Everyone is very kind and friendly, they do their jobs quickly, and go above and beyond. I got an…read moreoil change and the next day something sounded funny, so I went back. They helped look and gave me suggestions on what I should do. The only thing I would have to say that's negative is there is not enough staff. These kids are doing the best they can with what they're given.

DO NOT COME HERE FOR ANYTHING!!!!…read more One of the associates sold me on a radiator flush on my 07 Ford Expedition and I ended up blowing the seal out of my water pump they told me because of the age of the vehicle it was probably leaking already. Well it wasn't pulled into Home Depot which was right across the street ran in bought something came out and I had a puddle of antifreeze underneath my vehicle they don't have a clue on what they're doing there . Friend of mine blew up as engine because they did not tighten the oil filter up and leaked oil all the way home by the time he was half way home, witch was only about a 2 mile drive his engine seized up!!!

Me and some family members bought my father a grille guard and tonneau cover for his birthday/xmas…read moregift. They told us it would take about 4-5 hours to complete. We stayed in town shopping as it was Black Friday thinking we could pick it up on the way home. Well two phone calls to them later and 9 hours we decided to just go there and it was sitting outside. Had no phone calls from them telling us it was done. Went inside and the lady was sitting kicked back on her phone and looked fed up when she saw us walking in. Install looks fine as it should with so much time taken. Completely unimpressed with the service and honesty from the employees. Got a lackadaisical apology and had them try and lie to our face about how long it takes when we called at 3pm and they said they were just starting on the grille guard.

Friendly and helpful and they don't try and push other services on you , it was clean inside and…read moredidn't have to wait to get taken care of

Eric always makes sure my truck is well taken care of every time I drop it off, the staff seem very…read moreprofessional, every tire shop in town would not work on my trucks tires (37x13.5r20's on stock 8in wide rims. This is common with aftermarket/lifted trucks) due to the size not being listed in the computer, Cassidy took me right in and was able to fix my issues everyone else could not. I've been back since with rotations and the care they have while working is few and far between, good job guys!

The best tires I've ever bought. We travel a lot especially along dirt roads and no problems at…read moreall. Great customer service !

WARNING TO FUTURE CUSTOMERS:…read more My husband and I recently tried to purchase a vehicle through Princeton Auto Group, and our experience was extremely disappointing. The two representatives handling our application, Samantha and Joshua, repeatedly told us they were "working hard" to help us obtain financing. However, throughout the process we were treated in a way that made us feel like we were unworthy customers rather than people trying to purchase a vehicle in good faith. We were asked to gather multiple documents quickly and submit them for verification. We did exactly that and cooperated fully with every request. Despite this, the communication we received was dismissive and disrespectful. During conversations we often felt talked over, not listened to, and made to feel as though we were somehow less important than other customers. They even went so far as to say that we falsified documents. Buying a vehicle is already stressful, especially for people working hard to rebuild or improve their financial situation. Customers deserve to be treated with dignity and basic respect during that process. Unfortunately, that was not our experience with Samantha and Joshua at Princeton Auto Group. Because of how we were treated, we chose to withdraw our application and take our business elsewhere. We hope Princeton Auto Group takes this feedback seriously and improves the way customers are treated during the financing process. -- James & Marla Boyer If dealership management or ownership would like to review this situation or discuss what happened, we would welcome the opportunity to speak with someone who values respectful and transparent customer service. Our intention in sharing this experience is simply to ensure that future customers are treated with professionalism and dignity.

What a waste ! Placed an order for a 2025 Yukon Denali Ultimate in May, 2025. Five months later…read morethey get an allocation and then start to change not only my trade in value by 15%, but also the new car price. Don't think because you have something in writing that they will stand by it... Bottom line - I walked away.

My car nearly broke down on the interstate. I limped it to this O'Reilly's. The manager was a…read moregodsend and the staff felt like family. They had a large cache of tools to use while I made my repair in the parking lot. After I diagnosed the ultimate problem, the manager and I were on the same page about the proper repair. The car "threw a sparks plug" from a stripped port and destroyed the coil pack. The port needed a thread repair. I was leery to use a heli-coil without being in a proper setting with proper thorough failsafes. After thinking it over for a bit, I took his advice as I was 2 hours from my house and 5 hours from my destination. The fix worked perfectly and I made it to my destination safely. THANK YOU!

Jonathan was my representative, he helped me, a disabled tech moron with bad typing skills let…read morealone trying to put in a new headlight lamp and battery. He saved me money and time by finding ALL the replacement parts I needed what searches I failed to find saving me $200. Then he even put it on refusing a tip which I forced on him. Saved me $100's

Brought my truck in for some body work from an accident and could not be happier with the final…read moreresults. From the moment I set my eyes on it after it was finished I felt like I had won the lottery. It was literally in better shape than the day I bought it! I was so worried driving it back home because I didn't want to ruin the mirror shine on the exterior and the immaculate interior that was cleaned to the very last detail. Taking pride in work is honestly an understatement. They go above and beyond that from the first call to schedule an appointment to driving the finished product away. I am not someone that does reviews, but would not be able to sleep at night knowing that I did not give praise and admiration when it is so overly due.

My car had serious hail damage. Fender Menders was able to get all it fixed, dealt with the…read moreinsurance company and even set up my car rental. Got my car back looking better then it did when I bought it brand new. They even detailed the entire interior. Looks great! Won't go anywhere else!

I don't usually leave negative reviews, but this place really earned it. The staff was rude from…read morethe moment I walked in. No greeting, no basic courtesy, and when I asked simple questions about the repair, the person at the counter acted like I was bothering them. It's already stressful dealing with car issues, and the attitude here made it even worse. I ended up taking my business elsewhere, and I'm glad I did. There are plenty of shops that know how to treat customers with respect, this just isn't one of them. I wouldn't recommend this place to anyone.

When I needed to have repairs done on my vehicle there wasn't a doubt that I would have Dave Todd…read moretake care of it, Great mechanic, trustworthy, dependable and fair. He is there to help his customers and community not rip them off. Some people may have to wait a little longer than normal but if you wat the job done right go see Dave, the man with a heart as great as his mechanical skills.

Zig goes out of his way to make every visit a pleasant experience. From the moment I walk in, until…read morethe moment I leave, I'm treated with kindness and respect and they answer every question I have. They also respect my time and I'm usually in and out in no time.

Fair and honest shop didn't give my wife the run around or try to get extra out of her like some…read moreplaces do, was pleased with their work snd would definitely go there with and auto repair issues