The only place I take our vehicles for maintenance and servicing. Rick and his team are always friendly, respectful, and treat you like you want to treated. They do top notch work and stand behind their work. They are not overpriced, I have never had any work done that I was not pleased with the quality of work as well as the cost. I would recommend A&R to any and all. read more

Had them replace the lower control arms. Got it back with the shield plate not installed properly and a very loud creaking noise. They put the shield plate back on properly after I returned it but said there is nothing they can do about the lower control arms creaking. They tried to say they can replace them again and charge me for the service again. I asked them if they installed it at ride-level after doing research. Richard told me he has been doing it for 35 years and that he'll let me do the inspection myself if I want to. I said "thank you for your business" and took it elsewhere. Will not be returning and will not be talked to that way. read more

A&R Auto has been our go to mechanic since 2006. They have fair prices, and have never tried to tell me something needed fixing when it didn't need it. They have a warranty on their work which is a great peace of mind. read more

Family owned business. I've been three times with two different cars. They always take me in right away and service is fast, efficient and reasonably priced. read more

Absolutely do not go to these people. First off, they're very short with you on the phone even when you're nothing but polite either them. Secondly, I don't know what their problem is, but I've called multiple times about having my Chrysler 300 S towed in to be fixed and they promised a mechanic was on their way and that the mechanic will call to let me know when they're on the way. It's been two days abd nobody has showed up. No explanation, no call to notify me that they need some extra time and will call me tomorrow, no attempts to work out a schedule, I didn't even get a name or a price range for the tow! At this point, I'm convinced they are being purposely negligent for likely impure or ignorant reasons, so if the folks of A & R reads this, go ahead and take me off the list. Don't bother showing up. I will be leaving this review on other platforms and spreading this message via word of mouth to everyone I know in the area with car troubles. I did not deserve to be treated like this snd I'm tired of being mistreated for no reason. May you have the day and the business returns you deserve. read more

I came here to get brakes done on my M3. They don't do any engine work on cars like these, but he said he could do brakes for me. I initially went to fire stone, but they quoted me $2000 for just my brakes and rotors. I'm not a technician/mechanic but I worked in the automotive build for a while, so I'm not completely ignorant. That being said, I feel like you guys really took care of me and I was only here for about 2 1/2 hours in total so I'm definitely not mad. The treatment they gave me here will have me coming back again. read more

I stopped in without an appointment and asked for an oil change and vehicle inspection. I don't know if they can always do this, but they offered to do both and I was ready to go inside of 45 minutes. What a blessing. This will be my new go to shop. I was recommended by a friend who has had dealings with them and told me they treated him like family. read more

They are trustworthy mechanics id refer anyone to go here for car troubles . Richard and staff are great

Took my car in to get the lower control arms replaced due to a rattling noise and after getting it back it was still doing the same thing, which I figured may have been due to the rattling being caused by another part. However I went to another shop a few days later to get an alignment and mentioned the rattling noise to them as it seemed to be getting worse, when they had it on the lift they found that all the bolts on the sub frame were left loose to the point that they could spin them by hand. When I called to let the shop know they denied it and insinuated that the shop who I took it to may have loosened them which made no sense to me as that shop didn't even charge me anything extra to tighten the bolts back up and now most of the rattling is gone. You can see a picture of one of the bolts below. Needless to say I won't be going back again, although I will say that the staff was friendly up to the point of the phone call, they have fair prices and they got the car done on the same day. read more

A & R Auto Care - Towing Near Me - Kannapolis, North Carolina

Thank you Courtney Simmons sorry about the way you were treated by family. I know took my son for $1500.00 and wasn't fixed. Thank you for sharing your story. We can't even get ours to pass inspection. And he works and I'm disabled and he takes off to get me to Dr appointments. And we have only 1 vehicle. And I've got several diagnostic tests done. And they all says something different. And Autoville won't even help us.and he is still paying for the suv. However said that they would help if needed when purchasing the vehicle. Because again being disabled and transportation was a very important factor for purchasing the vehicle. read more

A & R Auto Care - Towing Near Me - Kannapolis, North Carolina

I went (on a recommendation from another car place, no less) to have my car looked at. He drove it, said the bearing was bad, not the hub, just the bearing. costs 350 to fix. I took it to another place for second opinion, no bad wheel bearing. At all. just invented it apparently. I already don't trust mechanics. Do not go here, if you do, have it looked by someone else too. I hate a liar and thief. That's not a way to build a business long term. read more

Do not use this towing service they will leave you on the side of the road for no reason their tow truck driver is a complete asshole I called this place and asked them if they would pick me up because my car started acting up on the side of the road I tried to use a driveway to make a U-turn and ended up getting stuck in a strangers driveway. I am a 5 foot 1 98 pound female I was all alone with another female this tow truck driver sped off without saying anything and left us standing in a strangers driveway didn't even offer us a ride or anything didn't say that he was leaving just got in the truck and rode away after I spent 30 minutes standing outside scared of what a stranger might do if they seen me in their yard read more

I called to make a complaint, and the manager hung up instantly. Don't come here very unprofessional!

I had my jeep there for two weeks, with nothing done. I inquired, I was told the mechanic that was going to work on it was involved in a motorcycle accident. Today, I received a bill for 240.00. I asked the shop what work was done, he stated he did not know. I would have given A&R a negative star if it was possible. read more

I have gone to A&R a few times now, most recently for an oil change. They did a basic 50,000 mile check, too, and told me all was well. Great job; quick in and out, Richard very pleasant and helpful. This place is always super-busy, and I've talked to people, who drive a pretty good distance just to get their cars worked on here. So, I'm confused. There are 3 positive reviews (like mine) that don't show up, just the one negative review gets posted. Reviews can help or harm a business, not that I can see they need to be busier, quite frankly. But fairness should count, and this is a good place to go for auto needs. Period. read more

Excellent repair service, Richard does all my vehicle maintenance and is quick, fair and professional. I can't think of any other shop that I would trust more than A&R. If A&R can't fix it they have a suitable network of shops that specialize in various fields and they will refer you to them. read more

We had our car towed there after they said they DO work on VW cars. They held it for 2 days "doing tests" and still didn't know what was wrong. We ended up having to pay them over $100 for absolutely nothing just to get the keys to the car. We had to be out of work for 2 days and lost a lot of money because of it. We decided to have it towed somewhere else bc other mechanics said they were just running up a bill and have heard that they keep cars for WEEKS! We had it towed somewhere else and they had it fixed that day. I would NEVER recommend this place to anyone! read more