The auction went smooth and they did a great job of packing and shipping my winnings…read more Wanted to pass on that the packing job on my rifles was the best I have ever seen I have been auctioning since 1980 and have seen some bad ones but your team knows how shipping packages are treated by the carriers and they take pride in their work Keep up the great job! Only suggested improvement I have is to please send out invoices sooner than 6 days after the auction has closed Keep up the good work and look forward to the next auction Thanks again Steve

Have purchased many items from their auctions through the recent years…read more Always experienced first class transactions and service.

New construction house. Just had Superior Window Fashions put window treatments on every window and…read moresliding door. Customer service from Valerie and Dylan was great. Valerie help us decide what to get and Dylan installed the window treatments and gave a thorough explanation of how to use the Hunter Douglas motorized shades. Valerie was there to follow up on any issued we had. Very satisfied customer.

They won't honor their warranties. Poor quality shutters. Spent over $13,000 on rolling shutters…read moreand one of them stopped working. I called the company and they said they will not help us because we are in Las Vegas and they no longer work the Vegas area. The shutters are not even 2 years old and it's already malfunctioning. When we purchased the shutters in 2014, we were told that they had a lifetime warranty. Found out the warranty is only as good as the company! Beware!

Geniuses work here. We had my grampa's fiddle put back together and were advised against expensive…read morerestoration if we were not going to play it, so they are in it to help others - not just make money. But we also learned so much about violins and guitars, while there. We highly recommend this place for repairs.

The guitar Luthier I normally use was not available, and I urgently needed some work done on my…read morebass. Being fairly new to this area, I did an internet search and found Mercy Guitar and the Fiddle Doctor. I brought my instrument to their shop and received a wonderful warm welcome by two fine fellas - Daniel (working on a guitar) and Doug (working on a violin). They was busy but not too busy to greet me, assess my needs, and provide me with a good price to solve my instrument issues. 48-hours later my bass was ready for pickup. I took my baby home, and the next morning I gave it a go. It was 99% perfect. There was a slight buzz on the open g-string. "No problem!" Daniel squeezed me in and immediately took care of that buzz while Doug educated me on the finer points of classical stringed instruments and recommended a violin teacher for my 8-year old. My first experience with Mercy Guitar and the Fiddle Doctor was outstanding. These expert repair gurus provide friendly, top-notch service at competitive prices. I give them two slaps up! Great shop! Great people!

I recently had the opportunity to meet Nan and her heart of gold!!! I walked into her Quality…read moreMaytag appliance store as a stranger who had experienced several recent unfortunate events. Nan went above and beyond to donate a wonderful used washer to my family and had it delivered the very next morning! Maytag Marc made the delivery experience wonderful with a friendly smile! This generous act of kindness speaks plenty for who Nan is. After this experience with the Quality Maytag team I would never buy any appliance anywhere else. I look forward to doing business with her in the future. Thank you Nan, Marc and rest of team from my whole heart!

I went into Quality Maytag to get some help regarding an appliance subcontractor in which they had…read moregiven me the service guy's name & telephone number. All I wanted was some names of vendors in which they do business with in ordering parts. The owner told me abruptly "this is your problem not mine, there's nothing I can do about it." The gray haired lady sitting at the front desk told me "all we have are names (no last names) of contractors." Really? So, you just give out these names knowing absolutely nothing about these people or how qualify they are to repair items! The lady then said to me" my Mondays are very busy, there's nothing we can do" and then turned her back on me. Horrible, horrible customer service, very rude & they really don't give a sh*t for their customers...and they are way overpriced too!

I stopped by with my son today to see if they could repair a tuning peg a little after 4pm. I had…read moreno idea what to expect since they close at 5:00. Not only did John fix it right there in front of us, but John complemented my kiddo on how well he was caring for his instrument, Andy was working near John and showed us his current project, and John talked with us like old friends while he worked on my son's guitar. The cherry on top- he had it all fixed, and tuned within 20 minutes for a grand total of $5. My son is already begging to go back and explore more of the store! We will be back!!

I went in to get a guitar strap for my sister for Christmas and John was super kind and…read moreprofessional in helping me find one! The one I found didn't have a price tag on it and generously told me I could have it on the house! Great selection of instruments, accessories and anything related to music you could want! 5 stars all the way around!

Our wood flooring is beautiful. The tile work was great. But our master closets and all the closets…read moreI am still fuming over. I have never had such incompetent people. I wanted to call them but my husband said he is done. There are rough shelves that snag One closet had essentially pigeon hole cubbies. Also they left off one closet i had told them about. Then they wanted a ridiculous amount to do that one. One closet has now long section for dresses ect. We paid a lot got poor service for the closets. Also got the electric blinds and have had some problems with them. But the service on the blinds has been decent. So no on the closets

We had such an unfortunate experience with this company tiling our two very small showers. All…read moregreat in the beginning- prompt, efficient, friendly- then descended into unreliability, repeated no-shows and sloppy work. A simple project that should have been handled in a couple weeks (if that) dragged on for months. Kyle (project manager) is very nice but the job his company does is lousy. We would never hire this company again.

Wonderful local business who buys sells and installs the fans they would want in their own home…read more Sean made it easy to take our time to select the fans for our new home, His pricing both for the fans and the installation (we bought 5!) was reasonable. Zach was a pleasant professional person to have in our home doing the installation. If you want really good fans from a really good company, go to Fanz!

We just fished installing our brand new ceiling fan that we purchased today at Fanz and Lights in…read morePrescott Valley. It was our first time visit at Sean's store. He was knowledgeable and helpful about outdoor ceiling fans. He actually asked us what we were looking for in a fan!! No height pressure sales...we would recommend our friends and family to Fanz and Lights. Competitive pricing!

Bought an Ukulele yesterday at Gray Dog. I take lessons there and received a discount on the…read moreinstrument. Great, pricing, and customer service.

Very knowledgeable staff. I needed information and shipping advice and they were able to provide…read moreboth. Parking is reserved for their shop on the side of their building, which is helpful considering that they are downtown and parking can be sparse.