It was way too much work to get in touch with the staff. When emailed, I would get a generic…read moreresponse and the app didn't work. They didn't dust. Handles were still dirty in kitchen. Toothpaste still on wall in kids room. For paying for deep clean-not impressed.

Awefull.. said the first two cleans would be "deep" cleans at $175 each yet dust bunnies and…read morematerial still on floors in kitchen and bathroom afterward. Said cleanings after that would be $150, but showed up in-announced, didn't clean because we terminated the service but still wanted $208.

The only bad thing I can say is that they're communication of when they will actually be at your…read morehome is pretty lackluster, so they leave you guessing, but the cleaners are amazing. Very efficient, thorough, extremely polite, and know exactly what they're doing. They got stains out of my bath tub that I haven't been able to get out in years.

This place is a disaster. I had a cleaning on Monday. 2 people showed up and neither of them could…read morespeak English, which wouldn't have been so bad, but they just nodded yes to me when I was explaining what I needed done. (Not knowing they couldn't speak English). The final straw for me was that one of them put my dish scraper in my brother's tooth brush holder??? I got an apology when I called, but they still took my money. Done with them!!!

I would caution anyone considering this company. The quality of the cleaning itself was only…read moreadequate and the company continually raised rates without explanation, which was frustrating given the already mediocre service. The most troubling issue, however, was that one of their cleaners stole an expensive watch from my dresser drawer. When I immediately brought this to the company's attention, they made a weak effort to investigate and did not offer to compensate me. Instead they dropped me from their service as if nothing had happened. Between the inconsistent cleaning, constant price increases, and lack of accountability in a serious situation, I cannot recommend this company to anyone. UPDATE: I did immediately file a police report, but the police declined to take further action. The fact remains: my watch went missing while TCA's employees were in my home, and the company took no real steps to resolve it. Their "investigation" was limited to asking the cleaners if they took it. In my view, this is not how a responsible company handles theft that occurs under their care.

Absolutely frustrated with this service. The last three cleanings were either done poorly or they…read moredid not show up at all with no call. Very badly managed. Was told I should "use the app". That's not the way to put the customer first. Don't use them if you need a dependable crew. When I did last get a cleaning they breezed through without doing the level of detail advertised. Such a disappointment. Beware of this group.

RUN AWAY!!! I should've read the reviews more carefully. My…read moreexperience seems to be the same as others. Upon moving into a new home, it was dirty and I want to move into a spotless home. They quoted me approx $600. By the time they left it was $900!!!. I do not live in a mansion. Apparently they have a 24 hour guarantee. By the time I moved in me and my stuff & started unpacking, it was a couple weeks. The amount of grime I found in places when I was unpacking was disgusting! The amount of cobwebs in all of the top of closets looked like cotton candy. How is that possible to miss? The photos say it all. They are no help when I voice my concerns so I am warning off any potential clients. DO NOT PATRONIZE!!!

STAY AWAY from The Cleaning Authority of Maplewood! Their cleaning people damaged our Thermador…read morestove top panel by denting it and dropping the burner covers on the front panel. The replacement part was over $350.00 and installation was an additional $500.00. The "supervisor" came to our home and took pictures of the damage and said she would speak with the owner Mr. Brix. It took a month for me to finally get to speak with him about the damage. He asked for more pictures which we sent. He then called the damage "minor" and said he would not pay for any of the damage AND he REFUSED to provide me with his insurance company information which I asked for so I could file a claim. I spoke with the Cleaning Authority Corporate offices and got the same response. I WOULD AVOID THIS BUSINESS AT ALL COST as I believe they totally are dishonest!!

Boehm Heating did an outstanding job installing my new Daikin furnace. The price was excellent, the…read moreservice was outstanding, and the installers were extremely competent, professional, and respectful throughout the entire process. From start to finish, everything was handled the right way. The entire Boehm family is the real deal. They are local, respected, honest, and incredibly competent. I would highly recommend Boehm Heating to anyone looking for quality HVAC work from people who truly know what they are doing and care about doing it right.

