Love Sugar Hill Hardware- they always have what I need and everyone who works there is friendly and…read moreknowledgeable. Always my first stop over a big box store!

I really appreciate all the workers in this store! Whatever I need, they give me. Whether you…read moreneed a drill bit, wall anchors, a combination lock for the local pool, they have it! I recently wanted to do a little home improvement of my own and went in with measurements for custom closet shelves. Marvin was so helpful and guided me on the most efficient way to order the lumber for my project. He even cut the wood and had it delivered! The best!! A real neighborhood gem, in a big city!

I do not recommend EASY SHOPPING!!!!!!!!!!!!!!!!!!…read more my bed was to be delivered Saturday the 23rd of September between 10-12 pm. No one ever showed up or called. I had a big event that day and was hours late because I stayed home until 4 pm. They had a week to deliver!!!!!!!!!!!!! The worst experience by far. The funny thing was my first experience was great. SMH, what world are they living in.

I feel so hurt today because I use to love coming to this store. It's the closest discount store…read moreto my house. The guy who stands next to the balloons started to cat call me after a while when I would walk in after work to restock for my home. today I told him I don't feel comfortable with him doing that. A toy fell, I picked it up and he yelled. "it doesn't go that way" i said I didn't know but I'm considerate enough to pick it up, then I went about my day and went to the aisle that have detergent. After getting my detergent was told that i put powder soap in my bag, I was hysterical and could not believe that. yes I was crying because they humiliated me and I've always spent money in that store. he tried to give me a discount after and I said no thank you, take the money and keep the change and I also told him I'll never shop there again, which hurt because that's the closest discount to me I love going there but after how they treated me I'll never see them the same. Washington heights community has a lot of just nasty ppl in their establishments I guess they say and do whatever to ppl in their community

This is my local hardware store and the staff are always extraordinarily friendly and helpful. I…read morewalked in yesterday and asked how to remove an old safety gate from my window. They told me to come back the next day (today) and without hesitation, they sent someone over to help me out. For something I expected to pay hundreds for, they gave me an incredible deal for the work they did. It is so great having a dependable hardware store nearby who are quick to assist and help at a great and fair price!

I've been doing business with this hardware store for over 20 years. They're very helpful and…read moreextremely friendly.

Bo was fantastic. I walked in a bit overstimulated and he was prompt and knew exactly what i…read moreneeded. The selection of locks and deadbolts was great and he made me feel very comfortable and confident in my choice. I didn't have to spend an arm and a leg to secure my home and that is what made all the difference. The value was great. Thank you Bo!

I have searched the internet - What is your correct phone number and what are your regular hours…read moreand holiday hours

Friendly, helpful, convenient, good selection for a small store. In and out with exactly what I…read moreneeded in 5 minutes.

East Harlem is lucky to have this local Urban Garden Center for plants nearby, under the Metro…read moreNorth on Park Avenue. I'm not normally buying plants or plant-related products because the only success I've had in my apartment is one type of succulent (the Hobbit Jade Plant) that seems to thrive no matter what. That being said, I wanted to combine two separate plants into one pot on my window sill and needed the soil and a rectangular planter. Note - The only rectangular planters I saw were plastic, the soil was pricy compared to Home Depot, and an additional Hobbit Jade Plant was pricier there than what I've seen elsewhere. That being said, there may be other items competitive in price or not available elsewhere... plus (at least for me) it's convenient. Plus, it sells items like soil in smaller quantities, which may be convenient for people with small apartments. Recommend coming and checking Urban Garden Center out, including its chickens both in the hen house and roaming around free range!

Avoid this business!!!: UGC justifies bad behavior without apology. Customers are not respected,…read morefrom rude staff answering the phone with attitude, lack of communication regarding stated arrival time, to poor installation of plants that is not done with accepted standard practice of professional gardeners for the health of plants. Also, the plants that cost me a couple of thousand dollars had many broken branches because the workers rushed to install them. They also want payment up front before any delivery/installation/scheduling. It was a horrible and stressful experience. Informing the owner of my experience resulted only in his making excuses for USG's bad actions with no apology whatsoever. ***And because I posted my review, the owner Dimitri vindictively told me that he would no longer stand behind the plants or the work done to make things right. He didn't like my honest review. Prior to my review, he was willing to make right his failures, if needed. It is disappointing that UGC is unable to acknowledge its mistakes or shortcomings, and that they do not know how to interact with customers.

My review is for the coffee experience…read more I ordered a iced latte and I have to say the barista makes it really good. I love the ambiance. It's calm and friendly to all. There are so many plants around. A nice seating area where you can feel and see all this natural light.

Stopped by for a quick drink and fell in love with the actual vibe. The drinks were a bit milky for…read moremy taste, but I was still really happy with my seasonal try.

Claim to be open when they are not, don't answer the phone, no voicemail indicating you dialed the…read morecorrect phone number and mailbox full.

I have always been very pleased with the service and selection with this neighborhood hardware shop…read morenear CUMC (Columbia University Medical Center). The guys who work there are very friendly and helpful. They even gave me a free (formerly filled with merchandise) box and tape once when I came in to buy a box and packing materials to ship something and their boxes for sale didn't fit appropriately. I have had keys made here, and they did the job very quickly with an excellent product. Overall, there is a standard, appropriate selection of NYC hardware store goods, from light bulbs to fans to paint, and there are always several employees around to help you. I've never had to wait in line to pay for more than 5 minutes. If you need hardware supplies and are in this area, I heartily recommend 165th Hardware. Also, they fluently speak both English and se hablan espanol!