Recently stopped here to grab something small to eat since I haven't been to an A&W establishment in such a long time. The kitchen itself when you walk in is really big and I wasn't sure if I was walking into a restaurant since the layout was a bit weird. I was greeted to Bella who was very nice and professional throughout my entire visit. She's a great example of what customer service should be. Stay up here is awesome friendly and knowledgeable. Solid menu featuring everyone's favorites when it comes to ice cream and various hot food like hot dogs Etc. The food I had was really good for what it was worth. Maybe it's a bit pricey but the restaurant itself is definitely outdated. The roof and the dining area need an upgrade. Restrooms aren't in the best shape either. It was great to come here for the Nostalgia! read more

I went here because I wanted some root beer and I haven't been here since I was a child. The service was decent the food was average as usual but I really enjoyed my root beer though. The food here is cheap. I got the cheeseburger combo for $9.00 so you can't beat that. If you are looking for a cheap and fast meal this is the place. read more

A&W Restaurant - Mushroom Onion Melt Combo - Burgers Near Me - Taylor, Michigan

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Stop here because I got my car in the shop and I was hungry. The service was good and the food was great

Food was very affordable fresh raised friendly server with super clean all American 60s style I really loved it the food is great very affordable for me and my so 22 dollars read more

A&W Restaurant - Grilled chicken sandwich great season fried cheese curds and sauce I'm excited to test - Burgers Near Me - Taylor, Michigan

We love the food and eat here at least twice a month, since we live over a hour away. We came today for dinner spend $60 , I can't believe that when you buy chicken tenders you have to pay for ur sauce we didn't even order extra sauce. Even at McDonald's they don't charge til you ask for extra and their meals aren't $13 and $10 and we ordered 2 meals and sauce for cheese curds . Thats crazy read more

Stopped in after not having a & w for a long time and cashier was great most of the food was ok but the hotdogs were way past there life span to be served and they served them any ways and they tasted as burnt as they looked read more

A&W Restaurant - Hot dog cooked way to long - Burgers Near Me - Taylor, Michigan

Service was horrible. Ordered food, got home and seen they a number 5 as a number 9. Go back to the restaurant to show them, the girl with AirPods says it was my fault. Took the wrong order from me and charged me for a new order. So I paid $36 for a foot long and some nuggets. Horrible, it wouldn't have been so bad if they just said sorry for the confusion, but to blame the customer. Horrible read more

Been there twice in the past couple weeks and the food was fantastic! Double Cheese burgers and fries are the best!

Took 14 min to get our food that tasted good. An up charge of $1.39 to exchange onion rings instead of fries was not explained at ordering. Not good if on short lunch break. read more

We don't usually come to this location for take out because it's kind of far from home and the food tends to get cold. However, that's exactly what we did since the one by our house has been closed. The food was good and the float was fantastic! The reason for taking away one star is that the burger bun was stale and dry. It made it a little hard to eat the burger. Luckily, there was a good amount of ketchup to offset the bun situation. The clunky onions added a level of difficulty to the consumption of this treat. They kept popping out to say hello to my fingers. I had to set down my burger and rearrange multiple times which is not what a hangry girl really wants. Lol. I cannot place blame for my uncooperative burger, I'm really just joking. I would come back here again if the one near home continues to be closed. read more

A&W Restaurant - Rootbeer float - Burgers Near Me - Taylor, Michigan

For many decades this my favorite A&W location with a large retro dining room. Was closed for about a year until they found a new owner, so Happy. Sad they discontinued the phones at each booth that connects to Counter for placing your orders. No outside drive up order boards or canopy to park under, they come to your car with tablet waitress take order. Just go inside and have a seat, waitress come to table or line up at counter inside. This place really busy around lunch time. Yeah we had a coupon sheet, they let you use all you want. Got 2 Bacon Cheeseburger only 6 bucks good deal. She had really delicious Chicken Tender combo with Fries n Rootbeer. We added a Xtra order Tenders n Deep Fried Mushrooms absolutely fantastic. The mind blowing instant Addiction Sriracha Cheese Curds perfect Spicy I kicked up with A&W Spicy Sauce WOWED. A must try best ever eaten Cheese Curds for the Win. I stretched a couple Curds and placed on Burgers for another OMG. So Happy got a location near my house to pickup more Spicy Cheese Curds. Yes support these local Ma n Pa owned franchise locations so we have them around another 100 year's. Note this location Telegraph n Northline in Taylor open 60 year's now a great place for a family visit. #awtaylor @awrootbeer #awrootbeer #srirachacheese #curds #chickentenders #rootbeer #downriverclassic #downriverfriendseat read more

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Hot dogs tasted like they were boiled and undercooked. Root beer not that spectacular. Cheese curds were good though.

The food was good but the restaurant was nasty. I asked for a manager to show how disgusting it was and he was so disrespectful he even insinuated me and my mom should be ok with it I think the other workers were saying his name was fattie. Never ever eating here again read more

The hot dogs are cold and hard, won't even fit the bun, very disappointed, the chilly cheese fry's are bomb though. read more

A&W Restaurant - Hot Dog - Burgers Near Me - Taylor, Michigan

Good food fast service is highly recommended staff were great and friendly nice atmosphere

Food is a hit or miss type of thing been a few times and French fries are never cooked cashiers are not to friendly they look like they hate their jobs read more

About half the employees wore masks. The lobby doesn't loan itself well to social distancing, and the outdoor ordering from the car was broken at the spot I pulled into. read more

