Great customer service, and better price than going directly to Ford. Plus they had our key fob in stock. Ford told us they might be able to get it in before Thanksgiving. Will be back for sure. read more

Awesome prompt service! My key has been acting up for the past few months on my truck and the dealership kept telling me the key was still backordered so there was nothing they could do. Well after leaving the grocery store the key decided to just stop working all together. I jumped on yelp to look for local locksmith's and Burgess was the first to come up. I called and Michael answered on the third ring. Said to hold tight and he would be on his way. He got there a short time later and fixed my original key as well as coded a new key for me! Mind you the dealership has been telling me for months it wasn't possible to do right now but Michael was able to get me fixed up in less than 15 mins. These people are now my go to for all my locksmithing needs. Highly recommended! read more

If they don't answer immediately, they call back quickly. They really know what they are doing, are personable and professional and you never get the feeling they want you to purchase something you don't need. Can't say enough good things. I have called them multiple times and have them in my GOLD book (the best you can get). read more

Best locksmith in the area. Friendly and professional. Very knowledgeable. Fast reliable service. Reasonably priced. Will use them for any future problems. read more

Can't say enough good things about these guys! VERY SATISFIED with the prompt, punctual, convenient service that cost me so much less $ and aggravation than what the dealer quoted me. Jared arrived on time to a location of my choice, performed the task in a well equipped mobile van on the spot in about 20 minutes, gave a electronic emailed receipt with warranty, and I walked away with a fully functional key fob! Will be spreading the word everywhere about these guys! Use them! read more

Had nothing but great experiences with these guys - lost my only car key, so I called around for quotes and got the best one from them. They came out quickly and despite having some issues getting the right key fob (which I can't complain about because they ordered three different ones for me, even overnighted the last one, and didn't charge extra), were super super helpful getting the right key. Really appreciate their help! read more

Mike was able to assist me in a lock out and rekey on a home. Fast service is an understatement. From the initial call, to my appointment, and the duration of completing that job was faster than I imagined. Mike exceeded my expectations in all areas. He was extremely professional, quickly completed a high quality job and kept customer satisfaction as his priority. I will continue to use and recommend A. Burgess and recommend them to everyone. Thank you so much for completing a fantastic job! read more

Fast response and fixed every door lock in my house at a great rate! Professional, prompt and pleasant... definitely recommend!

I have to give this guy a five star rating. He is a true professional who did a great job. The technician arrived promptly and was in the car with minimal tools and zero damage. He was also extremely courteous. Thank you so much for unlocking our car! read more

Called and set up a time to get another key fob for our Nissan. Mark got a me a new key cut and programmed a new key fob. The price was way cheaper than going to the dealer. I will recommend them to anybody needing new key fobs. read more

Met us at a convenient location just off I-64 and repaired two key fobs that the dealership would have charged us nearly $400 to repair or replace. Can't beat 90% savings. read more

Fast to arrive after my phone call, fast service, and very professional. He even made me a spare key at no extra charge. Highly recommend this company! read more

I called to get a new key made for my Travel Trailer. We broke the key to it and Jarrod checked to make sure he had the right key and was at our house in less than a half an hour. He made the new keys (with spares) and was done in less than 10 mins. Very professional and courteous! Only $48 which I thought was very fair. read more

Jarrod is a true professional, programmed my fobs in a matter of minutes with no issue. Truly a business I will use if ever needed. Call these guys first! Price of programming very reasonable and top notch service. Thank you. read more

If I could give more than 5 stars, I would. Our pickup truck door locked while running. The technician was here in less than a half hour, had it unlocked in about a minute, and was able to make an extra key on the spot. He was very courteous, professional, but also very personable and friendly. Had the whole thing resolved in a matter of a few minutes. I highly recommend this business. read more

I was pleased with the professionalism and exceptional service A. Burgess Locksmith (Jarrod) provided. Jared explained what he has going to do before, during and after the process. He was straight forward, honest, and patient in answering all my questions. He went above and beyond--pointed out some flaws with my current locks, e.g. the deadbolt was recessed in one of the doors, and he made the correction without hesitation or expectation for an additional payment. He informed me I had a master key lock on two of my doors which he replaced--which was scary that someone with a master key could gain entry. I plan to utilize his services again and would recommend A. Burgess Locksmith to family, friends and anyone needing locksmith services. read more

Stay away from A. Burgess Locksmith. This guy is up to NO GOOD!!! He did work for me on 06/27/14 & 12/04/14. During my first dealings with A. Burgess the dead bolt lock in the door to my garage would not unlock from either side of the door. A. Burgess informed me that the builder of my 5.5 year old house used substandard "builders grade" material during the construction of my house so he could not repair the dead bolt lock and it would need to be replaced. He replaced a total of three dead bolt locks for me. I called A. Burgess to adjust a door due shifting caused by temperature change on 12/04/14. A. Burgess removed my door knobs during this repair visit. Exactly one month after his visit my front door knobs nearly fell off. A. Burgess told me that I'd need to pay for another service call for him to replace the knobs. I called the builder of my home and he sent his repair person who explained that the screws securing the knobs to the doors were loose and the knobs did not need to be replaced. I rarely use my front door and I don't know how those screws came loose after being serviced by A. Burgess however the only person to take the door knob off was A. Burgess and it was not necessary for him to remove the knob to adjust the door. read more