I have an update to my first review. The outcome isn't exactly the best, but the folks at…read moreuBreakiFix were exceptionally professional under the circumstances. After having my Google Pixel's battery swapped out with a new one, my phone ran fine. Three weeks later, I woke up one morning to find that my phone would not power on. It was dead. I took it back to the store. I thought that perhaps the new battery may have fried my phone. The person tried basic diagnostics. My phone was dead. He felt that the battery wouldn't have caused this issue. He asked that I leave it there for more tests. Sure enough, a couple of hours later, he declared my phone dead. He couldn't revive it and determined that the motherboard probably needed to be swapped out, which is expensive. He recommended that I contact Google support for next steps. The person that was helping me out refunded me for the complete cost of my phone's new battery. It was a nice gesture. He also wrote an e-mail for me to send to Google support, which indicated that my phone was in pristine condition and that the fault appears to be with the motherboard. Even though my phone went to cell phone heaven, it's nice that this store does everything it can to fix issues and will suggest next steps when it has done everything it can to fix them. (373)

Replaced my iPhone screen about a 1.5 month ago. A few days ago noticed tiny scratch on the side…read moreof the screen and now the screen is cracked. I've never had my screen crack for no reason! I'm very upset as I paid $170 to replace the screen in the first place but they clearly put in a cheap screen that broke Edit: tried calling their customer service and the store. Nobody picks up or returns messages. So much for their "warranty"

Last year in July, my Samsung Galaxy A50s could not charge up due to the charging port. Mr. Choi at…read moreMobile Square was able to fix it at $50 and gave me a receipt with 60 day warranty. They did honor their warranty within the eligible period. After a year, the same old phone was dead (no power) and had no charging again (partly due to my fault) . Mobile Square was able to fix it at an affordable price while two other companies claimed there were issues with the motherboard. I think you should give this shop a try if you need to repair your mobile phones! I live in Toronto. Don't know why my google account indicates I am in the U.S.!!??

Beware of VERBAL ABUSE!!!…read more I am extremely disappointed by the treatment I received at Mobile Square and I feel other customers should be aware. I first visited the store last week during lunch time because my iPad was experiencing frequent crashing issues. During that visit, one of the technicians was already impatient when I asked questions and tried to get clarification about the problem. Despite the poor attitude, I left my iPad with them for diagnosis, hoping the technical expertise would make up for the customer service. When I picked it up, a different technician explained that the crashing issue had been temporarily resolved and that the underlying problem was a damaged power management IC. I was advised to use an original Apple charger moving forward. After returning home and following those instructions, I discovered that my iPad would not charge, even with an original Apple charger. Concerned that the issue had not actually been resolved, I returned to the store the following week. Unfortunately, that second visit was far worse. A third technician with glasses, who had not been involved in my previous visits, immediately came across as dismissive and unprofessional when I was trying to ask for clarity. While the previous technician was attempting to explain the situation to me, he repeatedly interrupted the conversation and treated me with open hostility. After I confronted with him of his rude behavior and attitudes, he then proceeded to call me a "B!TCH" and even said "F@CK YOU" directly to my face. I was stunned. I came in seeking help with a device and instead was subjected to verbal abuse from a staff member. No customer should ever be spoken to this way under any circumstances. This behavior and attitude were completely unacceptable. Technical issues can happen. Repairs may not always work. All I wanted was clarification to understand the issue better. What customers should be able to expect, however, is professionalism, respect, and basic courtesy. Based on my experience, this business failed on all three. I cannot recommend Mobile Square to anyone. If customer service matters to you, I would strongly consider taking your business elsewhere.

I have been to Hi-Tech many, many times. They always fix my Apple devices quickly, expertly, and…read morefor a fair price (MUCH less than going to the Apple store). The staff is great. I trust them completely.

