I went in with my brakes scrubbing so I knew it was time for a replacement. I was treated with…read morefriendliness and respect. They took the time to show me the issues with the brakes, explained the process and amount of time it should take. Scheduling my appointment for the initial inspection was very easy and they provided me with a drop off back home and pick up. Yes, I would definitely be back for my vehicle repairs.

Mr. Alex Clarke the site manager was extremely helpful and a friendly gentleman to work with to get…read moremy 2009 BMW convertible back on the road. Even when there was an another problem with my vehicle when the repairs was already done he was willing to look at it for me again to make sure it was not something his technicians might have done. Mr. Alex values his customers and honors his commitment to the customer and company.

Great people and fast service. I was down in NC to visit family and needed an oil change and tire…read morerotation. Their process was explained clearly and I was in and out in 20 minutes. It's also cheaper than what I pay up here in NY so this may be my new go-to place for oil changes.

20+ years as a customer ended by one rude customer service representative. I left due to bad…read moreservice. When I called later to let them know about my experience, she doubled down telling me that her calling 3 customers who were behind me in line, without an explanation or even a look in my direction, while i stood waiting in front of her for 10 minutes.

I recently moved back to NC and -- having driven my German machine nearly 1,300 miles -- needed an…read moreoil change when I arrived. It was easy to schedule an appointment online and choose the services I wanted, including a state inspection. Someone met me at my car when I arrived and checked me in. The inside is very clean, and includes nice bathrooms, a waiting area, WiFi, a snack bar, and an enclosed kids' room (bless you, Audi). I LOVE how the tech sends me a little video once work is completed, summarizing what they did (the DFW-area Audi dealerships did this too). Audi Greenville also has a shuttle that'll take you anywhere you want to go within, I think, a 2-mile radius (if memory serves). There's shopping and eating directly across the road from them, which is nice if you expect your car to be in for several hours. All work was completed as expected on my car. The wait was a bit longer than I would've expected for just an oil change and state inspection, but I wasn't in a hurry to get anywhere else. I wish they were a bit closer, but that's okay -- I'll be back.

Easy to work with. Scheduling is very easy and they are very accommodating…read more Much better service than Audi Raleigh. But I wish they offered loaner cars to anyone using their service department. Would make it far easier for out of town customers!

Calvin is such a nice and friendly person he has great consumer service. Speaks to you about all…read morethe issues and what needs to be done. I had an issue and he fixed it right away! Everyone there is very friendly

2nd time coming to this location since moving out here and I won't go anywhere else. Customer…read moreservice is exceptional! You pull up and you're offered ice cold waters and if you have kids in the car.. FRUIT SNACKS! They get you in and out in a reasonable amount of time and for the quality of the work done, time taken and customer service, it's MAX value.

Honest, what more could one say about a car dealer. I drive 45 mile to do business with Phelps…read moreverse 10 to my local Chev dealer.

Terrible experience purchasing a 2023 Chevy ZR2 here. They changed my agreed-upon price simply…read morebecause I didn't finance through them. Customer service is nonexistent--they completely ignored my wait time and helped people who arrived after me first. On top of that, they didn't even bother to clean the truck properly before handing it over. Will not be returning.

Excellent ! Value!…read more Had the best prices in the area! Great service! Very knowledgeable! Incredible selection of tires! Very professional! Fast! I recommend

I had a really disappointing and honestly upsetting experience at Chavez Tire Shop. I showed up…read morewell before their posted closing time of 4 PM (3:32 PM) for 1 tire, only to be turned away. When I politely mentioned that their hours said 4 PM online (only as a suggestion of fixing it so people wouldn't come during close up), the workers were rude and dismissive. What really got to me was that one of them completely ignored my question of shop hours to ensure I had the correct times.. but when a male customer standing nearby asked the exact same thing, he got an explanation right away. Then, after telling me they couldn't take me, they went ahead and serviced another male customer that pulled up after me.. right after turning me away. It felt unfair and disrespectful. This was my first time coming here, and I expected better from a place I've heard good reviews about. I left feeling extremely upset with how I was treated. I really hope management addresses how customers are being treated, because no one deserves to be made to feel like that.

I checked around Farmville Monday morning and no one had a Alternator in stock. S&J had one…read moredelivered from Greenville, Installed it , called to let me know it was ready and I had the car back by 3:45p This all happened in one day. I'm writing this at 4:21p. The price was very reasonable. Could not be happier.

S&J is one of the best auto repair shops I have ever encountered. scrupulously honest, fast and…read morereasonable. Absolutely fabulous service!

Went in for a car inspection. That went well, and they made some maintenance recommendations. When…read moreI got back in my car to leave, I couldn't turn on the AC, or lower the windows or work the sunroof. Don't know if the breaker controlling those got jostled or what during the inspection, but I alerted the service writer, Sabrina, to the issue, who immediately reported it to the service manager. I explained that all of these things were working when I brought my car in, and how very uncomfortable it made me to have this problem after a mere inspection. They wheeled it right back to the shop, and resolved the problem either via a reset or securing something that was knocked loose. Appears to have been just an accident on the part of the tech. I would suggest testing the windows and AC anytime they work on or test electrical systems...and as consumers, we should always test at least those basics before we pull away. As a woman who has worked in car sales, and is also a consumer, I understand how it makes us feel like we have "sucker" stamped across our foreheads when the car must go in the shop...and I felt heard when I said as much to the service manager. He was respectful. They handled this well, and I would consider them for future work or when I am again in the market for a vehicle. I sat in the waiting area, which was clean, comfortable, and quiet. Staff were friendly. I will also give major kudos to Sabrina. She was knowledgeable and kind, which I greatly appreciate!

The service department is disappointing to me. I have been going for my schedule oil changes and…read moremaintenance and they always seem to find something else wrong. The service manager is very persistent on you getting things fixed right then. On one occasions he d had the nerve to ask me ," Can you tell me why you can't have this service done?" I informed him "money that's why". He then told me we can finance that for you. I informed him no thanks, when I get the money I'll have it done. If that's the case, I could use my own credit card. Then I find out , unlike other dealerships Joe Pecheles charges an extra fee to use your credit card.