Have scheduled rides with them twice to the Dr. was dropped at office with a return time and they showed up an hour after return time. 2nd time they never showed for pick up at all. But told people he did and my son was a no show at his own home. Please think before you run into a problem with this company. read more

These people do not even deserve a star at all if that was a option. They're TERRIBLE and the reason for that is because these people do not know how to do business, or know what customer service is. They're highly unprofessional. They're LATE, or they DON'T SHOW UP, they like to ARGUE with you when it comes to their faults or when you try to file a complain over the phone for any of these reasons. They're not 24 hours, they're lying. There's NO manager because they want to RUN FROM CONFRONTING THE PROBLEM..so how they do it? They put you on HOLD over the phone in a instant MULTIPLE of times, and they HANG UP on you intentionally..there's more, they ignore your call when you try and call back. I left two voicemail messages, then when I call from a different number a minute later they answer the phone, and LIE over the phone they have no messages. YOU SEE!! What company argures with you over the phone? What company doesn't want you to know their names? What company doesn't have a main address to go to? I have tried to call for some clients and they're really nasty over the phone. I was so disrespected. If I didn't have my clients name, address, appointment times, etc - they quickly to say to "get all the information FIRST and then call back" then they hang up on you. Like they have no patience to wait one minute while I get all the information altogether. HOW RUDE! I also had cilents said they're drivers car was dirty, others say another smells, and some the driving was reckless. I wouldn't bother with this company. Call a UBER, they know exactly what business is. This "A Cab Co" can take some notes from UBER. read more

Very bad Service I come up to Danbury to visit some friends of mine from the Train Station not once but twice I had bad service on the same day and beyond not happy with this Taxi Company when I was on The Train I Called them up in Advance to Reserve a Taxi for 10:10 for the Train Station Train gets in and they did not show up at all until i called them and they were 10 minutes late and then here is the 2nd bad experience I called 2 hours in advance to have them come pick me up at the mall at 7:00 so I can get to the Train Station they were over 20 minutes late and when I Called them to find out whats going on first they told me 10-15 minutes then they told me 5 additional minutes then I try to reach them again they guy kept hanging up on me and then every time I Called went Straight to Voicemail This company needs to retrain there Employees and treat there Customers better you lost me as a Customer Be warned stay away from this Taxi company never again am I using this taxi service thankfully I made the Train but it was a very close call i was close to missing the Train if I had missed it I would've called and started screaming at your Company just be lucky I made the Train read more

It's infuriating that I HAVE to give one star to this piece of s***, rude, heartless, unprofessional "company" (if you can even call it that) ; I'd obviously give no stars at all if I had the option. If I had to explain the two separate encounters with these idiots I'd go off on a tangent, and it would lead to way too many words because there were THAT many discrepancies and issues in just the two situations for me personally (also, I work at danbury hosp and have witnessed many others stranded there and have major issues trying to use them) But basically, they LIE, BS you, they're LATE AS HELL if they even come at all, turn off the phone when you call back and they don't want to deal with you, hang up on you, have no honor system whatsoever when it comes to THEIR faults that THEY are responsible for, OVERCHARGE/ lie about the amount the ride will cost (and NEVER explain their "meter policy" following the specific amount they claim you're going to pay for the ride)...You could be stranded and left for dead because of them and they still wouldn't care. WHATEVER YOU DO, AVOID THESE WORTHLESS PIECES OF GARBAGE AT ALL COSTS. You'll be better off hitch hiking. read more

Called the day before to request a car ride to West Chester airport at 3am. Was told it wouldn't be a problem but that they would be charging special 'night rates'. Instead of the $85 advertised online it was going to be $115. Fine. At 9pm I get a text and voicemail confirming my pick up at 3am that morning. I think fantastic, this is is great service. Of course when it came to pick up time, no one shows. I call, I text, no response. Luckily there was an Uber driver in the area who showed up within 10 minutes and still got me to my flight on time and it only cost $67. Thank you Eric from Uber! Courteous and professional. A Cab Co, not so much. I can't be playing Russian roulette with my airport rides. Once was enough. Thank you. read more

I had terrible experience with these Indian people. Called for a taxi 30 min in advance because it was very important meeting. They were late 5 min, then I called again they said 5 min, and even 5 min they said 1 min, at the end they were late 1 hr and ignored my call. Where is the RESPONSIBILITY???? I just missed very important meeting!!! Never trust again this company. AWAY FROM THIS COMPANY !!!! read more

I was given the phone number of this cab company by my hotel (Marriott Courtyard, Eagle Road, Danbury) as they do not have a complementary shuttle service. Service was terrible. I was told the driver would be there in 15 minutes. 25 minutes later I called to see where the driver was, they indicated he was there (he wasn't), asked me what entrance to the building I was at (I wasn't aware there were two, but described how to get to where I was), I was told they would call the driver to tell him where I was. 5 minutes later, no cab. I called back. The dispatcher was extremely rude..answering the phone not with, Hello; but with 'the driver is there lady'. Well...the driver wasn't there. I waited. Finally, 40 minutes after my original call the driver arrived. They do not take credit cards and my hotel (I'll never stay here again either) did not have an ATM Machine. When on business I don't travel with cash..in ten years I've never needed to. I had to have the driver take me to an ATM machine in order to pay him. The driver did not assist me with my baggage (suitcase, box, computer backpack, purse). Even though I usually don't accept help, the offer is appreciated. Instead, he popped the trunk and sat in the cab on his phone. He griped to me that he's been waiting for me for a long time (not sure where he was, but he wasn't where I was and no one else who left the building saw him either. I would never, ever use this company again and I told my hotel that I didn't recommend them either. read more

