Ted replaced a couple water heaters for me and I could not be happier with his work. He obviously…read morehas a ton of experience and was able to get the job done right the first time. Plus, his price was reasonable.. 100% recommend!

Our experience with Ted's Right Touch Plumbing could not have been better. We have a rather…read moreexpensive granite-composite undermount sink in our kitchen; I got a call one day from my wife saying that the corner of the sink had just broken out when she set a pan in it. I researched to find the nearest dealer and ordered a replacement from a Castle Rock plumbing supply. At that time, I asked if the plumbing supply had anyone they could recommend to replace the sink. She gave me a couple of names, the first of which did not respond. The second company that I tried contacting was Ted Horton's and he responded right away. We made tentative arrangements to have him remove the old sink and install the new one. He even offered to come out and temporarily shore up the sink if we needed and also offered to pick up the sink on his way out to our house. When the sink arrived, Ted came out for the removal. When he had successfully removed the sink in (mostly) one piece, he discovered that the plumbing supplier had ordered the wrong sink. Since the lead time on getting that particular sink is a couple of weeks, Ted fashioned a temporary sink for us and reconnected the dishwasher for us so that we didn't have to take loads of dishes down the stairs to a slop sink in the basement. Ted took the sink he had removed to the plumbing supply to ensure that the correct one was ordered. When the new sink arrived, we called Ted and he again picked up and delivered the new sink. They had it installed and working perfectly in a couple of hours. Ted's experience, work ethic and willingness to go the extra mile was top notch, to say the least! On top of that, his prices were very reasonable, given the level of experience and extra services he provided. I rarely take the time to leave a review, but I highly recommend Ted's Right Touch Plumbing if you are in need of outstanding service and quality work!

Do not use this company! We used this company to inspect a home we were purchasing. They were very…read morenice and friendly. They recommended doing a Radom test for 3 days which came back very low. What they failed to do was check for gas leaks. The house had a strange smell from the moment I walked in during the first showing. What I realized once we took possession was the smell was gas. There was a gas leak from the hot water heater which needed replacing one week after we took possession. $525 for an inspection and $1400 for a new water heater. Not to mention the fact that they allowed us to buy an unsafe house. I called the company to discuss and never received a phone call back. I didn't expect a refund but at least an apology. DO NOT USE this company!!!

Would rate this a zero if possible…read more Our relationship with Patriot Pros Plumbing and Heating started when our tankless water heater failed to produce heat. The previous maintainer/contractor was Chad's Pumbing. After making the call to Chad, we discovered that the call now went to Patriot Pros. (who likely took over the business and renamed it). After a short dialogue and desperate to get hot water, we agreed to pay the $289 trip fee to Patriot Pros. knowing that it would later be applied to any work they would do. The representative informed us that our 17 year old Rinnai could not be repaired and needed replacement which seemed reasonable. Then, what followed seemed beyond reasonable. He quoted about $25,000 for a replacement Navien of equivalent size. We pondered and agonized over this unexpected expense and began to question the underlying premises. First, they refuse to provide any itemization of all the cost elements, while secondly, insisting that it would take two days to complete. We declined the offer pending two more additional contractor bids. The big red flag was the significant cost increase from the old Rinnai installation 17 years ago. The original total cost was $3618. Using an inflation calculator, for 2026, I figured an updated cost would be $5632. SIGNIFICANTLY LOWER than Patriot Pros. $25,000 quoted price. The two subsequent contractors both came in around the same price point of about $5000. Patriot Pros. made a big deal out of the fact most contractors may not be licensed and may not pull permits to cut costs. My winning contractor (Comfortably Plumb) is licensed and insisted that a permit be pulled. Comfortably Plumb also agreed to not only install a higher capacity Navien unit, but with the following upgrades: -- Tankless expansion tank --Axiom NeutraPal Neutralizer kit, and a --Scale Prevention system Comfortably Plumb did an outstanding job and would be worthy of your consideration. All for $4968! BTW, the other bidding contractor was in the same ballpark; about $5000. I was incensed at this exploitation and enrolled in Yelp just so I could make this cautionary warning to others. Don't be taken in by their trusty "Patriotic" allure, especially to conservative/elderly audiences. BTW; they also quoted, in addition to the tankless water heater installation, a new air-conditioner and furnace for $54,000! Of course, no itemized details. I feel fleeced for the $289 dispatch fee that I lost, but it could have been so much worse. Buyer beware.