I go way back with this company. It started with the split type AC units in 4 rooms. No need to…read moreleave it on all day in the summer when you aren't home cause it cools a room quickly. They did a beautiful job of heating the bedroom floor. We had heating units installed in the basement also. The key here is maintaining the unit and getting it cleaned out the first sign of winter. Same with the AC. Around May there are great deals on new AC units with rebates. I love that this is a family business and that you can feel secure that it won't be going out of business. A great location on Selby and Snelling. However you'll see their trucks all over town.

Quality cleaning at affordable pricing. Arrived on time, worked fast but very thorough. We would…read morecertainly use them again and highly recommend others to do so.

Quality cleaning at affordable pricing. Arrived on time, worked fast but very thorough. We would…read morecertainly use them again and highly recommend others to do so.

Kelly graced me with her service after I flaked on her twice. Nobody should expect that kind of…read moregenerosity and I do not encourage flaking on anyone, however, she blessed me up with some positive energy and got me on an appointment immediately after I put my money where my mouth was. I hired her for a 3-hour residential clean and I hung out in the basement while she did her thing upstairs. I came up 3 hours later and the place was like new again! I hadn't deep-cleaned the house in 3 years but she got every corner of every room, she even dusted my bookshelves and kept all the books in order! THANK YOU KELLY

Kelly up charges & rips off every one of her customers - she is a very greedy person. She told…read more friends of mine she would clean their couches, she didn't but still charged them $90 on top of her normal rate. She was supposed to clean our floors, bathroom, & kitchen (my friend recommended her until the couch ordeal but we had already hired her). She proceeds to bring the world's oldest wretched vacuum cleaner and turns it on and there is quite literally a cloud of dust coming out of it. When she "mopped" our kitchen she only hit about 20% of the floor & then it smelled like urine (I can't imagine where that mop has been ). When we called her out She swore at my husband over text messages for multiple days on end. If you want a pee smelling kitchen Cozy's is your place! Sad to see a fellow POC business owner damage the community in an area we already struggle in. Do better.

LIke many others, it took forever for me to get a return call to even schedule the appointment…read more Actually, after numerous calls with no one answering the phone and me leaving at least 2 messages, I left a message of concern that my voucher was going to expire in 2 weeks and I'd yet to hear back from anyone or have anyone answer my calls. The next day, the owner's husband called me and told me I could request service on their new website. Great!! Right??? No, I went to the website which directed me to choose 3 dates and I would get an email confirming the date & time. I never received a confirmation. So, two weeks later, about a day before my voucher was going to expire, i sent an e-mail to the voucher company and cc'ed the owner. The next day, the owner contacted me. She was okay with scheduling service three wks after the expiration date (today), but didn't give me a time. So, i expected a confirmation phone call yesterday (typically the day before services to inform me of the time). I never heard from anyone. I called the owner first thing this morning and after leaving two messages finally received a phone call back telling me that "her crew" would be here sometime this morning. So, I took the day off and now it's 11:30 and they have just arrived. The first question they asked was, "What would you like done?" This concerned me because the website states "We provide an extensive list of standard cleaning services every time we are in your home". I didn't get the feeling that the question was asked as exhibiting a higher level of customer service so this was concerning as I wasn't sure they were going to do all the company promised. All in all, the ladies (Angela, Jackie, Tawanna) that came to the house were nice and did a very good job, but it shouldn't be this difficult to get service, so I won't be calling this company again. Also, it's important to know that 3 hours of house cleaning only equals one hour if there are 3 people. I suppose it makes sense but it was a surprising when the ladies told me they'd be here for 1 hour.

We were really unimpressed by our service today. They didn't mop the kitchen floor and didn't get…read morethe dining room floor clean, either. The bathroom fixtures still have soap scum on them. Granted, we got a deal through Living Social, but this still isn't a quality service.

Lily and Martha R did a move out clean at my condo. They did a wonderful job. In three hours they…read morescrubbed every surface in the two level condo. Fridge, stove, tub, windows, and even the radiators were sparkling. I received two calls while they were on the property just to communicate and update me. I was very impressed and everyone I worked with was friendly. Would use again in a second.

overpriced and not thorough. support a local business instead! there was cobweb left stuff on the…read morefloor not vacuumed well not happy with it