Okay: here's the skinny. Hubby is a gear head. He is repainting an old Cadillac. He buys 'stuff' here often, and everyone here is very helpful.
Today, for the very first time, he had a serious issue with a product he had been sold. We went in to see what could be done.
The owner checked hubby's purchase, and confirmed that an incorrect hardener had been sold to him.
Mistakes happen. We are all human. But integrity is not all that common any more. We experienced a level of professionalism and integrity at A&B today that renewed our faith in our fellow humans.
Hubby was refunded his ENTIRE purchase price, and the correct hardener was supplied free of charge!! The staff and owner bent over backwards to ensure we had all the info and product needed to successfully complete the task.
We recommend this business without reservations! We wanted to share this experience. Thanks, A&B! read more