I went in on a Sunday to get my boyfriends iPhone 6 with Telus unlocked. They told me it would be…read more$85. The guy was nice. He told me the unlocking process would be 0-7 days. He explained to me that he would call once the phone is unlocked and all I had to do was connect it to iTunes on a computer. The next day the same guy called and told me I had to pay an extra $10 to get it unlocked. I asked why and he said he messed up on the prices. I went down and payed, and waited my time for it to become unlocked. Day 8. Still no call. I called there and a different man answered. He said that night at 8pm it would be unlocked and I would get a call. No call. I called again the next day and then he said 1-3 days. STILL NO CALL. I went down there to get my money back and I see on the wall "no refunds." Great. A different man was there who was older and much more rude. He asked for my receipt, I gave it to him, and he told me "this isn't our location this is Whitby handwriting". I told him I was 100% sure this was the location I came to. He didn't want to deal with me. He called whoever unlocks the phones and when he hung up he's says "it's unlocked why didn't you connect it to the computer." I told him I didn't receive a call and how was I supposed to know when it would be unlocked. Luckily I had my MacBook on me and I connected the phone. I inserted my virgin mobile sim and it worked. I asked the guy to cut my boyfriends wind sim because it was too large for the iPhone 6. He started to do so and it was very worrying... Luckily he finished and he had to actually sand paper it down for it to fit. We popped it in and it finally was working. Do I recommend this place? NO!!!! Never again. Go somewhere else.

Talk about prompt service! Needed to have my iPhone 7 battery replaced ASAP, was in a bit of a…read morejam...it was 8AM and everywhere was closed so I turned to yelp. iRepairs popped up as "opened" so gave them a shout. Within 15 minutes he was at my door step and within the next 10 minutes my phone was back in working order. And the icing on the cake was that his service was cheaper then taking it to an iPhone repair shop that would need to hold onto it for an hour, or worse over night and charge double the price. If you are in need of mobile repair, look no further

The on/off switch on my Samsung S20+ was starting to fall out of the casing. I called one place on…read moreYonge, they wanted $220 to replace the screen. "But it's only the on/off switch," I bleated. They claimed it was all one component. (Spoiler alert: bullshit.) Then I contacted CPR. They quoted me less than half. I had to give them half of that ($50) so they would order the part. They kept me apprised every step of the way, and accurately managed my expectations. Then met them. When they received the part, I dropped off my phone. They helped me put it into maintenance mode; so my apps and data were protected. Yay! I got a call when the phone was ready. They took less than the hour and a half they had advised me it might take. I was able to pick it up on my way out for the evening. All in all, a marvellous experience, and a very satisfying resolution to my hardware issue. Highly recommended.

Brought my computer in for repair. Reneesha was friendly and courteous and solved the simple issue…read morefast at no charge. Could not have asked for better service! Thanks Reneesha.

My 7 year old Asus laptop battery finally died. Ali came highly recommended by a friend. I sent…read morean email for a quote and Ali immediately replied with a reasonable price. E-transferred 50% of the quote for him to order the replacement battery which took 2 days to arrive. Made an appointment for the battery replacement. He was on time the day of appointment, took him approximately 10mins to clean my laptop and replace battery while I waited. Ali was polite and courteous, great service, highly recommended

Highly recommended, Some of my laptop keys were not working, found Maple cell phone and laptop…read moreservices on the google. Fast service, got my laptop back next day with new keyboard with very reasonable price. A++

Came in here to get my wife's iPhone screen fixed after she smashed it. They did an excellent job…read moreand had it ready within the promised hour. It was also done at a decent price. Their check in procedure needs a bit of streamlining as we waited for 15 minutes while 2 people dealt with one person however that didn't detract from the overall great job they did repairing the phone.

Katherine and Rahim were friendly and quick. They helped me clear the dust that was wedged in my…read morecharging port and preventing me from charging my phone and also warned me that forcing it to charge at an awkward angle could damage the port in future. Thanks guys!

This place suks they broke my friends phone and stripped the 2 screws on the bottom and gave him a…read morecrap screen

Great place to get your mobile or any type of technology fixed ! Not only are the employees great…read moreat what they do but they're also good people and that can go a long way. I left the store with a fixed phone and good conversations. Perfect customer service, there's nothing more to ask for. Great place !