I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

Fantastic old school service. Hard to find honest and fair with excellent service but this place is…read moreit.

I recently had All Guard Audio and Electronics install LED foot wells in my new 2026 Toyota Sequoia…read moreTRD Off Road and I couldn't be happier with the results. Adam and Bob were professional, knowledgeable, and efficient. The LED foot wells look fantastic in my vehicle and really adds a cool, modern touch to the interior. The added lighting also makes it easier to see inside the vehicle at night and adds a nice ambiance to the interior. Thank you All Guard Audio for a job well done! Ed Scott.

The service was quick and he gave good suggestions about the product.The service was super quick…read moreand the guy was really helpful with product suggestions. He made it easy to pick what I needed without feeling pressured. The whole experience felt smooth and stress-free. Definitely appreciated the friendly and knowledgeable approach.

I was happy getting my car windows tinted here. He was professional and friendly. He took time…read moreexplaining my different options. I will definitely come back again.

Amazing! Had an issue with my sunroof leaking; they took care of it quickly and were very…read moreaccommodating. Highly recommend. Great service.

This glass company is the best I have ever used. Mike does quality work. He h replaced windshields…read moreon two of my cars and repaired a chip in the glass on my van. His attention to detail is perfect. Much more competitive than all the other companies out there.

Horrible soulless business model. Ive never recovered from my car they totaled out just like an…read moreprevious review of things getting added on to deem it a total loss. No communication do not trust this place

DO NOT take your car there! Communication with adjusters is horrible, they do not keep you updated…read moreon the progress of repairs or insurance approval/updates unless you call or go in person because they do not answer the phone. I had a horrible experience that resulted in my car getting totaled due to the adjuster asking me to go back in to mark additional scratches and then maxing out the allotted repair cost. never even received a call from them to apologize or follo-up. Never taking any car there again. My car was there for over 2 months that's how long it took them and no work was even done to it. I wish I would have never took my car there!

They did the job, thoroughly, quickly and professionally, definitely would use again.read more

While driving my recently purchased car on the expressway, a pebble hit my front windshield and put…read morea small hole which unfortunately two small cracks started forming. I knew it was going to keep spreading & wanted to get it repaired. I remember hearing the "Safelite repair, Safelite replace!" commercials so I went online and made a repair appointment for them to come to me on 1/6/26. You can also go to their shop but I didn't want the crack to continue to spread. You can also choose to have the windshield replaced if you're crack is more than 6 inches. When you go through the process, they set it up so you can pay for the appointment in advance - I chose the repair so I paid upfront but you can pay at the appointment. On the day of the appointment, I got an email letting me know who my tech would be which was Corey. He called me on the phone when he was near my residence. He pulled up in a Safelite van. Corey was a young guy. He got out of the car, looked at the windshield and then pulled out a dollar bill and put it against the crack to measure. He then said "I've got bad news, this crack is a little over 6 inches and Safelite won't repair it with a warranty, you need a full replacement". Nobody wants to hear that, not much empathy given. Then he shocked me what he said next. He said "Safelite won't repair but I do business on the side and I can do it for you but there won't be a warranty" Just by curiousity, I asked him how much does he charge and he told me "half of what you paid". I have a luxury vehicle, why would I ever do that? Plus, he is taking away business from the company he works for. I asked him what would be the cost for a full replacement. Then he had to get on the phone, to get an estimate. I had him send me an estimate of the replacement to my email. I wanted Corey AND his dollar bill used to measure to leave as soon as possible because after that, I didn't trust him. Shortly thereafter, I got a call from Robert, a customer associate at the Oak Lawn, IL location who quoted the replacement estimate. I made sure that I was going to get a refund for what I originally paid which I did. After that experience, I did not want to use Safelite, PERIOD! Why are you using a dollar bill to measure windshield damage? Safelite won't provide a tape measure or a basic ruler??? Unprofessional. PLEASE NOTE: when you get a repair, they use a grey resin to stop a crack from forming, I was told that the cracks would still show. They don't explain that to you on the website. Why would I pay for a repair where the cracks still show? That's GHETTO, count me out. Safelite may be a good business but Corey as a shyster representing them messed it up for me. I ended up giving my business to someone else.

Great Experience!! Excellent customer service! Knowledge and friendly staff. Replaced my…read moredamaged/cracked windshield in record time and at a Great price. Recommend this business over Safelite every time. I hope that I will not need a replacement windshield ever again, but if I do, it's Auto Glass Now for me.

My car was broken into and my passenger side window was completely shattered. No place could get me…read morein until a week from when I called. Auto Glass now got me in within the next day and fixed it within an hour (about 40 minutes). Definitely recommend!