIG MISTAKE! Please take this seriously . On my first two hour lesson with Radek he was 45 minutes late . He let me drive without any instructions while talking on the phone with a woman about what to have for dinner. He was also calling other clients and instructors. While on the road someone was driving unsafely and Radek commented " Must be a black or Chinese person, I f***ing hate them." I was so shocked and offended but Being so young, scared and never had to experience racism first hand before I didn't know what to say. At the end of my lesson (or so that's what I thought) he went to pick up another student and let her drive so he dropped me of about 1 hour & a half late. To sum it up my 2 hours was cut to 1 hour and 15 minutes because he was late yet I stayed in the car for a total of 3 hours not including the 45 minutes I waited for him. So me being patient I decided to let it slide . 3 days later I had another lesson with him at 6:00am . I woke up at 5 to get ready. Radek did not show up. I called more then 15 times over three days but got no answer. Thats another 2 hours I lost which I didn't get back. He even yelled at me when he finally picked up. Please please don't waste your money, this experience actually effected my life. I literally was in tears and I did not pass my g2 test and spent much more then half a grand and I still need to repay the g2 test and pay another school for more lessons. Please go for a bit more expensive school and you'll end up with so much more experience and save money in the long run. Thanks for reading :) read more

waoooo,i am so happy today 10th december 2013,i got my G2 driving licence!!!!!!!!!!!! All thanks to city drivers!they r awesome! i registered with the school,did both in class and road training and i will never regret each moment i had with them,i was a novice driver from nigeria,and am so happy to take my G2 road test ONCE and passed! i was lucy to have Radik and Hashim as my instructors and both were so nice,friendly and funny!!i love them!GOD bless city drivers! read more