Update: I had the opportunity to speak to the owner Dan and he was fantastic. Dan addressed our…read moreissues and that this is not the level of service they strive to provide. He went above and beyond to resolve the issues and make everything right. Happily going from a one star review to five stars and we will use them again. Thank you, Dan! We've had Leonardi out for two appliance repairs in the last four months, and we won't be using them again. The first visit was for a dishwasher that had stopped getting the dishes clean. After a $300+ repair, it leaked the very next time we used it, causing over $2,000 in damage. That repair should never have been done, and the technician should have advised us to replace the unit. We gave them the benefit of the doubt that he did what he thought was best and called them back for a dryer issue. This technician said nothing was wrong, yet the problem has continued. Fool me once, shame on you. Fool me twice, shame on me. There won't be a third time.

What a great experience! Dan, the owner, came to our house to fix our refrigerator. Not only did…read morewe receive an extremely fair price, he explained every step of the process and couldn't have been nicer. The refrigerator works as good as ever.

Tyler was great! He answered my call at 3P on a Saturday when many appliance shops are closed. I…read moretold him my problem (water leaking from the back of my fridge) and he immediately described all of the possible causes, and quoted me a labor cost over the phone. He arrived an hour later as promised and after taking a back panel off of the fridge he was able to spot the problem in less than a couple minutes... it was exactly what he had told me the most likely problem was, an invisible pin hole leak in a water feed tube. He went to Home Depot to get a replacement hose... of course the OEM hose had proprietary nubs on each end of the hose so he bought a generic hose and retrofitted the proprietary ends onto the generic hose ends. No need to order an OEM hose and put up with a water leak until it arrives. That solved the immediate problem, and in testing to make sure there were no new leaks from the replaced hose, he saw that the water filter housing was also starting to leak into an evaporator pan. He helped me order the correct part and now we are waiting for it to ship. I've had good luck with all the appliance repair people I have used, but Tyler really goes the extra mile for customer satisfaction and is very appreciative of my business. When I need service in the future he is the first I will call.

I would give zero stars, so I guess I have to select one star for Yelp…read more Confirmed the appointment slot the day before with Tyler, for Friday's appointment between 9 and 9:15am. No call. No text. No show that Friday. Waited one hour hoping to hear from him. Nothing. When 10am came, I texted and said that I was canceling the appointment and I will be going with a different professional to service my oven. So don't waste your time and find someone else!

I don't know what more I could ask for in a service situation…read more I submitted a Yelp request for service on my Maytag dryer that wasn't heating up so 6 service professionals respond, but SMA was able to do same day service and work with my schedule. The technician arrived on time, looked at my issue and repaired the dryer with parts he had with him. The price was comparable to other service quotes , without an upcharge for same day service. Does it get any better than this? I will be using SMA for any future service needs.

We would not hesitate to recommend Super Master Appliances! Anvar is very professional and…read moreknowledgeable. He had a fast response to our call for our Bosch dishwasher, provided us with diagnostics and then a detailed estimate with two different scenarios. I was pleasantly surprised to get a call to say he had the new part he ordered from Bosch and he could be here the same day! In and out - and all looks good. We also felt his pricing was reasonable. Definitely worth contacting him for your appliance needs!

The technician showed up and gave us Good service and was very informative. He provided the service…read morewe requested and at a good price. These business is o e I'll use again.

Said he was coming at 3 PM but showed up at 4:45 PM although he did text to say he was running…read morelate. we have a Samsung washing machine that was out of balance while spinning. He said there was a $90 diagnostic fee, which would apply to any repairs. he said the suspension rods needed to be re-greased which he did. Charged $250 for labor. Was there a total of 90 minutes at my house. 30 minutes of real work. told him I disagreed with the amount and he said that was the cost of doing business. Steer clear of him if you want somebody reasonable.

Would not give up front quote even though I have quote from DCS tech that asses the issueread more

Excellent service and execution! We moved and our refrigerator cord was damaged. A + was not only a…read morefair price, they actually did the work and replaced the cord the very same day I contacted them. Seriously- look no further!

