I have been using several doctors at the Chang Eye Group. Dr Ngan is my ophthalmologist and is…read moreexcellent. I highly recommend her. Dr Schraeder is my optometrist who has helped me with my glasses and is my expert there for dry eye. Tae has been wonderful in helping make appointments and now does other administrative functions... super nice.

Made an appointment for my child. Was told that our insurance plan was accepted when making the…read moreappointment and confirmed with our Health Plan. After exam with doctor, met with another staff person to order contacts. Was told that the "retail" side doesn't accept our insurance, only the doctors do. Today I received a bill in the mail for my child's exam. Very disappointed and believe that this place is very deceptive in its business practices. I would not recommend them!

Amazing staff. Easy to get someone on the phone and they really care about handling whatever issues…read moreyou are having quickly and professionally. I wish more health care practices were managed like this one!

The staff is ALWAYS friendly and professional. They take their time with you. I'm very satisfied…read morewith the selection of glasses.

Dr. Anita M. Cichon, OD, and her staff are outstanding. The entire team is knowledgeable,…read morecourteous, prompt, and genuinely caring. The office is immaculate and extremely well run. My wife needed an emergency visit, and Dr. Cichon actually came in on her day off to take care of her -- truly unbelievable care. We are deeply grateful and give Dr. Cichon and her staff our highest recommendation.

Dr.Anita M. Cichon is excellent. When I explained my vision had changed she made the necessary…read moreadjustments and provided me with the the sample contacts to trial to insure they corrected my vision. Jill does an outstanding service in working the insurance coverage so I can maximize my contacts and eye glasses purchase. My wife and I highly recommend Eye Couture. You will enjoy the exam and service.

Friendly and professional staff, take most insurances, doctors are great, and frame selection is…read moregreat as well.

20 years and counting! Great prices and service! They are…read morevery busy. If you need eyewear soon, ask to be called if there is a cancellation. Even if you have to wait, it is worth it!!

I've been going here for years for my glasses and routine eye exams. I've noticed over the years…read morethat the quality of service has really gone down. My optometrist was great, very kind as always. Majority of staff were sitting around, laughing and chatting. That's fine when there is downtime and no customers to assist, but when it's me and five others in the store, it's really unprofessional. I used to get so much assistance in past years from great employees, but the current hires now just don't do that. Also, I say this as a general observation, but a few mothers had came in with their children and were very uncomfortable with a particular employee who usually works the front desk. One mother even asked if she could have a different associate assist her. I hope things improve.

worst visionworks that Ive delt with. Very unprofessional and rude staff. Cancelled my appointment…read morewithout making sure I knew it was cancelled.

Very happy with the eye care we receive at this office. Nice…read morestaff. Always helpful. Convenient location too.

I've been going here for 4 years, love this place! Everyone is always so kind to me, and Eileen is…read morealways especially nice. Great glasses selection too!

Everyone was so nice. Dr. Was very professional and answered any questions I had. I will definitely…read morego to bittel vision care again

4 phone calls later ( I was left on hold) Bittel Vision has not yet explained why my insurance was…read morenot billed and there is no record of communication but once when my insurance called, someone from the Bittel Vision ( staff member ) said they would contact me to discuss..... And refund.... My initial appointment was in September. I have receipts from July 2024 but my insurance was never contacted. I paid almost $300 out of pocket. Plus $40 this year for a visit and nothing. I would recommend seeking other options for eyewear and anything regarding testing and such. Also the " Business manager " that responded to my last review doesn't exist according to office staff

Incompetent staff unfortunately, two very patronizing older women. No thank you, to many other…read moreplaces to give you hard earned money to.

Love it here. Everyone is very nice and knowledgeable. They were great with my son. They have great…read morestyles. It may be a little bit pricey but well worth it. You get what you pay for! Highly recommend.

The doctor was incredibly rude. Didn't listen to any of my thoughts or opinions about what I wanted…read morefor my glasses, also made a rude comment about my profession not paying a lot of money. I took my prescription to another doctor, and they said it wasn't even close to what I really needed.

Great First Experience at Eyeglass World…read more This was my first time visiting Eyeglass World after years of going to the same place. My usual provider couldn't get me in for an eye exam until August, so I decided to try somewhere new--and I'm really glad I did. From start to finish, the team at Eyeglass World was great. The person who checked me in for my appointment was friendly and efficient, the doctor was professional and thorough, and the staff member who helped me with my glasses was kind and helpful without being pushy. I really appreciated that I could browse frames freely on my own without someone hovering over me. Pricing was very reasonable--I ended up getting two pairs of glasses, and the second pair was 40% off, which made a big difference. Overall, a smooth and affordable experience. The only hiccup I had was with my originally scheduled appointment--they wanted me to see a remote doctor from his home. While I work in technology and support innovation, there are just some things I prefer to do face-to-face, especially something as personal as an eye exam. I rescheduled for an in-person visit, and that worked out much better for me. Highly recommend giving them a try if you're looking for great service and solid value.