the service contract is $150 to start and then $75 per quarter after that. And if there is a…read moreproblem between treatments, they come back to remediate it at no charge. But that is not how it works. If they come out to remediate a problem, they charge you and then skip the next treatment. I asked then about this and I am not kidding they responded with "Go ahead and cancel, I don't give a f**k". Unbelievable. Stay clear of these folks.

Extremely disappointed in this company. I was originally very happy with them until I moved. Called…read moreand gave all of my information for the move so I could get the pest control started at my new residence. Once they gave me the price I said I'd have to call back as it was a little higher than I was expecting and I had just moved. Came home that week or the next and they had already sprayed the outside of my home and were wanting to come in. I had said that I didn't sign up and wasn't prepared for them. I tried calling the office to get this taken care of but they were already closed. Now, they've sent me a bill for $150 and are trying to schedule for their next visit. They've threatened to turn me into collections over this and from other reviews, it seems this is a common occurrence with their company. I would stay far away from this company as it's just bad business.

Jerry has been providing a quarterly service for almost a year. I've never waited more than a day…read moreor two for service. And never more than an hour or so for communication. He is always very friendly and even takes the time to educate me on additional things I can do. I love the personal touch you get from a smaller local company. I called him this week and he answered immediately with "Hello Melissa". You don't get that kind of response from the big guys! As long as I have property in IL I will be a customer of Midwest Pest Control!

I am very disappointed in your service. My mom who is handicap and disabled had a bed bug issue so…read moreshe contacted the department of aging because she couldn't afford to pay for treatment herself. Well the paid Orkin to treat her home. At first everything seemed to be working they came every week then every 2 weeks and then they started coming once a month this lasted like 4 months. And suddenly in May they stopped coming. Didn't answer calls. The bed bugs came back full infestation. Mom called recently and wa told they would call her back and guess what? Not a peep.. yesterday we had to throw furniture out that "supposedly " treated... as many bed bugs as we found it was definitely not. Not dead bug live ones. My handicap mom is severely allergic and she can't even sleep in her bed. Your motto is 100% guaranteed and it's not.

The guys from Bartonville, Illinois were great. They were very professional, knowledgeable and…read moreexplained everything. Brad and Nick were very friendly and helpful. Two other guys were here too, but I don't remember their names. I have used Orkin for many years and I always received great service. Thank you for your service.

Unprofessional, rude individual running the whole "operation" out of a truck in a parking lot…read more Definitely your guy for getting rid of bugs with chemicals, though. Looks like he's been around that stuff a while.

Great guy and great work! Problem solved, we use him twice a year, he comes 50 minutes and does our…read morehouse no bugs,snakes mice.

Worked for this company and got let go because I wanted my full training time. Doug didn't like…read morethat I asked for that and fired. He lied and said the guys training me said I wasn't progressing which is a lie. My training person said I was doing a good job everyday we worked together. The techs do good work but the company is family owned and they treated me like an outsider. Maybe because I'm not white and they are very unethical and lie.

I signed up for the quarterly service and am very happy so far with the results. Todd did a very…read morethorough preventative spray down of the interior (including basement and attic) and exterior of my home. He checked for signs of ants, spiders, mice, and other bugs. He showed me a few potential trouble areas and suggestions on how to remedy them. I feel secure knowing that Todd and American Pest Control will take care of anything that may come up in the future. I recommend them

They are reasonable in cost and personal are both friendly and profitable the traps will below grassread more

While my parents were on vacation, I was checking their house. I noticed some ants in the dining…read moreroom by the sliding glass door. I called Liberty. They were out the next day spraying inside and out to take care of the problem. I was very impressed with their service and response time. I would definitely recommend them to others.

Amazing! My new go to for pest control for my Airbnb. Fairly priced, tremendously thorough and just…read morenice overall.

We requested Kendrick to come out for a one time. Awesome service spoke to Joline to set it up very…read morefriendly, helpful and knowledgeable. Rick came out to service the house very friendly, knowledgeable and courteous. All around Kendrick is the place to go. Will definitely recommend to others and would have come out again if service is needed. It's like talking to family that wants to make sure you are taken care of. Great place!

Bad Bugs are tougher the pest control used. Now my pets are infected. Must find someone else.read more

Don't go with this company. They charge for service non-rendered. I cancelled their services in…read moreDecember 2024. They stopped charging my credit card. In February 2025, I received a bill for 2 months of services. This company should be forced to go out of business for being despicable practices. I submitted a complaint to the BBB. Don't go with this company, they are crooks!!

I don't have a contract with this company. I was told told they wanted to service my home. I did…read morenot agree to service. I don't know if they did any service. Nevertheless, I was billed $300. If I hear from thme again, I'll be contacting the State's Attorney office of Illinois.

Would give -5 stars if I could. Bought a home. 8 months later I received a bill for 300 dollars…read morefrom them unwarranted. Called them to ask what the bill was about and they informed me that the previous owner had their service and to continue it in my name that I needed to pay that bill. (Buying your own stations and baits cost less than half of what they charge btw) I informed them that I would not be using their service. They then called me and said that they would be coming by to remove the stations. I informed them that I work on the road and that I did not want anyone on my property un supervised. Surprise, they sent someone anyway and didn't call beforehand. I look out my windows and see the truck outside and before I can get dressed and go outside the tech and the truck is gone. And my garage door is broken!!! One of their bait stations was less than 2 ft from my garage!!! The tech tried to break into my garage!!!! So let's recap. The only people that know that I work out of town show up at my house unannounced, walk around my property. Magically the same day when I wake up I see that someone tried to break into my garage. The tech didn't call me until after he left. He must've saw me in the window or something.