Great service. Everything exactly as promised. Dude behind the counter was a rock star.read more

While driving my recently purchased car on the expressway, a pebble hit my front windshield and put…read morea small hole which unfortunately two small cracks started forming. I knew it was going to keep spreading & wanted to get it repaired. I remember hearing the "Safelite repair, Safelite replace!" commercials so I went online and made a repair appointment for them to come to me on 1/6/26. You can also go to their shop but I didn't want the crack to continue to spread. You can also choose to have the windshield replaced if you're crack is more than 6 inches. When you go through the process, they set it up so you can pay for the appointment in advance - I chose the repair so I paid upfront but you can pay at the appointment. On the day of the appointment, I got an email letting me know who my tech would be which was Corey. He called me on the phone when he was near my residence. He pulled up in a Safelite van. Corey was a young guy. He got out of the car, looked at the windshield and then pulled out a dollar bill and put it against the crack to measure. He then said "I've got bad news, this crack is a little over 6 inches and Safelite won't repair it with a warranty, you need a full replacement". Nobody wants to hear that, not much empathy given. Then he shocked me what he said next. He said "Safelite won't repair but I do business on the side and I can do it for you but there won't be a warranty" Just by curiousity, I asked him how much does he charge and he told me "half of what you paid". I have a luxury vehicle, why would I ever do that? Plus, he is taking away business from the company he works for. I asked him what would be the cost for a full replacement. Then he had to get on the phone, to get an estimate. I had him send me an estimate of the replacement to my email. I wanted Corey AND his dollar bill used to measure to leave as soon as possible because after that, I didn't trust him. Shortly thereafter, I got a call from Robert, a customer associate at the Oak Lawn, IL location who quoted the replacement estimate. I made sure that I was going to get a refund for what I originally paid which I did. After that experience, I did not want to use Safelite, PERIOD! Why are you using a dollar bill to measure windshield damage? Safelite won't provide a tape measure or a basic ruler??? Unprofessional. PLEASE NOTE: when you get a repair, they use a grey resin to stop a crack from forming, I was told that the cracks would still show. They don't explain that to you on the website. Why would I pay for a repair where the cracks still show? That's GHETTO, count me out. Safelite may be a good business but Corey as a shyster representing them messed it up for me. I ended up giving my business to someone else.

Very easy to communicate with and very quick to help with a broken car window. Very happy and would…read morereturn for any additional repairs.

Great experience. Very fast communication and scheduling. He was here in 3 days, replaced my entire…read morewindshield in about an hour. Couldn't have been easier, and very reasonably priced. Highly recommend.

So I broke my windshield on a cross-country move. Obviously the dealer quoted me a price that would…read morecause me to sell my first born child, so I took to yelp for some help. I put out a feeler for quotes at around 8pm yesterday, but everyone was closed. However, Elias from Ultimate Auto Glass got back to me immediately and asked questions about my windshield. Within 30 minutes, he had a quote for me and booked an appointment for early the next morning. Today, Elias showed up at my townhome with 2 windshields on the chance that my windshield had a heater element. Now that's service if I've ever seen it because my windshield did in fact have the heating element in place. He got to work immediately in the parking garage at my complex and in less than an hour, had the whole project completed. I'm not kidding when I say he deserves 10 stars if yelp would allow it because he is extremely professional, friendly, and a master of the craft. The final product looks amazing and the glass is top quality! Thank you so much for taking the project and completing it in less than a day! 10/10 would recommend this business to anybody needing a windshield!

Great service and great prices, I submitted my request and Ellias got back to me right away with an…read moreestimate in the same day he was able to come out all the way to where I work and do the job in no time. Everything turns out to be great. His job is perfect. He was able to work around my car with all my tools in it. I highly recommend him and will always support local small businesses.

Well I hate to have come to this point. I have been going to Gerber with my cars for the last few…read moreyears and they have been awesome! But... unfortunately I brought one of my vehicles in and they have yet to fix it. It had been almost two months and this shit hole establishment has done nothing. What a fucking joke this company is learn how to fix a fucking car you jerk offs. This isn't jiffy lube or maybe it is because all you have been doing is lubing me up and absolutely fucking me! Thanks Assholes!

I had my car repaired here after getting damaged from a tree through rain storm. It took them 3…read moreweeks to repair my vehicle and then the vehicle was only 80% repaired when I picked it up. They were still waiting on parts to come in for my car roof and had to replace a door piece that was remove(why it was removed, I don't know because the man job was to repair the windshield and rear view mirror) I had to come back in on another day to have this done after then being told that the door piece ordered might not fit so they would have to reorder the right one. I would probably give this review 4 or 5 stars but the communication was not good over the course of the initial 3 weeks. I had to call many of times to get updates.

I brought my first car there in the mid-late 80's. I have had 3 cars done there and about to go on…read more4th. Everytime I go in I have seen a picture of my 80 Grandprix on the bulletin board.. I hope its still there. I believe I was part of their first customers. They were great people and haz zero issues !

Quick turnaround. Very reliable. Great product. Highly recommend…read more This is the place I will tell friends and family.

I recently had All Guard Audio and Electronics install LED foot wells in my new 2026 Toyota Sequoia…read moreTRD Off Road and I couldn't be happier with the results. Adam and Bob were professional, knowledgeable, and efficient. The LED foot wells look fantastic in my vehicle and really adds a cool, modern touch to the interior. The added lighting also makes it easier to see inside the vehicle at night and adds a nice ambiance to the interior. Thank you All Guard Audio for a job well done! Ed Scott.

I took my 2012 Challenger R/T for Halos all around and am very happy with the work they did and the…read moreprice was better than most shop's around the Southwest Suburbs, Also the owner is very accommodating , Thank you and I would highly recommend All-Guard 11935 S Cicero Ave, in Alsip, IL.

Horrible soulless business model. Ive never recovered from my car they totaled out just like an…read moreprevious review of things getting added on to deem it a total loss. No communication do not trust this place

DO NOT take your car there! Communication with adjusters is horrible, they do not keep you updated…read moreon the progress of repairs or insurance approval/updates unless you call or go in person because they do not answer the phone. I had a horrible experience that resulted in my car getting totaled due to the adjuster asking me to go back in to mark additional scratches and then maxing out the allotted repair cost. never even received a call from them to apologize or follo-up. Never taking any car there again. My car was there for over 2 months that's how long it took them and no work was even done to it. I wish I would have never took my car there!

Fair prices, amazing work, great customer service! Service was as requested! Highly recommend very…read moreprofessional.

He did an awesome job on my car. Prices are reasonable and he's pretty fast too. He tinted my…read moremothers car as well, and she referred me to go him. If you are looking for good quality, affordable prices in a timely manner, look no further. Definitely recommend.

This man is great at his job plus he's prices are good as well…read more I think that if you need your windows tinted please give this young man a try you want be disappointed