We could not be more excited to leave positive feedback for Done Right Landscapes. Adam Callison…read moreand his team are top shelf in both attitude and performance. In a day and age when everyone rushes to leave a bad review, I wanted to leave my honest feedback. Especially considering how rarely I leave reviews. Nonetheless, due to their outstanding service I am compelled to spend a little bit of time saying thank you and recommending them without hesitation.
1st Contact:
When we called Done Right in late December to discuss doing this project they came out quickly to look at the backyard and listen to what we were attempting to have accomplished. We also called two other companies. One never called back and the other quoted this project much higher. Yes, WAY higher for the same scope of work. In other words, APPLES TO APPLES.
Proposal:
The quoted proposal was for exactly what we asked. In addition, Adam put up with our many phone calls, questions and switching ideas a few times only to end up back where we started. He was great at listening, suggesting and reminding us of budget, etc.
Pre-Work (Preparation):
To no one's fault weather was awful and did set back the initial startup date back, but Done Right did a great job communicating the delay and keeping us updated. Prior to our startup, we did require approval from our HOA and Done Right Assisted us in getting them what they needed. In addition, during our obtaining required city permits, it was discovered part of our retaining wall project was going to be partially in the utility easement. Not wanting to lose yard space, the Done Right Landscapes team helped navigate a written rental contract from the city for $20 to have the right to put the structure in the easement. This is a big deal for resell, etc. This was all notarized and coordinated by both parties thanks to the Done Right team.
The Work:
It was a daily joy to watch the Done Right Landscapes team take over our backyard and cul-de-sac. We had concerns about upsetting the neighbors with the mess, dirt, etc. Their team cleaned up the street daily and kept the mess manageable. We received many compliments from our neighbors about how professional the crew appeared and how much they cleaned up. All our neighbors were quite impressed and pleased with our choice in Done Right Landscapes.
There were so many days where it rained and I was sure there was no way they would be working. NOPE! They were right out there plugging away in the elements. It was truly impressive. Our crew was led by Jerry Ruiz (The Interpreter and Bad Ass). Jerry greeted us daily, kept us updated, and led the crew. Any time we had a concern or a change, he and his crew never gave long looks or ever had any sign of a temper. Instead, the always said no problem and made the entire process an absolute joy. I have joked with Adam Callison that if I ever started a landscape company (which I never would) I would steal Jerry. HE WAS THAT IMPRESSIVE AND GREAT.
At times when the project felt like it was falling behind due to weather, etc. The team would show up with all hands-on deck and get back on schedule. One day we had 2 bobcats and a Mini X all slaying away on our project. In total over 40 truckloads of topsoil were removed from our backyard, 8 tree stumps, and somehow it all came together and the results have the neighbors in awe.
Upgrades:
We did have a few upgrades mid project like, adding hardscape lighting to the wall (best decision ever), irrigation system upgrade (don't want to water all those new plants), and changes to the actual landscape design and landscaping plants and/or rocks. All of this seamlessly took place quickly without crazy headaches or unneeded tension.
Final Thoughts:
My wife and I cannot recommend Done Right Landscapes enough. We are missing not having their team around working (but we won't miss the extra expense, ha.) We cannot wait to use them to landscape our front yard and all future projects and year to year maintenance. So many people say landscaping is a waste of money or you never get it all back. We argue they are crazy. We get to enjoy a yard like no others, we can feel the love put into it and it becomes a sanctuary that is the envy of everyone in the subdivision. If it ever came time to sell our house it would no doubt bring a little more and sell much faster. Done Right Landscapes took curb appeal to our backyard!