I don't recommend KLM Pool Services, and here's why…read more It was frustrating just trying to schedule service. I had to call three separate times to get an appointment because no one returned my calls. There were also no-shows, and each time I had to be the one to follow up to find out what was going on. Even wasted two days off to be home for the appointments. Communication was very poor throughout the process. There were no proactive calls or messages to confirm appointments, let me know they were on the way, or even notify me if they were running late. Based on my experience, customer service and communication need significant improvement. Went with ole reliable Burketts!

Purchased a pool filter and pump last October. the installer left without an orientation on how to…read moreuse the system.The installer left without telling me he was finished and didn't leave the owners manual. when I spoke to the company, they told me that I could probably download the manual online. I am someone who learns by demonstration. I called them this past May to schedule someone to come give me a lesson on its use and care. I went through this 3 times. i made appointments and the technician would just not show up. when I called the company, they said they would contact the technician and call me back to reschedule. they never called back. I had to call and make another appointment. Again, he was a no show, no call. He never contacted me to explain why he didn't show up, I went through this three times. I Finally gave up and had to call another company to have someone come out. They certainly get an "F" for customer service!!

This service has went down hill. Had to call and complain about the work and on the 3rd week in a…read morerow I was trying to tell him I no longer needed he's service and he hung up on me. John the owner has no professionalism. He farms out his work.

I have a regular pool guy and lately he has not been giving me the best of service diamond pool…read moreservice came next day and assuming because of the late request it was next day other wise they would of came same day they are fast and reply within minutes. Very respectful family owned business the quote was amazing and I highly recommend the services they provide. Thank you diamond pool service!

Pulling into Gordo's Pools, I was expecting a huge warehouse full of different above ground pools…read more Instead, it's a small store and John (the owner) has these catalogs and sample materials for you to pick from. He is very knowledgeable about above ground pools. Note that they only sell Doughboy products (there are a few brands.) John has spent a lot of time with us in choosing the pool, overseeing the shipping (there were some hiccups since it is the busy season,) helping us with some install issues (not his team.) If you are looking for an above ground pool and want something more permanent, Gordo's is the place to go. Thanks for all the help, John!

John at Gordo's Pool is amazing to work with! Very knowledgeable, took the time to help us get our…read more18x33 foot pool up & running. John is very personable & helpful. I highly recommend going to Gordo's for all your pool needs.

Amazing experience! I called Memo late afternoon on a Saturday after spending half hour with…read moreLeslie's main call center who couldn't even schedule me until I spoke with someone the following Monday or Tuesday just to schedule an appointment. Memo on the other hand came to my house 2 hours after I called that same day. Diagnosed the issue... 20 year old pump needed replacing... Memo ordered the part and installed it on Tuesday. Was up and running Tuesday night! Plumbed in the pump, replaced o rings and redid some of the electrical. Thorough, professional and simply awesome!

Thanks to Memo's Pool Service and Repair our pool has never looked better and we have live here…read moresince 2009. They are true professionals with over 30 years of experience. They fit us in to their busy schedule, came right over and got us back on track with the water chemistry, cleanliness, ans everything else, Do your pool a favor and check them out.

Fetter Pools did a great job on our pool. I need to lead off with thanking Sug & DJ for helping us…read morethrough this process. Sug is the main guy you're coordinating things with once the work begins. DJ, or Daniel is the guy who does your pool academy & chemicals, he shows you how your system functions, & how you're supposed to care for your pool. This process is long, and tedious. People out there are impatient. You need to expect 4-5 months from start, day 1 when they begin digging, to the day you jump in. Two items I would 100% recommend people to get are the wireless panel control, & pebble finish. You don't want to screw around with the panels, gears, etc. If you have wireless remote stuff you can set it, then be done with it. You want to make changes? Do it right from your phone. For the pebble finish, it's simple. You're probably looking at 2K about s to get it as an upgrade from plain boring white plaster, which you'll learn will get blotchy, & faded and look two toned from the sun, & chlorine/chemicals I'm guessing within 5 years. You're about to drop 60-80K, whats another 2K? Fetter pays attention to details, and uses quality materials. I'd recommend them over other companies who I guarantee you take shortcuts.