Repair was done quickly and seemed like a fair price. Ben is very nice and took the time to explain…read morewhat he did. He even took it upon himself to grease our rollers because he explained there is manufacturing issue with our POS Samsung dryer.

Clothes dryer repair 10/5/2023…read more This is the second time I called for a repair service. First time it was a dishwasher, this time a Clothes dryer. Both times I received a fast, timely response and a very professional expert service at a reasonable price. For the Best in the Midwest call Ben at Precision Appliance Repair & Service.

Timely, professional and fair price. Dryer had no heat…read more Texted the business on Sunday night and Kris was at my house Monday morning fixing the dryer. Was highly professional and knowledgeable. Cleaned inside of the dryer mess after years of running. Fair price for the fix. Would recommend and use again for appliances. Keep business local and Kris lives in the area.

I've called Kris for help with both a dryer and a washer, and each time he quickly diagnosed the…read moreproblem, provided a cost-effective solution, and took the time to explain the cause. It's clear he values both quality workmanship and customer understanding. I trust Kris to be an expert in his field, honest in his recommendations, and fair in his pricing.

I called A+ in to diagnose a washing machine that leaked on drain cycle - They arrive right on…read moretime and found the problem VERY quickly - GREAT SERVICE. Will use them again!

Honest professional service with knowledgeable and thorough explanation of the problem; also gave…read moreinsight on preventive maintenance. Ali also had a kind spirit!

I agree with Jennifer above. These guys have many aliases, if that is what you want to call it…read more They are known as Fox Valley Appliance and Oswego Appliance Service. I called Oswego Appliance Service but got a receipt for Fox Valley Appliance. The numbers they have are (630)554-5545, (630) 907-0903, (630)896-3300. I will be asking for my money back (probably won't get it) from the so called appliance repair experts. My refrigerator was no longer cooling and I had ice forming on the inside of the freezer section. Not only did they take my money ($135 for weekend/emergency service) but did nothing but tell me to unplug and defrost which he could have done over the phone. He said he couldn't work on it because the control board where the defrost circuit would be is in the back of the fridge and I have to defrost first. Fine. Ok. But couldn't he have told me that over the phone? Whatever... Where this get's bad and where I get upset is when I kept asking what it could be that causes the clicking at the top-front of my fridge and if it could be tied to the defrosting issue I'm having. I was told that I wasn't correct in where I was hearing the noise, and that it was the overload relay at the back of the fridge I was hearing. I argued that the noise wasn't coming from the back of the fridge and that I knew what the overload relay sounds like when there are issue since I've had it replaced twice. So, for the second time (first time by Amco Appliance) I was dismissed as I didn't know what I was talking about... :/ When they called me back they stated that I needed a control board that would cost me $200 and it would cost me $120/hr in labor. Whoa!!! Now I'm thinking that I should just buy new since my fridge is 10 yrs. old. Luckily I didn't. Why? Because I decided something wasn't right with what these so called experts where telling me. I looked up my fridge at searspartsdirect.com and found that my Kenmore has NO circuit board of any kind at the back of the fridge. I took a close look at what they call the 'controls' section which is at the top-front of the fridge and guess what. Yep! there is a little circuit board in there with a relay that is called the Defrost Timer. Huh? Ya think it MIGHT have something to do with what was wrong with my fridge? The service guy obviously didn't think so! I bought that part for $81.68 + S&H for a total of $101, NOT $200! I don't know what kinda scam they were trying to pull here. They had the same model number I have. Needless to say my fridge is working now with out their help though they have $135 of my money. Luckily I wasn't so stupid to listen to them.

Be aware, this place is a scam. You will notice that when you do a search for their company name,…read morethere are multiple Fox Valley Appliances listed with different addresses and different phone numbers. They all go to the same guy, (the repair tech). I then noticed that the repair tech wrote a 5 star reviews for his own service on both companies; he is trying to improve his poor ratings so he can continue on scamming people. I hope this review saves you money, as I had to learn the hard way.