Took a chance based on the 1 good review I saw and am glad I did. We're in town for a concert and found ourselves in front of the Danbury station with absolutely no taxis in sight and no way to get around. Fortunately, the dispatcher was able to get a driver to us in less than 15 minutes. There was no meter, so I assume it's cash only. Just make sure to ask the dispatcher for the price beforehand so there's no confusion! Thanks, A Cab! read more

Driven home from Danbury Metro North. No help with luggage but its a cab not a town car from an airport and my boyfriend did it. Cab driver was on Bluetooth for half the time but that's usual for cabs in this area. Driving was fine and he got us there within 10 minutes (how long it would take me) for about 18$ including my credit card fee and my tip. Cab was clean and spacious and he knew where he was going. I was satisfied with the service and would use it again if I needed to. read more

I'll never use this cab company again: no help from the driver with luggages, the cab was smelling of smoke, and the driver as well.. He was driving as a drunk would and always using the phone. Finally, 45$ for a 10 min ride. Stay away. read more

DO NOT USE THIS SERVICE!!!!!!! I went 13 Miles in one of their cars yesterday and was charged $45.00 !!!!! The per miles rate is $2.40 which equals 31.20 plus a $3.00 charge just for the pickup. Together that equals 34.20. That number is high on it's own but to be gouged 45.00 to go 13 miles is OUTRAGEOUS.... Do yourself a favor and don't get taken for a ride by this taxi service. read more

The Crowne Plaza Hotel in Danbury recommended them. The cab smelled of smoke. We asked to go to Southeast to catch a train. The driver went through the town of Southeast and took us to Brewster. When we complained he said that Brewster was Southeast, then said we had told him to take us to Brewster. He was on the cell phone during the drive. The charge was $30 which we had agreed to on the phone not knowing local rates. I would avoid this company if ever I need a taxi from Danbury again. I'm also disappointed that the Crowne Plaza Hotel would recommend them. read more

Thanksgiving... a snowstorm... and no way to get my daughter from the Bethel Train Station to Southbury. What's a mother to do? I called A Cab Company and they had a driver, HAMID RAZA, pick her up and deliver her to our doorstep. A normal 20-minute ride took over an hour due to the storm. A million thank you's! read more

The service is terrible. The dispatcher is so rude every single time and charges almost fifty dollars to drive 15 minutes. The prices seems arbitrary and none of the drivers are helpful or nice. One had taken much more money than I owed him and didn't say a word. Left before I had realized and would not reimburse me when I called to explain the situation. No one in the business has any manners. I would give negative stars if I could. Only use in cases of emergency or otherwise. Even in emergencies, probably not your best best. It takes at least half an hour to get to me. read more

I called to reserve a cab on 8/11/14 at 6:30 pm for a 1:30 am pick up at Danbury train station. I reconfirmed with the person who answered the phone three times will someone be there to pick me up. His response was yes, yes, yes. Well, I called at midnight from the train, it went directly to voicemail where I left my phone number and reiterate my arrival time 1:30am. No one returned my call I waited 20 minutes and began to walk where I saw a cab entering the train station. The pulled out I saw this tried to flagged him down. Well, he step on the breaks twice and never stopped. I called again I was waiting for you. He said he had a fair in New Haven. I said well come back and pick me up. He states he has another fare this is now 2:20 am in the morning. I don't know what to do, I don't know what to do. I said, "I was your 1:30am fare." He proceeded to provide me with a number and said to try to wake him up to get a ride. I proceeded to walk home. There is no more I can say about this company. This sums it all up. They need to change there website 24/7 bull. And the people professionally dressed in uniform that is a laugh. Your website should be a reflection of the company. It is sad so sad, read more

Made me miss my train. I called 45 minutes before I needed them and planned an extra 10 minutes into the travel time expecting the cab to have some trouble finding our address, added another 10 minutes to get us there early and buy tickets. They didn't arrive at the time agreed upon. When I called they said they'd come in 10 minutes. I called again and they said another 5 minutes. I didn't bother calling again because we could no longer make the train. He shows up 27 minutes late and tells me he can still make it to the train in 10 minutes...which is untrue (and not safe for sure) so I would be stranded at the train for 2 hours waiting for the next one? Right. Worse than useless, this company is a menace. read more

this taxi company is the worse. i ask them to pick me up at 12:30 and they were not their. i advice no one to take this cab service. i had to walk all the way from abbott tech, danbury to my house! which 1 hour, if walking read more

the worst taxi company in the whole country! the dispatcher is extremely rude. he told me the cab would be there in 10 minutes 3 minutes later the driver shows up, even though he can see I'm getting out of the house he just drives away. I called the company again to send the driver back, couple minutes later the dispatcher called me and literally yelled at me for not being out when the driver was there. never calling them again!! read more