Back in 2008 we interviewed several pool builders and chose Ross Fetter!…read more He suggested options we wouldn't have thought of and love all of them. We were even (thankfully) lead away from an idea after it was explained it's impact on the pool. When all is said and done you want quality that will last, and we got what we paid for.

Aquos Pools built us the in-ground pool/spa combo of our dreams - we couldn't have made a better…read moredecision! Our family is super thrilled to enjoy a beautiful, long hot summer in this gorgeous oasis with us. The service is so friendly and communicative and everyone is super willing to help! The team helped us explore affordable options within our budget to accommodate all the very nice features included within our pool package. The total length of time from when construction began until we were given clearance to enter our sweet new pool and hot tub was ten weeks, which is expected for a combo such as this, I understand. Thank you, Aquos - you brought the resort experience straight to our backyard so we can make countless amazing memories for years to come, we can't thank you enough!!!

Aquos just finished our pool and we had a great experience with them…read more From the very beginning when the owner came out to check out our yard, we got an immediate sense of relief. Its a family business thats been around for a long time. And it turns out that many different family members were part of out pool building process. The workers were all super fast, professional, and highly skilled. They always cleaned up at the end of the day, and they took care of our property. I highly recommend these guys.

Cory is by far the best in the Biz , professional, courteous, and always on on time, and for the…read moreamount of foot traffic that we have at our Gym he always make sure that chemicals are always balanced, and Pool is always Clean. For the amount of work that he does. He is definitely the most affordable and add extra value for his Service. Just wanna take this moment to tell him if he reads this that I really appreciate everything that he's done for our Business.

Cory is awesome!!! We recently moved to a home with pool. Cory came over and taught my husband how…read moreto use the pool equipment and showed him how to properly test the water. He is very knowledgeable and we look forward to using him in the future. Reach out to him if you need your pool serviced, cleaned or pool training!! You won't be disappointed!

We had an excellent experience with Prime Pool Service! Victor was professional, honest, humble,…read moreand genuinely one of the nicest people we've worked with. You can tell he truly enjoys what he does, and it shows in the quality of his work. He cleaned our swim spa thoroughly and made it look great. Since we're first time pool and spa owners, he also took the time to explain how to properly maintain it and shared some very helpful tips. We never felt rushed, and he was happy to answer all of our questions. It's rare to find someone this knowledgeable and trustworthy. He definitely earned a loyal customer. The great reviews are well deserved. Highly recommend Prime Pool Service!

A HUGE thank you to Victor and his excellent team over at Prime Pool Service!! (This is a long…read morereview, but they certainly earned their five stars -- here's why!) We got our pool installed a few years ago. There is one caveat to our situation -- we live in a rural area and we are on a well. Being on a well has come with its own set of challenges like keeping the metal low, our waters reaction to chlorine etc. We thought we were in good hands with our original service provider, but we were NOT. They started to neglect our pool and skip important appointments. They had us buying and adding in chemicals ourselves. We expressed our concerns and showed them photos of the changes in the water. They did nothing!! Once he finally made his way out to the job site, the damage was done. Our old provider flat out refused to help fix the situation. He insisted the swamp was unavoidable because we have 'bad water'. He left us with the before picture you see in that photo. It was a DISASTER. We were left with a filthy pool and nowhere to turn. A friend had excellent things to say about Prime Pool Service and said we should give them a try. I called Victor and talked to him on the phone. Right away I could tell how invested he was in his jobs and caring for his customers. He made it a point to come out to us quickly. He got to work and set us up with a plan to get our pool back. He got the pool pumped and started cleaning it out and had it sparkling like new in no time. He even went the extra mile and did an additional treatment just to make sure that our pool had zero stains. Our pool truly looks like the first time we filled it and we could not be more grateful!! Just look at those photos! Since then, Victor has maintained the pool wonderfully. He is on top of everything, he checks in with us often. He's always monitoring our water and making sure to adjust where necessary. He truly cares about what he is doing and making sure that his clients can enjoy their investment. I HIGHLY recommend Prime Pool Service!!! They really are the best! Thank you To Victor and his whole team, including Tavonne, for rescuing us and continuing to provide excellent service! They get 10/5 stars from me!