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    A And M Glendale Florist

    4.1 (37 reviews)
    Closed 9:00 am - 6:00 pm
    Updated over 3 months ago

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    Services - A And M Glendale Florist

    Floral design and installation

    A And M Glendale Florist Photos

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    Reviews With Photos

    romantic bridesmaid bouquet
    Jenny C.

    What? How can the new location not have a review yet?! Brian and Kelly had been such a pleasure to work with. Weddings can be stressful to plan but Distinctive Floral Designs gave us one less stressor. Making an appointment is easy and they are very responsive with emails (which is my preferred method of communication due to the nature of my job). I had wanted "romantic" and "blush pink vintage" with the flowers and that is what I got. I am a super indecisive person and Kelly had been nothing but patient. She really helped to develop my vision into a reality by giving suggestions and her opinions when needed. Plus they did an awesome job decorating our wedding cake to exactly the way I had wanted it. Everything from the bouquets, boutonnieres, and table centerpieces were delivered to their designated locations on time (phew!). Their prices are very reasonable in my opinion and in fact, was below my budget. The only thing is that when I received my bridal bouquet, quite a few of the dark pink flowers were smushed, perhaps due to transport? Perhaps those flowers are more delicate and the bouquet is too full? I have no idea but I'm sure no one noticed it except myself. Either way, I am very happy with their services and would recommend all around. Thanks Brian and Kelly!

    Shriveled roses and below, something that never opened-shriveled

    My husband bought a Mother's Day bouquet. It arrived with shriveled flowers, wilted and damaged flowers. Will never use them again - top dollar for a bouquet that looked like it was already a few days old. Photo is from when we opened the packaging just after delivery

    I recently ordered flowers to be delivered to my sister home for her birthday. It was a surprise! My sister was not home at the time of the delivery, so the owner came for the 2nd time but still no one was home. He then came for the 3rd time and she was finally home! Thank you Glendale Florist for making sure the flowers were delivered to my sister and was not left outside. Beautiful flowers!

    Fall bouquet

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    11 years ago

    First time there and I will come back again. Got a beautiful Spring bouquet. Friendly service and reasonably priced.

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    Ask the Community - A And M Glendale Florist

    Review Highlights - A And M Glendale Florist

    Brian went above and beyond to create a flower arrangement that matched the theme of the sweet sixteen.

    Mentioned in 5 reviews

    Read more highlights

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    $$

    Maspeth

    They were so helpful, and totally willing to work with us,…read moreand to keep tweaking the centerpieces to be exactly what we wanted. We got so many compliments all party long. The staff was helpful, efficient and a pleasure to work with. I would definitely use them again and would highly recommend them.

    I ordered a dozen long stem pink roses for my mother for Mother's Day because she specifically…read moreloves pink roses. The arrangement shown on the website was a beautiful bouquet of vibrant pink roses arranged elegantly in a tall vase with full presentation and volume. I expected to receive exactly what was advertised in both quality, color, and arrangement. Instead, what my mother received looked completely different. The roses delivered were peach-colored, not pink, and the arrangement did not look like the picture shown on the website at all. Peach is not pink, and this was not a slight shade variation, it was an entirely different color. The flowers did not resemble the advertised product I ordered. I accidentally selected the following week for delivery instead of Mother's Day weekend, but I caught the mistake the very same day and immediately called the store. I explained the error and clearly stated that if they could not accommodate a Mother's Day delivery, they could simply cancel the order. I was told it was absolutely no problem and that they could accommodate it, so there was no issue with timing. The real issue came when I called to ask why peach roses were sent instead of the pink roses I specifically ordered. The man who answered said he was the owner, and instead of professionally addressing the concern, his first comment was a snarky remark asking if I was the one who "ordered last minute." This was unnecessary and inaccurate since I had corrected the delivery date the same day I placed the order and was assured it would not be a problem. He then told me he chose the "pink shade" he thought was best to send. Peach roses are not pink roses, and I did not ask for him to make that decision for me. Rather than acknowledging the mistake, apologizing, or offering a proper resolution, he became rude and dismissive. He asked if the problem was that my mother didn't like them or if I didn't like them, completely missing the point. He then states if she doesn't like it we can go and pick the flowers up and this is after they had already been delivered, which is both impractical and disrespectful. I also explained that I had previously worked with someone else at the store who kindly sent me photos of the pink rose options they had in stock so I could confirm the exact shade before delivery. Instead of appreciating that effort, he responded by saying she "went above and beyond" and that they are not supposed to do that. Sending two quick photos when a customer is ordering from out of state is not extraordinary customer service, it is basic professionalism. If a florist cannot provide the exact color or arrangement being advertised, the professional thing to do is call the customer and allow them to decide how they would like to proceed. You do not make substitutions income without approval especially when I spoke to someone at their store regarding the pink shade and then argue when the customer questions it. What is the point of showing customers pictures of specific arrangements on your website if you are just going to send whatever you want? If you cannot provide what is being advertised, you should communicate that first instead of deciding for the customer. This entire experience was disappointing, unprofessional, and disrespectful. I paid for pink roses and received peach-colored roses that looked nothing like what I ordered. The owner's rude attitude and refusal to acknowledge the mistake made the situation even worse. I would not recommend this florist based on both the product quality and the unacceptable customer service.

    A And M Glendale Florist - florists - Updated May 2026

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