I don't recommend KLM Pool Services, and here's why…read more It was frustrating just trying to schedule service. I had to call three separate times to get an appointment because no one returned my calls. There were also no-shows, and each time I had to be the one to follow up to find out what was going on. Even wasted two days off to be home for the appointments. Communication was very poor throughout the process. There were no proactive calls or messages to confirm appointments, let me know they were on the way, or even notify me if they were running late. Based on my experience, customer service and communication need significant improvement. Went with ole reliable Burketts!

Purchased a pool filter and pump last October. the installer left without an orientation on how to…read moreuse the system.The installer left without telling me he was finished and didn't leave the owners manual. when I spoke to the company, they told me that I could probably download the manual online. I am someone who learns by demonstration. I called them this past May to schedule someone to come give me a lesson on its use and care. I went through this 3 times. i made appointments and the technician would just not show up. when I called the company, they said they would contact the technician and call me back to reschedule. they never called back. I had to call and make another appointment. Again, he was a no show, no call. He never contacted me to explain why he didn't show up, I went through this three times. I Finally gave up and had to call another company to have someone come out. They certainly get an "F" for customer service!!

Amazing experience! I called Memo late afternoon on a Saturday after spending half hour with…read moreLeslie's main call center who couldn't even schedule me until I spoke with someone the following Monday or Tuesday just to schedule an appointment. Memo on the other hand came to my house 2 hours after I called that same day. Diagnosed the issue... 20 year old pump needed replacing... Memo ordered the part and installed it on Tuesday. Was up and running Tuesday night! Plumbed in the pump, replaced o rings and redid some of the electrical. Thorough, professional and simply awesome!

Installed a new water heater for my pool for over $5k. The…read moreheater broke after 14 months.. when I called him, he said that the problem was that my poolman didn't know what he was doing and the pool's ph balance was off causing damage to the coils. I hired an independent consultant who told me the ph was fine, and the installed heater was not the proper model for a salt water pool. He is also not a certified installer, so the warranty doesn't even apply.

I've used Gary with Kester & Sons for over a year now since I tore my bicep and was no longer able…read moreto clean my pool. Gary was always on time and professional, showed up when he was supposed to and sent me an email saying the pool had been serviced. Very professional.

Great customer service and very knowledgeable. We were getting ready to drain our pool because an…read more"unnamed" pool service told us we could no longer save it after they'd been "servicing" it for months. Called Kester and Sons and he came right over to meet with my husband. My husband learned more about our pool from this one meeting than he did in the past 3 months from the other company. The best part is that he offered this knowledge at not additional cost. He's now completely saved our pool without having to drain it and it only took a little over 1 week. They are fairly priced and truly care about their customers. I would definitely recommend.

This service has went down hill. Had to call and complain about the work and on the 3rd week in a…read morerow I was trying to tell him I no longer needed he's service and he hung up on me. John the owner has no professionalism. He farms out his work.

I have a regular pool guy and lately he has not been giving me the best of service diamond pool…read moreservice came next day and assuming because of the late request it was next day other wise they would of came same day they are fast and reply within minutes. Very respectful family owned business the quote was amazing and I highly recommend the services they provide. Thank you diamond pool service!

