I cannot come up with the words to express our gratitude to Agape Hospice (Villa Rica). The love…read moreand support they showed not only my mother, towards the end of her life, but to our entire family. This is an extremely hard line of work and everyone with this company showed compassion and thoughtfulness. All the nurses and CNAs were amazing, especially Sherri and Hillary. If you are in need for hospice for a loved one, I can't not recommend Agape more.

When it comes to choosing a hospice in Atlanta, it can be difficult because there are so many! And…read moremost of us don't know anything about hospice care or even how to pick a good hospice company. Some hospices might have 20 to 30 patients and just started last year! But you would never know that. And who has time to do research when your family member needs immediate help! Agape means "love" and I truly believe they try to model that every day. Agape hospice has been around for over a decade. They have 24 hour care and support for all of the Atlanta area. This particular location is their Villa Rica office, but they have office locations in Marietta, Woodstock, Cumming, Lawrenceville, and Athens!! They work with several hundred patients and families ever day! I will continue to recommend Agape hospice to my friends and families!

They were so awesome. My Husband was in severe pain to the end and they were very compassionate and…read moreattentive to his needs and of our family and friends. He was kept as comfortable as they could make it for him. He and our family felt at home. I highly recommend them. The office staff were always helpful and kind. He passed peacefully from Cancer April 2021. I will forever be grateful for all that they did for him. Robin N.

I hope you never need to read a review on Seasons, but if you do and have made the choice to come…read morehere, know that you have made an amazing decision. The staff are truly angels on Earth who treat you and your loved ones with the utmost love, care, dignity and respect. Immaculate, peaceful, serene.... In addition to the nurses, they have other resources who gently offer and are never pushy...i.e. music therapy, Chaplains, and a social worker. The most descriptive word I can use is compassionate. Our time is not up here yet, but I felt compelled to offer our experience. They have put us all at peace.

The staff is awesome and the rooms are very peaceful for the families. We were only there for…read morethree days and everyone there was very attentive of our needs and my mother-in-laws needs. Thank you to everyone there for helping my husband through a difficult but rewarding experience. Becky Sappenfield.

Tranquility is the correct name. It's an amazing Clinc, with very caring staff and Drs. My mom has…read morebeen well taken care of and I'd do it again here. Their compassion level is off the charts. Very clean and quiet environment

Caring staff. Took very good care of my Father. Very prompt on any requests we had. Made him as…read morecomfortable as possible. Would recommend them any time.

Wonderful and caring staff!!! So thankful for all the support they provided us and our loved one…read more The best physicians to assist with care. Emotional and spiritual support provided from their chaplins who were there for us even after my daddy had passed. We are so appreciative of the compassionate nurses that provided care.

She fell and broke her hip. She was 88, frail, sickly I hope and pray that we won't need this any…read moretime soon; but, if and when we do, we will definitely choose Hospice of North Alabama as our provider. Rehab was her immediate future. It was Saturday and we had until Monday morning to make a decision on which rehab center we wanted to use. We ran home to grab some dinner then were planning on going back to the hospital for the evening. We weren't quite done eating when we were interrupted by the phone. It was the hospital. She was being discharged. My brain went into overdrive. When? Discharged to home? Am I hearing you correctly? Tonight? Right now? Are you even fricken' serious? What the hell are we supposed to do? How could the doctor even think this is going to have a good outcome? Is he fricken' insane? Nope. The doctor was sending her home on hospice. The hospital social worker had set us up with Hospice of N Alabama. She assured us that hospice would be at her house tonight. It was already 5pm. She wouldn't be home until 7-8 at the earliest. Nobody is going to come out tonight. It was Saturday for heaven's sake. OMG. We can't do this. Who in their fricken' right mind thinks this is alright? It is not. We're going to hurt her. True to their word, a hospice nurse showed up within an hour of us getting her home. It's a good thing, we were clueless. He assured us that hospice would be there to guide us and help us with her care. He told us that a hospice nurse would be there in the morning to get us situated. He said a bed would be delivered that night. What still sticks in my mind from that visit was that he told us that we'd be OK. I looked at him and thought "are you fricken' delusional? No, we're not going to be OK. How in the world are we going to be OK?"The next day, supplies such as Depends, absorbent pads and adult wipes showed up. More supplies would show up during the week. Even the Ensure that she needed was delivered to the door. More and more things just seemed to appear through thin air. We had need of nothing. Hospice was there to guide us as her health deteriorated. When a new issue arose, our nurse would come up with something. We could call anytime and if we needed someone to come to the house, sometimes only to reassure us, at 3am, they came. They provided an aide to bathe her. They even had a chaplain come by to pray with her, to pray with us. The best part was the music therapist who came every other week. When he came, our whole family was there. Even her infant great grandson. The therapist played mostly old hymns. While she couldn't put a sentence together and her voice was so weak that we had a hard time hearing her, when the music started, it was like someone flipped her switch to on. She belted out those songs. That hour, every two weeks, I think is what saved us. Eight months later, she passed from her earthly home to her eternal home. It's been nearly 2 years. Our memories of that awful 8 months are fading and being replaced by the happy memories that we had formed with her through the years. Her son now volunteers with Habitat. The baby is growing and is now a "big boy" at 3. I've begun writing short stories. Yes, there is still a little hole in our hearts, there always will be; but. we're moving on. That's what she'd want us to do. And, like the hospice nurse promised us that first night, we really are all OK.

