A company that arises out of law firms. Their contracts are abundant in red tape, with caveats and…read moresituations to increase costs. I understand it is a complex project that involves both gas and electric, and it took several months just to get the permits. It took my project 9 months to complete. I've had neighbors who got theirs installed by Reliable in 3-4 mos. There were problems I suppose with management organization and things cost me a lot more than initially quoted due to a myriad 'what-ifs'. But it took forever to organize a final inspection. There was little training and seems the expectation is you will figure it out. A couple months after the generator was installed I found the manuals INSIDE THE GENERATOR and they were soggy from the sprinkler system. I guess I should have known they were there and pulled them, but I was oblivious. I asked for replacements because they smelled and were stuck together). NOTHING came. No matter; manuals can be accessed online. The spiel given by the salesman does not mean much. Whatever (s)he says, your costs will likely rise and ongoing maintenance has hidden costs. I am assuming it is the same with every generator installation, so I can say my experience is just average.

Reliable. It's in your name. Therefore I expected reliable service. But know that unless your…read moregenerator is in an easy to access space, they may refuse to service your generator. Mine, unfortunately, is on my roof but there is there an access ladder on the side of my 3 story townhouse. (important to note that my AC is also on the roof and I get that serviced) So thus begins my story. Reliable was recommended by a neighbor to service my all house generator, so I reached out and scheduled an appointment as they were also recommended by the brand of generator that I have. I purchased an annual service plan and they came out quickly, replaced the battery, did a tune up and helped me get it up on line with the app since I didn't have wifi when the generator was installed. I was very pleased with the level of service. Fast forward 6 months when I got a service disruption message on the app. I called to have them come out. Their service rep shows up to do the work but says he has no ladder to to access the ladder that is on the side of my unit and that someone will call to reschedule. I wait 5 days for them to call and then call them back and they say they will be there the next day. Great. The next day I get a text confirming they will be there and that I am the 2nd appointment. 5 hours later I call to see if they are still coming and then they tell me they don't have the right technician or equipment to do the job. All of a sudden it's a 2 man job and they don't have the people to do the work. This back and forth trying to get the unit serviced went on for a couple of more weeks. Customer service is very hard to reach. They will not put you through to the manager, Daniel, they say they are going to call you back, they don't- I actually had to have someone else call from a different number and a pretend address to get through to a live person. Ridiculous! Long story short- they did the right thing and fulfilled the maintenance contract that I had and then promptly sent me an email that they were cancelling future work on the unit given it was on the roof and hard to access. So the three star rating is for knowing their stuff when they actually show up, and fulfilling their obligations which I appreciated. I just wish it hadn't taken so much work. And know if your generator is easily accessible you may have no problems with them. As for me, I reached out to the generator company to let them know of the challenges I had and that they should make note before they recommend Reliable that they should ask where the generator is located.

There are some negative reviews, but they are not from South Florida. I have had an excellent…read moreexperience with this company. I went through the Costco rebate program about 4 years ago and , recently had an electrical outrage for about 5 minutes. The generator did not turn off after the electric went back on. It was after hours and a service man came, shut off the generator and said he would be back to replace the switch the next day. Great service!

Horrible experience, they installed my generator without getting final approval from my HOA. Also…read moreI was promised a savings if I just used one electrical box, so I did. I never got the refund and I have called for the past year and a half and the owner never returns calls. Stay away!!!!!!

Generators in stock and knowledgeable staff. Great prices too…read more Standby or Prime power generators. Diesel and Natural gas.

This company is first class. Extremely helpful before and after the sale. I Wish I could give 10…read morestars. I would definitely use them again for my future needs.

They installed a ceiling fan for me and I cannot figure a single thing they did wrong or even…read moremarginally. The job was perfect! And, in doing it the installer was on time, polite, cleaned up the mess, personable, etc. The price bid by "My Electrical Genie" was offered right away - they were the first to respond to my listing. And they responded with a price. Others didn't respond with a price even though my project was very specific, simple, and with pictures! The price was good in my opinion and notably far below the rip-off price proposed by another. I thought that getting the low price meant I wouldn't get the best of options for the install. I figured the "swag" wire coming from over the door sill would have to remain. But he got the wire hidden above the ceiling with just one hole that he patched up perfectly! I figured I'd have to repaint the ceiling, but he said, "Maybe not." It dried perfectly white like the rest of my ceiling! I don't have to repaint. I can't see where the hole he made was! I've owned my home for over two decades, and this has been the best project ever.

Prompt responses Came to evaluate then had ti get some…read moreequipment When Lowe's didn't have it he texted he would be back For some reason I thought he might ghost me but sure enough he got the equipment- contacted and came to complete the job! Solid work Would recommend

Everyone I dealt with was wonderful. The mechanic did a great job. I would use them again without a…read moredoubt.

I tried to get my portable generator ready for the Summer and found that like other home owners I…read morecould not get it going. It is a Generac. Through their website I found AAA Generator & Lawn with a high rating with over 15 reviews so I gave them a try. I dealt with (I think it's the owner", Scott, who came by to pick up the portable generator and repaired the carburetor, and other parts of the motor due to gas being there too long. Scott was a professional, knowledgable and came across trustworthy. The next day he brought it back working in perfect shape. If you have a problem give him a try! Thank you Scott. A. Robles

Excellent, honest, prompt, efficient, and really good guys. I will definitely be hiring them again…read morefor anything I have to do in my house can't recommend enough

Excellent service. I contacted the owner on Christmas Day and he responded. David, the owner was…read morevery prompt in responding to me, giving me a fair estimate and accommodating me at such short notice. Very professional, they showed up on time and I would definitely recommend them. Its hard to find honest, family owned businesses today and I am glad to have found Hardwire Electric. I would definitely recommend them any day. Sam- Davie.

A service team who are very professional, knowledgeable and courteous! They have always been on…read moretime and explain what's involved. Highly recommend Florida PowerHouse for your generator needs!!

I had my generator serviced today by Eric Greenhouse. He was on time, very professional, explained…read moreeverything thoroughly and very efficient. It was a pleasure having him as my service tech today!

We had an appointment scheduled for this past Tuesday to get an estimate on a generator. We…read morescheduled this more than a month ago because they said they couldn't get here any earlier than this date. We had to call Monday to remind them and request a scheduled time. They told us they would be here sometime between noon and 4pm. So we stayed home and waited for him. At 4pm, we had not heard from them. So my husband had to call them and the guy said he was still in Davie on another job. He said he would reschedule for today (thursday) and said he would be here at 11 am. At 11:20, there was still no word from him. So once again, my husband had to take the initiative and call the guy to find out what was going on. The guy was still in Davie and said that maybe he could get here this afternoon. It is now 4pm and we have not heard a word. Forget this company, they are a joke. We will work through Home Depot.

Honest! Big word in my book and this is the best way to describe Norberto and his team. In a…read moredesperate time they came through for my mother and got her generator up and running. Our generator was in need of major maintenance/repairs and Norberto took care of everything for her. He was honest, professional, reasonably priced and compassionate with my us, like if it were his own family in need of power. I can't say enough about this man and his company. Only one handling the maintenance and repairs or our generator is Norberto and his team. Thank you so much for helping my mom in a time of need. Would HIGHLY RECOMMEND this company to all. Feel free to message me with any questions. I will continue to recommend them to everyone with a home generator.