I generally don't leave negative reviews when I don't like the food because folks are just trying to work to pay bills. But I'm pretty sure the hot dog I received was rancid. It had a black ring around the hot dog when looking at it after you take a bite. Not from being burnt. I love a burnt hot dog. And the taste was rough. Needless to say, after 2 bites I was done. Even the root beer didn't taste good. I can't help but wonder if the machine isn't cleaned. read more

I went there today and was disgusted by what they did.No ice in our pops.Waitress bumped my sons chair with her hips trying to make a date with two playas.We won't back! read more

I have gone to this A & W for 20 plus years. They just got new owners and "remodeled ". They new staff is rude and not welcoming. The food lacks in the quality it did before. You have to place your order at the counter, but they dont tell you that till you have sat there for ever. What was once my favorite place..is no more. Definitely wont be back. It's now like every other fast food place around. Sad. read more

Horrible! had a cashier STEAL $5 Addressed it to the manager He didn't even ask me what was going on he came out and started yelling. Just rude.. Manager and Cashier lied about the whole situation. Never got my money back. I left because clearly they needed more than I did! read more

The place is disgusting inside, I can't believe they can legally serve people with how bad the upkeep. Recently I waited outside for 20 minutes, watched ppl there after me get served. Moved to the location those people were, 10 more minutes and no service. I left read more

amazing food, and the workers were so helpful!! They asked us how are meal was after we finished and offered to throw our trash away.

This is the only A&W that I will go to. They have the best food and the best staff. The food is delicious. On Tuesdays they even has cony dogs for cheaper. The staff are the best ever. They are really kind. It feels like a family. read more

I've been going to this A&W for more than 40 years. The staff WAS always nice. Now it's under new management the old staff is all gone. I was there on 10.19 when I walked in there was a guy checking his bag then he turned to leave and said in a disgusted tone good luck. The people in line waiting for there order had been waiting for 15 min. They were waiting for the cheese curds. The cook was messing up big time. Well my order was two papa burgers for 6 bucks with the coupon. I got my order in a reasonable time but It had the wrong toppings. So I took it back to the counter and they made me new ones. After I checked I noticed they were single burgers. I went back to the counter and the counter person told the cook that they were singles the cook said that's a 3 dollar papa burger. I said WHAT, the ones you messed up were doubles. She didn't want to fix it so I walked out disgusted. I have used that coupon before and have always gotten a double burger. I miss the old owner. I always tipped the staff at this place but I read in another review that the staff can't keep it. Sounds like a bad place to work. read more

Been going here once aweek while working for a few months until today :(. There was hair in my fries and the women actually said "where" lol. Once she saw it she took them from me and NEVER apologized! I didn't know if i was getting new fries or money back so i just threw out my half eaten burger and went back to work. I understood some people don't have the job they want but i do believe people should be grateful for what job they have. Maybe she was overwhelmed or depressed but still just say im sorry and tell me what you'll do about it! read more

A&W is the corner stone of American Fast Food. I personally feel it has surpassed McD, BK and W's restaurants by a huge margin!! I've been coming here since I was a kid and I still feel the joy of having it brought out to my car!! Although I miss the roller skates! read more

New owner has ruined the restaurant. Used to be our go to place but no more. Fries were soggy, hamburger was not seasoned, root beer was luke warm and was not in a frosted glass, remodeling makes the restaurant look like a Rams Horn, have to order at counter instead of having a waitress take your order. My kids refuse to ever go back. read more

DO NOT WASTE YOUR TIME OR MONEY COMING TO THIS PLACE!!!! Whomever the new owner is has completely ruined what this place use to be. I use to come here at least once a week before it got "remodeled" by the way it still looks like same but they took out the phones to order inside. Before it ran smooth and every time the food was delicious. Now I can go on and on about how horrible everything is here!! Don't bother trying to order from your car because they won't answer. When you go in they will give you your drinks 30 minuets before your food is even ready. When your sitting there waiting for your food you see half of it just sitting there open, flys are everywhere and by the time the other half is done nothing is worth eating, just have to throw it all out. I seen a guy wait for a DRINK only a DRINK for 10 minuets. Like what the hell is wrong with these people? The workers joke about quitting because of the customers and closing the store early, when their the ones just sitting around not getting the orders fulfilled in a timely manner and correctly! I cannot believe my favorite place has went this far down hill, it's a shame. read more

Ok. Been bringing my family here for burgers and root beer floats at least once a month since the 90s.as some others have commented yes they are under new management.A entire new staff, not one familiar face. My daughter is one of the new staff members. Apparently they hire teenagers at 9.50 an hour to run cash register, car hop, wait on /clean tables ..only to tell them the little bit of tips the public is leaving belongs not to the employee but to the employer?the owner watches video and if anyone is caught pocketing cash tips..it's considered stealing?im floored!I wonder how much of my money I've left my servers for appreciating great service did the owner pocket?isn't that lieing and cheating the public?i feel cheated. I think if the owner treated new staff a little better ..not be so greedy ..they would not always be so short staffed.not everyone would want to quit in the 1st month. read more

5 star fast friendly service and hot fresh food the way A&W has always done it. I call it the old fashion A&W the way I remember them from my childhood read more

Cheap thin tasteless burgers. Expired shredded lettuce. Soggy tomatoes and fries that tasted like they had been in the fryer more than once. Wouldn't give this place another dime of my money. The service was abysmal as well. Asked for my total was rudely cut off, when I received my order it was wrong had to be remade twice. I realize everyone makes mistakes but this was ridiculous. Maybe I'm just use to more when paying 5$ for a burger. This place cost as much as Arby's and the quality is drastically subpar read more