The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

Great comms, quick scheduling, on time and great work. Will be my go to plumber. Thanks!read more

We had JD Sewer install a new sewer line from behind our home to the main sewer which is…read moreconnectioned in front of our home at the street. Connected all pipes exiting from the house, this required digging a trench from 2 ft at the first connection to 10 ft at the sewer main. Several challenges presented them selves, at each challenges they resolved them in a professional manner.

DON't EVER call JD Sewer & Sons for plumbing issues! Absolutely RUDE customer service!! We have…read moreused them since at least 2005, maybe longer. My kitchen sink had standing water in it on both sides. I had put Liquid Plumber in it. The house reeked of bleach! Might have used a bit too much. Oops! They came to our house pretty close to the time that the owner/wife said they would be here, which was good, but they did not call or text me like I had asked when they got here. Instead they knocked on the door, which in turn made the dogs bark while I was on a call. I had explained to the owner/wife that I work from home, on the phone, and I did not want anyone knocking on the door, because my dogs would bark. Mind you the owner/wife told me that wouldn't be a problem and they could do that. So I am still ok, A little aggravated that they made the dogs bark, but glad someone was going to fix my sink! Yeah!! They came in and started working on the sink by draining some of the nasty water out of the sink into a bucket and then walked outside. Now during this time, I was still on the phone helping this customer with their computer issue. The 2 workmen could hear me working, because my desk is around the corner from the kitchen. When the guy came back in my house I could see that the bucket was empty. I had just finished my call and hung up the phone. I asked him, "Where did your pour that water out?" His reply to me was, "In the grass." There was so much Liquid Plumber in it and it smelled just like bleach! I couldn't believe that he poured it in the grass! That water was toxic! So I said to him, "Well, I don't want you to pour it in my grass, you can pour it in the rocks." His response back to me was, "It will be ok, that's what I always do." I then replied, "No it is not ok, I don't want you to pour that in my grass, you can pour it in the rocks, that way it can kill the weeds and not my grass." Then he says, "Well do you still want me to work on your sink?" I was shocked! My response back to him, "Well, yes". Still in disbelief that he even asked me this question. He then says, "Well, I don't think I want to fix your sink!" I was astounded! My response was so quick, "Get out of my house then!" Now, I want you all to know, that this was one of the & Sons. I promptly got on the phone and called their office, and preceded to tell his Mom/owner what had happened, and she said that this was not acceptable. That he would be dealt with. I got from how much she was apologizing that this wasn't the first time something like this had happened. I told her I was going to post it on the internet. And explained to her that we will never call them again, and I was going to post it on the internet because he needs to realize there are consequences to his behavior, that just because you are the & Sons doesn't mean you can dismiss what the owner of the home wants. I guess he was expecting me to say, "Oh no! Don't leave, please fix my sink!" Not in a million years! I am not paying our hard earned money to some company that treats their customers like that. And there are consequences that come from giving poor customer service, BAD REVIEWS!

Changed out a lift pump for me at a reasonable price. Friendly staff. Quality work. Will use them…read moreagain the next time I need a plumber. Thank you.

I would highly recommend using Jatho Plumbing! Jay was super friendly and responsive to our need…read more He went above and beyond!

Steve did an excellent job diagnosing and changing out my toilet. He was very accommodating.read more

Mike and his crew did an excellent job on our home project. They were very attentive to our needs…read morewhen needing to turn off our water for extended periods of time. They were easy to deal with. The sewer removal and replacement final project looks great. They were professional, on time and actually got the project completed a day early. I will recommend them and be using their services in the future.

They are the gold standard to which you should compare plumbers. Prompt and communicative, they…read moreshow up when promised and call to keep you informed. They leave the campsite as they found it, so no worries about fixing the fix. Smart in their suggested solution, they can guide you to the best choice for your needs. They are my default choice for plumbing.

Faucet stopped delivering hot water. Blockage from old solder deposits had accumulated in the line…read more Shown the large chunks extracted from original construction, replaced line and resolved problem efficiently. I do recommend this contractor.

We had water leaking from our tankless water heater. The technician that came was professional and…read morecourteous and figured out the problem immediately and fixed it in less than 30 minutes with a short piece of PVC costing approximately $12. We were charged over $600 for less than 30 minutes of labor. We repeatedly asked for an itemized bill but were refused. After several requests for itemizations that were ignored, we were threatened with lawyer's fees and a lien on our house if we did not pay.

Our washing machine began flooding while draining. Nick, the plumber, came out and fixed it right…read moreup. Apparently, some of the pipes were run wrong under the house, causing them to back up. He was fast and polite. The staff on the phones were friendly and helpful. The cost was as expected for the work they needed to do.

Nathan Hirsch and crew updated the old cast iron plumbing under my basement and throughout the…read morehouse. They arrived on time and executed the job as planned. It has been 5 years since the work was performed, and I'm still very happy with the results. The price was fair and the service was great!

Nathan Hirsch was very responsive, punctual, knowledgeable, courteous and fair. He unclogged our…read morekitchen sink and checked our tub drain and said it was normal rather than cleaning it out unnecessarily. We talked about replacing our kitchen faucet and installing a water softener to prevent future problems with plumbing due to our hard water.

Crafton did an excellent job. He and his assistant showed up on time and completed the job in only…read moreone day. New hot water heater, shut off valve, and copper pipes. His assistant discovered an active termite colony in the crawl space. He used to work for a pest control company so he was familiar with termites and their damage. The large job came in under the quote because he didn't have to snake two drains. And it was done in one day versus the quoted two days. I highly recommend Crafton plumbing.

I called Crafton Plumbing two days in advance to set up a time for them to come but they didn't…read moreshow up! The were apologetic on the phone when I called to ask where they are so I figured to reschedule a time that same day but they never showed up. Very disappointed and I hope they can do better in the future.

I called around and finally got in touch with the owner. My job was pretty easy; snake a drain and…read more13-14 new valves (all welded). He gave me a bid over the phone that was easily half the price of some competitors. Luke came out and started around 0800. He was more than happy to answer my questions and talk me through some of the things that he saw. He finished in the time they said they would and did a great job. We will definitely be calling them for any future plumbing jobs we get.

From the owner: Residential and commercial remodels, new construction, and service calls.read more

Charles service technician 1160 went above and beyond. He was very knowledgeable very informative…read more He additional services such as water, cleanup and damage removal of that nature so that I wouldn't know what all services they and they could be considered for the additional cleanup job that I need. He was very professional and extremely nice. I would absolutely refer him and the company to anyone who needed assistance!!!!!

After trying to reach our local plumber for a week to fix a backed up drain, we figured we'd give…read morethem a try. There was no fee for a service call/quote so we figured we'd have nothing to lose. They came out within 2 hours of us calling on a Sunday afternoon and our issue was fixed in under an hour for a reasonable price. The technician was professional and friendly. Very glad we called!