Zero stars if it was an option. My elderly father was charged $1,600 to repair one single leaking…read morefitting on top of his water heater. This price is outrageous. It should have cost around $400 to $800 at most! This company took advantage of a senior citizen who trusted their recommendation. Go with a different company.

Our toilet wasn't completely flushing and it was a Saturday. Of course, we tried the regular things…read moreyou do yourself however, we figured out this was not the normal backed up toilet. We called Courtesy Plumbing and from the very first contact, we were treated professionally and friendly. Within 70 minutes, Billy was dispatched to our home. While it didn't take long for him to fix the situation, it was the right thing to call in professionals. Billy explained to us the situation and what our options were in a way that we understood. He took care of the problem, explained what would need to happen if it the pipes got backed up again and left without making a mess. If we need a plumbing company again, we will not hesitate to call Courtesy Plumbing again.

My wife and I filed a complaint with DORA today and could not believe what we found. Before you…read moreeven consider using this company, please READ THIS! Attached below is documentation that is straight from the Colorado Department of Regulatory Agencies website. Courtesy Plumbing's license's in both Colorado Springs and Sedalia are expired and there is a cease and desist order. Plus, Frankie Vargas the GM stated to my wife and I that he is a Master Plumber, yet he is only a Plumbing Apprentice per DORA's website. Why all the lies? They are a shady, unreliable and unreputable company and if we can save any other person or family, this review was worth writing!

I called Nytech about a leaking water line for the outdoor sprinkler system…read more I called the home office and they had a tech ready and close. He arrived in under an hour. Anthony came out and was an impressive young man the removal and the replacement of a valve was as professional as I've ever seen. The parts he used were far superior to the homes originals. Five star service across the board Thanks Nick

Called due to a clog in the line that was causing water to back up all over my bathroom and laundry…read moreroom. I was told they didn't have any on call/after hours plumbers but they would take my number and said I would receive a call in the morning. Never received a call so I contacted a different company

Professional from start to finish, Nytech replaced both our AC and furnace unit this summer…read more The team gave us plenty of options to choose from to replace our 28 year old unit. Caleb the lead on our project, took into account all factors to provide a quality and value experience. We loved that he and the company are local and are part of our Castle Rock community. Replacing an AC/Furnace is always a huge expense for any homeowner and though it's costly by nature the Nytech team made it as painless as possible. We will update our review as they continue to follow through on all post install service and warranty work if necessary.

On their annual plan and they charge us monthly. Includes a service. Was supposed to show up…read morebetween 8-11am today. No show. No call to explain, nothing. Would not recommend.

Outstanding service, great value for the price, and super-friendly. Caleb and Alex went above and…read morebeyond in fixing my leaky hose bib - they explained the issue, tips on how to prevent it from recurring, and replaced the hose bib AND also installed an interior shut-off valve for no added cost to further prevent frozen pipes. They sent texts to confirm their arrival time and showed up on time, and got everything done in 1 hour - fantastic job guys! Very impressive family-run company.

Highly recommend Allen & Sons Plumbing and Heating! Caleb Allen and Alex were both very…read moreknowledgeable, courteous, and professional, and fixed our toilet very quickly! They also gave us recommendations on how to prevent leaks going forward. We'll definitely be using their services again!

We had our HVAC system replaced as well as a boiler for a heated flooring system installed…read more Everyone at Mountain Air was extremely professional and polite. Kris has helped us on the phone and via email with getting rebates coming. Dan made several trips to our home to discuss our project needs with our contractor. Mark and Casey spent countless days in our basement installing everything. I don't recall other technicians' names, but all who were here were exceptional. Many thanks!!

I have used these guys in the past for two complete new HVAC systems. They have always been…read moreprofessional, courteous and forthright. My mother-in-laws air conditioner was not working so I decided to call them for service on her nearly 40 year old system. Tristan came out and I truly expected the old proverbial "well this system is so old it needs to be replaced." To my surprise I didn't get that! Tristan had the problem diagnosed within a couple of minutes and showed me exactly what had happened and why the AC wasn't working. He was able to repair the unit with a new part and Did Not over-charge. I know how hard it is to find good help these days. I think all business owners struggle with this. I just want Mountain Air to realize they are in good hands and have a definite "keeper" with Tristan. He had a great attitude and represents Dan and team well! Many thanks and much appreciated!