Let me start by saying working with Jared was an awesome experience.. When we got to the lot, my…read morewife and I were looking around for about 10 minutes. Jared came out to greet us. Saw the car we were looking at, threw us the keys and told us to go for a ride. Of course, after I gave him my license to copy.. My wife who has a difficult time making quick decisions. Had no problem here. Their transparency, with no added pressure made it a very pleasurable experience.. We were in and out including a test drive in about an hour. When it came time to look at financing for the car all of the lenders showed up on the screen.. He told me to pick one. Again, no pressure. When it came time to a pick the extras as far as warranties and things of that nature. Again, no pressure. While we were doing all of this, there was somebody in the backroom. Taking care of the motor vehicle paperwork. When we were finished working with Jared. They handed me the paperwork, and the keys. We went outside and put the temporary tag on. And I drove off. It really was that easy. We will be back!

Overall, I was pleased with my experience purchasing a 2023 Jeep Renegade Trailhawk from the…read moreEnterprise Wayne, NJ location. Jarred was great to work with and made this a simple and painless process. I took the car to my mechanic; he said the car was in great condition and saw no issues, so that was a relief. The only reason I am not leaving 5 stars as I was disappointed that they only provided me with one key fob. To obtain another one it landed up costing me around $500. When I asked where the other key fob was, I was told none of the cars come with this. Yet I was conveniently handed a business card of someone who could provide one. Kind of felt suspicious to me that they were holding onto the second key fob. Then maybe working with this guy to sell and program that key fob back to customers who just bought a car from them! Not saying this is happening, but I just don't understand after spending all that money, where is the second key fob? The car also had a really odd, shaped plastic front license plate bracket, in that was not the same height as a US spec license plate. I took it off and it was stamped "Nissan" on the back, so it was not for a Renegade, let alone even a Jeep! I had to spend $50 for one to properly fit the bumper and plate. When I picked up the plates, I mentioned this to Genesis. She told me to email her a screenshot of the purchase and would look into reimbursing me for this. I have not received a response yet. Again, minus the key fob and license plate bracket, overall, I am happy with my purchase. I would recommend Enterprise and this location to others and consider buying another car in the future if I am in the market for something else.

I contacted the dealer to bring my car in for service and for the first time I was able to bring my…read morecar within 2 days of calling and get a loaner. Their wait time used to be 3 weeks for loaners! My Service Advisor told me they hired 8 new techs which speeds up the wait time to bring my car in for service. Kudos to you! Great job!

This dealership is deceptive. They sold me a pre-owned vehicle that had prior damage by providing…read morea stale CarFax report that showed no damage. When I brought it their attention, they ignored me. The worst customer service I've experienced regardless of brand. Stay away from this dealership.

The process of buying a vehicle was easy and went smoothly. I am completely satisfied with my…read moreexperience at this CarMax. I found the perfect vehicle for sale at a farther away CarMax and paid a reasonable charge to have it shipped to Wayne. This was a no-pressure, no-hassle experience; the kind I most prefer when shopping for a car. I test drove it, loved it and arranged to return with a cashiers check. Plates were provided along with instructions for getting an inspection and sticker. Because a manual was not in the vehicle, I was reimbursed, in cash, for the the $60 I spent purchasing a manual.

My car was recently totaled, and I was determined to find the same Mazda Premium trim with all the…read morehigh-end safety features that my old car had. Now I'd rather have my dentist drill and pull my teeth without numbing than deal with a traditional dealership again. Between the financing, insurance add-ons, and hidden fees, the whole process has always felt like torture and a scam. So I decided to try CarMax because of their no-haggle pricing, and they can ship a car from another state to your local store (for a fee), if the car you want is in another state. You can also get pre-approved, review all costs upfront, and even choose an extended warranty. Plus, if you're not happy, you can return the car for a full refund. I found exactly what I wanted and had it shipped to my local CarMax. Once it arrived, I went in for a test drive. I didn't even need the full 24-hour test period--they offered. My CarMax representative, Jordan, joined me for the drive, and within about 20 minutes, I was ready to buy. Jordan even gave me a ride to the bank to get a cashier's check, saving me an extra trip. From the moment I walked in, the entire process took less than two hours, and I drove home in what was like a brand-new car, a 2025 Mazda Turbo Premium Plus with only 13 miles on it. The last time I bought from a traditional dealership, I was stuck there for over four hours. The CarMax experience was the complete opposite--fast, transparent, and stress-free.