Everyone we have come in contact with at Hospice of North Alabama have each been absolutely…read morewonderful, caring, and loving people. Their care is exemplary. We just cannot say enough about these dedicated people and the help and care they so willingly give. We truly feel like they are part of our family! Erlene

Uncaring nurses, equipment was broken, and not responsive when needed. Hospice is not the same…read moreeverywhere....The worst is in Chattanooga, TN!

Did not explain things well. Did not tell us about everything that was available to my Mother. She…read morewas not comfortable the first 2-3 days at home on hospice and it took us threatening them with calling Medicare to get the help she needed. Within 3 hours she had a nurse 24 hours a day and getting 3 different subcutaneous injections to help her until she died

Negligence ~ On 12/1/25, I called mom's nurse, Heather Grisham, at about 9:30 am to ask if she…read morecould come as mom was in pain, was a grayish color, and appeared uncomfortable. Heather said she was on vacation but would come on 12/2 , her regular day to visit. She said mom was constipated so what I was seeing was mom probably trying to have a bowel movement. She said this call was a non-emergency and would call office to ask that on-call nurse be sent sometime after 4 pm. I was appalled and told her I would call office myself as I could not accept her trying to diagnose my mom on the phone without seeing her. Again she said the call was non-emergency as mom has been dealing with constipation. I told her I was trying to abide by their policy to call hospice first but insisted that my mom needed to be seen before 4 pm as what I was witnessing was more than constipation. She told me I could call the office but no one would be able to come before shift change later in the day. I called the office but Heather had already called to say that my request was a non-emergency. I called 4x and each time I was told that mom was suffering from constipation, this was a non-emergency & there were several nurses out. I told them to send someone with a fleet enema because if mom's distress & pain was due to constipation then I would see a difference once she was relieved. The 4th time I called, lady who answers phone said she would send someone at shift change so I demanded to speak with Clinical Manager, Ashley Alderman who repeated what she heard from mom's trusted nurse. I told Ashley that mom needed to be seen asap. It was now about 2:45 pm. Ashley said she would get someone to come in a few minutes. At about 3:05 pm Molly appeared at my door & said she was a nurse sent by Hearth with a fleet enema for mom. She inserted enema, asked if she should wait to help change mom's diaper & I said yes. She sat in a chair for about 15 minutes. She did not check mom's BP, oxygen levels nor any other vital signs. Mom had a BM, Molly helped to change her diaper & left. Mom had 3 more BMs. I changed her but she still appeared in distress and pain. I told her to hold on until Heather came in the morning as I did not think that calling back would result in favorable assistance for mom. Throughout the night mom was notably in distress and pain and no one from hospice called to follow up on Molly's visit. On 12/2/25 at about 10 am, Heather(nurse) and Riley, nurse tech came for their visit and to bathe mom. As Heather walked into the room & looked at mom, she immediately said that mom did not look good. I was so upset I walked out of the room. Within a few minutes, Heather called me in the room & told me to call the ambulance as mom's BP was 48. I said, "...now it's an emergency?" She responded that mom's BP was very low. I asked her to check it again and she said it had dropped to 40. I called the ambulance immediately. In the midst of fear & panic Heather shoved a form in my face & said I had to sign. I signed without asking questions & was later told it was a revocation form. Still was not sure what that was but priority was getting mom to ER. Upon arrival, I waited for labs & other intake stuff to be done. I was then informed that mom's kidneys had shut down, BP low & unstable, and she was sepsis. ER Dr said that she probably had a UTI. Mom was placed in ICU with little hope of survival as kidneys had shut down, brain was swelling, and BP kept dropping. Dr & nurse said she was in a difficult situation. While mom was in ICU, on 12/3, I received a call from Ashley Aldermann, Clinical Manager. She did not begin phone call with, "How is your mom?" She said Medical Director would not re-certify mom upon discharge because she did not meet medical need. Mom was being recertified every 2 months since 9/22 but now that she was fighting for her life she did not meet medical need? No apology, no willingness to right a wrong. They dismissed her because they knew they made a grave mistake. They must be held accountable for the pain & suffering my mom endured due to their negligence.

Wonderful staff that really cares for your loved ones. All of them are very professional but…read morecompassionate at the same time. Would give them 6 stars if possible. Highly recommend!

Just completed hospice care for my father who was in assisted living in Lumpkin County. The…read moreCaritas team was phenomenal in caring for him, answering the many questions of us the family, and reaching out to the family with education and heart care. All of the staff we encountered were professional, very caring, and had many years of medical experience from varied medical disciplines. They were amazingly accessible and encouraged us to call any time day or night when we had questions, and they moved very quickly to meet my father's needs as those needs changed. They cooridinated care with the assisted living which was very helpful. My father bounced back well under their care (with their staff generaly seeing him in person 5 days a week) and it alleviated a lot of care-giving by us the family. When a new medical event occurred for my father, they sprang into action to provide comfort care and prepare us for his final days and hours. Very thankful for all their care of us in the challenging season. It provided for his passing in the environment he wanted (not in a hospital) that far exceeded what we could have done on our own.

We've had very attentive caregivers for our mother. The nurse is very accessible and always willing…read moreto go above and beyond for mother. The CNA's are very professional when they come out and willing to do whatever we need. The office always follows up on my calls when we have questions concerning mother's care. When we need extra care, they are willing to provide excess care when it is needed.