Went in for a car inspection. That went well, and they made some maintenance recommendations. When…read moreI got back in my car to leave, I couldn't turn on the AC, or lower the windows or work the sunroof. Don't know if the breaker controlling those got jostled or what during the inspection, but I alerted the service writer, Sabrina, to the issue, who immediately reported it to the service manager. I explained that all of these things were working when I brought my car in, and how very uncomfortable it made me to have this problem after a mere inspection. They wheeled it right back to the shop, and resolved the problem either via a reset or securing something that was knocked loose. Appears to have been just an accident on the part of the tech. I would suggest testing the windows and AC anytime they work on or test electrical systems...and as consumers, we should always test at least those basics before we pull away. As a woman who has worked in car sales, and is also a consumer, I understand how it makes us feel like we have "sucker" stamped across our foreheads when the car must go in the shop...and I felt heard when I said as much to the service manager. He was respectful. They handled this well, and I would consider them for future work or when I am again in the market for a vehicle. I sat in the waiting area, which was clean, comfortable, and quiet. Staff were friendly. I will also give major kudos to Sabrina. She was knowledgeable and kind, which I greatly appreciate!

The service department is disappointing to me. I have been going for my schedule oil changes and…read moremaintenance and they always seem to find something else wrong. The service manager is very persistent on you getting things fixed right then. On one occasions he d had the nerve to ask me ," Can you tell me why you can't have this service done?" I informed him "money that's why". He then told me we can finance that for you. I informed him no thanks, when I get the money I'll have it done. If that's the case, I could use my own credit card. Then I find out , unlike other dealerships Joe Pecheles charges an extra fee to use your credit card.

I went to this shop for an oil change because of all of the positive reviews on here, and other…read morecustomers who wrote that they paid less than dealership prices but that was not my experience. For reference, I drive a 2022 Honda civic with less than 40k miles on it, so my car is very well taken care of. If I take it to the dealership it typically costs me about $75 for an oil change. I was charged $90 here and they forgot to turn off the check light as well, so I had to go back inside to request they turn it off. I felt like I was taken advantage of here, they were not transparent with their prices, and did not even fully complete the job. I was very disappointed as the service did not match the almost five start review here.

I have been taking my vehicles to Marks' Quick Lube for about a decade now for everything from oil…read morechanges to major repairs. I have been extremely happy with their professional attitude and excellent customer service. They have a comfortable waiting area with computers and coffee. They always fully explain everything that's going on with your car in terms you can understand and show compassion when major issues occur. I really believe that they truly care about their customers. There is no service center of any kind that I am happier with.

Ed and his team took care of my car's problem easily and had it daddy within and hour or so. They…read moreare wonderfully professional and so easy to work with! I highly recommend Fifth St Service!! You won't be disappointed

I just needed my new tag put on for my ten-year-old Saab. I stopped here by chance and they took…read morecare of my problem lickety-split. And no charge! I guess this place is my new auto repair place for life.

The service prices at this dealership for an oil change on a diesel truck were insane! This…read moredealership rips off their customers! I have traveled all over the country and what this dealership charges for an oil change is almost double anywhere I've been (I only use Ford dealerships for service). If I wasn't heading out of town in the morning to drive 1,200 miles towing I would have gladly cancelled my appointment and gone elsewhere! Warning to anyone needing service go anywhere but here!!!!

Honda Pilot died in the parking lot at Food Lion. I called a neighbor, called my husband…read more.. couldn't get up with them. Out of desperation, I called Pecheles (I don't have triple a - didn't expect to need it on a 2022 vehicle). Although they wouldn't normally come out and give a jump, they did send someone. Car started and I drove to the dealership. They charged the battery and sent me on my way at no charge! That's great service.

Jeremy was outstandingly helpful. I really believe this location and staff have wonderful integrity…read moreand aren't trying to play games. They're my new local pick.

I went in with my brakes scrubbing so I knew it was time for a replacement. I was treated with…read morefriendliness and respect. They took the time to show me the issues with the brakes, explained the process and amount of time it should take. Scheduling my appointment for the initial inspection was very easy and they provided me with a drop off back home and pick up. Yes, I would definitely be back for my vehicle repairs.

I recently moved back to NC and -- having driven my German machine nearly 1,300 miles -- needed an…read moreoil change when I arrived. It was easy to schedule an appointment online and choose the services I wanted, including a state inspection. Someone met me at my car when I arrived and checked me in. The inside is very clean, and includes nice bathrooms, a waiting area, WiFi, a snack bar, and an enclosed kids' room (bless you, Audi). I LOVE how the tech sends me a little video once work is completed, summarizing what they did (the DFW-area Audi dealerships did this too). Audi Greenville also has a shuttle that'll take you anywhere you want to go within, I think, a 2-mile radius (if memory serves). There's shopping and eating directly across the road from them, which is nice if you expect your car to be in for several hours. All work was completed as expected on my car. The wait was a bit longer than I would've expected for just an oil change and state inspection, but I wasn't in a hurry to get anywhere else. I wish they were a bit closer, but that's okay -- I'll be back.

Easy to work with. Scheduling is very easy and they are very accommodating…read more Much better service than Audi Raleigh. But I wish they offered loaner cars to anyone using their service department. Would make it far easier for out of town customers!

i had a battery/voltage issue driving from wanchese to wilmington yesterday. i drove into…read morewashington on a failing battery and lucked into this shop. they tested my battery. it was bad. replaced it and then tested my alternator. it was bad also. replaced that. worked me into their schedule and fixed my 97 chevy truck while i waited. they are professional and KIND. this old woman appreciates that level of professional service.

We took out Malibu in for inspection, oil, and filter change. The staff was very professional and…read morefriendly. They definitely know what they are doing. This is the second time we have taken our vehicles to this firm. We will continue taking our vehicles to this firm whenever the need arrives. They are a very honest group of men!

I had my tires rotated.The firm is fair priced and handled the procedure quickly…read more I would recommend dealing with them.They also sell tires.