Orkin did a big job for me in 2023. I had bats and Orkin came and fixed the problem by replacing…read moreand treated my attic new insulation, a bat box , sealing the fascia and adding gutter guards. This week I noticed birds flying into my gutters. When I called to get support, I received superior customer service. Claudy came out and made a small adjustment to the gutter guard in question. He made it seem effortless and didn't ask for payment. Claudy was professional, knowledgeable and quick to finish the job. Thanks, Orkin

I've had nothing but the run around since the service started on January 2nd last year they have…read moreused their motto on me too many times too many different techs and not one got it right!!!!!!I am a vets widow and live alone they say to fix the outside of the house so they can't come into the house!!! Yet I still have mice they sprayed laid down traps said they couldn't and wouldn't come in from outside anymore cuz it's already cold well they are wrong and for 6700 dollars I expect to be mouse free for one damn winter!! I constantly asked for the branch manager many times I gave my disappointment about them in many calls to them!!! They take your money but the job was never done right!! As I watch these baby mice run right in front of me I get so disgusted with Irkins bad business policies and horrible job and horrible communication with the customer they say we keep them from coming inside that's bull!!!!!!! They had to have come from the outside again because they were gone for a whole two weeks and now they are back!!!! I demand the branch manager calls me Dawn Smith in Fillmore street and does his job or gives back every single penny because they are a fraud why should I pay all that money and their so called motto be nothing but a farce!!! Where's the owner to this place?????Doesnt he care anymore about his customers?????I demand they finish their job and do it right!!!! I am so upset that they take your money say things to your face to make you feel all warm and cozy and then bam wam motto gone down!!!'New mice have come into the house !!!!' Call me fast!!'Word of mouth goes a long way you guys!!!! So call Dawn Smith right away !!And put the pride back into your motto!!!!!

We requested Kendrick to come out for a one time. Awesome service spoke to Joline to set it up very…read morefriendly, helpful and knowledgeable. Rick came out to service the house very friendly, knowledgeable and courteous. All around Kendrick is the place to go. Will definitely recommend to others and would have come out again if service is needed. It's like talking to family that wants to make sure you are taken care of. Great place!

Was charged $500 by Quickkill for a one time application of spray for hornets. Within a month the…read morehornets were back so I called Orkin who gave me a quote of $350. Kendrick quoted me $99 and after he sprayed he dropped it to $50. Who does that? I will only use and recommend Kendrick moving forward. Reliable, honest, friendly.

Very courteous and professional. Also works around my schedule when necessary. I highly recommend…read morethis company.

Excellent service! Very considerate and insightful. Annual plan pricing is very reasonable. Worked…read morewith my schedule versus having to wait for a specific window like others.

If I could give zero stars, I would from the beginning all seemed good , was told to act fast cause…read moreit would only get worse So I had to rush to get $1400 and they called every day wanting to schedule and if I was ready to pay but once they got their money you could forget about receiving any call back they are always "sooo busy" then the technician Matt did our home and it seemed quite fast the time he spent there and they were suppose to come back 2 weeks for another treatment as an assurance they got everything but I told the inspector Dan that we were seeing more than before and he said to make sure I tell Matt to hit it hard again which I did and walked him through the house "again" this time he wasn't even here 15 minutes and you could barely notice any signs that he was so we still has the problem so they had to come yet again and I had cameras all over this time but Matt seemed like he was irritated that the job wasn't over and even suggested that we might be bringing the "bugs" back in, and I once again walked him through the whole home, showing him all the critical areas, and he assured he would attack them all and once again, he was barely here, and upon watching the video footage he barely sprayed and did not go I. The basement at all which I emphasized and also made a personal call to his wife and left our home unlocked , so obviously we still had the issue going on so I then after a week trying to get a hold of somebody requested somebody else come to this house and we got Dustin I described to him he apologized for the previous treatment we've had and we stayed outside the home this time and recorded and he did an awesome job and after inspecting when he left, it was day and night the treatment from Matt to Dustin ridiculous so we still had a little bit left and then they sent out another guy who is new Dakota and he also did an awesome job for somebody who was there for only six months which is how it should've been done the first two times. Matt caused our family and our home to be turned upside down for over three months and then to make us think it was because of us. we shouldn't have to pay for anything. It's ridiculous. I would never recommend them and if you do use them make sure you use video recording in your home because we were told everything were sprayed that I had showed him and it wasn't.

Promised chemical and poison free treatment for mice along with a determination of the origination…read moreof the problem. (We have pets, so chemical free is important. ) Technician arrived and asked where we had seen a problem and I identified 5 areas. He did NO inspection. He set out 6 containers of poison and told me the paperwork he left me would tell me what chemicals were used. There is no indication in the paperwork what he used. Will cancel within the three days prescribed by law and find someone else true to their word who will inspect for evidence of entry points. The technician and phone rep were both very nice and polite, but the phone rep lied about their services and products. Their politeness is why I give two stars instead of one.

I am very disappointed in your service. My mom who is handicap and disabled had a bed bug issue so…read moreshe contacted the department of aging because she couldn't afford to pay for treatment herself. Well the paid Orkin to treat her home. At first everything seemed to be working they came every week then every 2 weeks and then they started coming once a month this lasted like 4 months. And suddenly in May they stopped coming. Didn't answer calls. The bed bugs came back full infestation. Mom called recently and wa told they would call her back and guess what? Not a peep.. yesterday we had to throw furniture out that "supposedly " treated... as many bed bugs as we found it was definitely not. Not dead bug live ones. My handicap mom is severely allergic and she can't even sleep in her bed. Your motto is 100% guaranteed and it's not.

The guys from Bartonville, Illinois were great. They were very professional, knowledgeable and…read moreexplained everything. Brad and Nick were very friendly and helpful. Two other guys were here too, but I don't remember their names. I have used Orkin for many years and I always received great service. Thank you for your service.

I had babes termite and pest control come to my house they sent a young man named Mario he was very…read moreprofessional he did an excellent job he explained to me what he was going to do and what to expect I would definitely recommend babes to anybody and everybody thank you babes

have used Babe's since May 2013 - very thorough, knowledgeable, explains process and chemicals used…read more- had a problem with wasps and they came out the next day - wasps were relentless but Babe kept at it until every wasp and nest were gone

9-9-25 UPDATE:…read more Taylor's were out the next day and took care of everything in a professional way! They didn't let us down!

Highly recommended, highly knowledgeable staff. Easy to communicate. Great local business!read more

Charlie has been great since first contact. He has been responsive, understood my needs and…read moreconcerns, and even checked back in a couple weeks after the first treatment to ensure that there were no more ants. Their regular products are pet safe, and when he applied the mosquito treatment he remember I had a dog and warned me not to let him out for at least an hour after that treatment. He also follows up a treatment with a text, reviewing again what's been done. Highly recommend this team!

Great service so far; clear communication, easy to work with. They clearly have a passion for…read moreextermination!