Owner is a very honest person. He goes above and beyond. You want a quality, pre-owned car? Get in…read moretouch with Hawthorne Auto Sales, LLC!

Can not get in touch with the owner And I paid him to tag and title my car for me. paid for it and…read moreall now my tags expire in two days and no one is answering the phones. It seems they are playing a game. Does anyone know what I can do?

I purchased a 2026 RDX and the experience could not have gone smoother. Marco was knowledgeable,…read morefriendly, honest, and professional. He stood out among sales reps throughout my search and I would not hesitate to recommend him to anyone in the market for a car!

My compressor blew in the car. Took 2 months to come in and repair. I got a Loaner car that they…read morecharged me $741.00 to my surprise, for damage and cleaning services. I returned the car after it being cleaned and in amazing condition. I also made my payments for Acura for $560 a month. They also lost my expensive key chain. It's insane that I had a loaner car and had pay for that as well as my car payments when the compressor was beyond my control and under warranty. This is our 5th acura. I will not be doing business again .

First time using this type of car leasing. I have to say it was very easy and way above what I…read moreexpected. I was recommended by my son who has used Hollywood Motor's to lease his wife's 2021 VW Atlas. So I gave George a call and he lined up a buyer for my 2019 Audi Q5 and then got me into a 2021 Cadillac XT5 for a lot less then I was paying on the Audi. No hassles and they delivered to new car right to my house and drove the Audi away. It was that easy and when my new license plates came in they delivered them right to my house. I would highly recommend Hollywood Motor's to anyone who wants to skip going to a car dealership and trust George and Shawn to get them into the car that they want and for a better price.

George and Anthony were both outstanding in helping us find and lease our 2026 VW Tiguan, while…read morebasically trading in our old Audi Q5. The process could not be smoother or easier. Chris was amazing as well, and very thorough when he delivered our car. I highly recommend going this route versus going to a dealership that will give you never ending upselling sales pitches, trips to the "managers office" for negotiation, and haggle you for every dollar. Do a little research before contacting them to give them an idea of what you are looking for, they will do all the searching and additional research, while offering their professional input, and then execute with the dealerships on your behalf. Sharp, efficient, and very friendly service overall.

Had a great experience buying a car with Enterprise in NJ, particularly want to call out Liam for…read moreall of his help in guiding me through the process, follow ups and information he shared Ended up going to Enterprise after a horrific experience with another dealership in NJ, misrepresented pricing, hidden accident record etc etc and had completely the opposite experience at Enterprise. Liam was upfront every step of the way, great in communicating details, got me a very fair deal on my trade in and even stayed late to hand over the car so I wouldn't have to wait over the long weekend to pick it up and could take it for a trip away Also want to call out Kyle who spent time in the hot sun going through the trade in and Peter who stayed late to clean the car prior to handover after it shipped across the US so I could drive away in a nice clean car Great experience. Thanks again!

Car salesman was not pushy at all. I would definitely use them again in the future for a new used…read morecar.

To be honest i rate a business on how well they do after a mishap (especially as a business owner)…read more I had one bad incident and the service department went above and beyond to fix the issue. Owning a fleet of fords I've purchased from a few dealers. The best purchase was from rt 23 automall looking back. The price time saved and the honesty is impeccable. Biggest praise to Patti in the service department she always has your best interest at heart, she goes above and beyond is super helpful and her attitude and work ethic is contagious. She cares and has a calming and upbeat personality if that makes sense. I'd hire her in a second. And she def is the one that keeps the customers coming back. At least this one. She's proven that she can take care of her customers but most importantly she's honest if she can't squeeze you in because of the schedule she doesn't which is the most important trait in my book. All I want is honesty makes my life and others lives that much easier. Dropped off one of my salt trucks to have a harness for the back up camera replaced she made sure to get it back before the snow came. They have really risen to the occasion and prove they are the leader when it comes to Ford sales and service. Thank you again for all your help Patti. As a small business owner having people you can trust in different industries to handle their part when you need them to step up is the most important and such an integral piece to any small business succeeding and Patti never disappoints. She deserves the praise and recognition. THANK YOU THANK YOU THANK YOU PATTI!!! You've made me a rt 23 automall believer.

Floyd was a very sweet and knowledgeable salesman. We test drove a bronco and I definitely was not…read morein love with it and definitely was easy to walk away from it when we were quoted a price $10,000 over the advertised internet price. My dad leased from them for years and always talked about how great they were to work with so I was disappointed when i didn't see that in my visit.