A HUGE thank you to Victor and his excellent team over at Prime Pool Service!! (This is a long…read morereview, but they certainly earned their five stars -- here's why!) We got our pool installed a few years ago. There is one caveat to our situation -- we live in a rural area and we are on a well. Being on a well has come with its own set of challenges like keeping the metal low, our waters reaction to chlorine etc. We thought we were in good hands with our original service provider, but we were NOT. They started to neglect our pool and skip important appointments. They had us buying and adding in chemicals ourselves. We expressed our concerns and showed them photos of the changes in the water. They did nothing!! Once he finally made his way out to the job site, the damage was done. Our old provider flat out refused to help fix the situation. He insisted the swamp was unavoidable because we have 'bad water'. He left us with the before picture you see in that photo. It was a DISASTER. We were left with a filthy pool and nowhere to turn. A friend had excellent things to say about Prime Pool Service and said we should give them a try. I called Victor and talked to him on the phone. Right away I could tell how invested he was in his jobs and caring for his customers. He made it a point to come out to us quickly. He got to work and set us up with a plan to get our pool back. He got the pool pumped and started cleaning it out and had it sparkling like new in no time. He even went the extra mile and did an additional treatment just to make sure that our pool had zero stains. Our pool truly looks like the first time we filled it and we could not be more grateful!! Just look at those photos! Since then, Victor has maintained the pool wonderfully. He is on top of everything, he checks in with us often. He's always monitoring our water and making sure to adjust where necessary. He truly cares about what he is doing and making sure that his clients can enjoy their investment. I HIGHLY recommend Prime Pool Service!!! They really are the best! Thank you To Victor and his whole team, including Tavonne, for rescuing us and continuing to provide excellent service! They get 10/5 stars from me!

We had an excellent experience with Prime Pool Service! Victor was professional, honest, humble,…read moreand genuinely one of the nicest people we've worked with. You can tell he truly enjoys what he does, and it shows in the quality of his work. He cleaned our swim spa thoroughly and made it look great. Since we're first time pool and spa owners, he also took the time to explain how to properly maintain it and shared some very helpful tips. We never felt rushed, and he was happy to answer all of our questions. It's rare to find someone this knowledgeable and trustworthy. He definitely earned a loyal customer. The great reviews are well deserved. Highly recommend Prime Pool Service!

I sent a request for an estimate late in the evening and received a call my mid-next day, and he…read moremade it out to me that same day at a time that was convenient for me. Amazing service and very knowledgeable. Corey was willing to educate me on my pool and what I TRULY needed to get my pool back on track. Weekly service is reasonably priced.

Cory is by far the best in the Biz , professional, courteous, and always on on time, and for the…read moreamount of foot traffic that we have at our Gym he always make sure that chemicals are always balanced, and Pool is always Clean. For the amount of work that he does. He is definitely the most affordable and add extra value for his Service. Just wanna take this moment to tell him if he reads this that I really appreciate everything that he's done for our Business.

I have trusted All Pure Pool Service with my rental property in Modesto for over 20 years, and they…read moreare hands-down the best in the business. Operations owner Rich King is incredibly professional, Honest, and vigilant. He consistently stays on top of both major repairs and general upkeep,which provides me with immense peace of mind as an owner who lives far away. The office staff, Liz and Lorraine are also wonderful to work with and are always professional and highly responsive. If you are looking for a reliable, honest, and long-term person for pool maintenance,I cannot recommend Rich and the team at All Pure Pool Service high enough. Thank you all for twenty years of excellent service. Best regards, Annie N.

Chris rocks!!! he should be paid more. He does a wonderful job every time and is so pleasant. I'm…read morevery serious.!! He's made a friend of our husky Kai.

Adam is by the best and fastest cleaning service I've had! In 6 years, this is the best my pool has…read morelooked. Adam is affordable, punctual, and detailed. I highly recommend his services!

I would definitely recommend Adam's Pool service. Adam is very knowledgeable when it came to many…read morequestions that I had regarding my pool/spa. He had recommendations on what to do with the issues I was having with my pool with my current pool servicing company that never told me how to fix my problems. Regarding Adam's knowledge and how helpful he was during our conversation which was so much better than my service with current pool service company that I was with the last 10 yrs that I ended up switching my pool service to Adam's pool service. He drained my pool and refilled and started me out with new water and chemicals to help remedy my mustard algae and calcium buildup issues. He has also been very helpful and responsive to my needs and questions and replacing my spa light that was burnt out.. Had my tiles cleaned up of calcium issues with another company since Adam dont provide that service but looking forward to many years of a nice clean looking pool with him as my pool maintance guy.