Well, I called their office, and finally got through, asking for the manager as requested, and was…read moregiven an appointment by the manager at West Texas Appliance. I told her I would be glad to update my review AFTER this appointment. Guess what? The tech was a no-show, no-call. I have tried repeatedly to call and confirm my appointment, including leaving a voice message, and no response. Run backwards if your warranty refers this business to you. They are nothing but unprofessional. Frustrated, I called Frigidaire to have them make me yet another appointment (3rd), to find out that they had changed my appointment with West Texas Appliance to another day and time without calling me. West Texas Appliance took my appointment off of their books today and changed it to another day and time, and never let me know a thing! Now that's the way to do business in Abilene. More updates coming after the third attempt at getting them out. Stay tuned!

I had to press one star, but this 'business' deserves zero stars. I put in a claim through my home…read morewarranty on 03/07, called this company to ensure they received claim, the office manager verified they received it and 'scheduled' me for 04/05. FOUR weeks I waited for this waste of a company to fix my washing machine. Called them on 04/04 to again verify I'm scheduled for 04/05. I spoke to Ashley, she ensured I was 'on the board' for 04/05 for repair. Waited until 3:45pm on 04/05 and still no contact from company. Called them, office manager said I was never scheduled for a repair and no one is coming out today. Offered no apology. Unprofessional and rude.

I was a long time loyal customer, but upon terminating the store manager Thomas and an upstanding…read moreemployee named Maria Cid-Edenfeild for absolutely no reason other then apparent greed, i will no longer EVER do business with ANY Arron's rent to own retail store. After a corporate buyout several months back, they terminated these two fine people without any thought of how they were going to be able to feed and clothe their families'. in the past, I've done thousands of dollars worth of business. NO MORE!!! Before doing any business with this corporation, i would implore anyone to think twice before lining the pockets of this un moral, greedy entity. They dont care about anything but themselves. They are clearly not the "family oriented" company they claim to be.

I have gone to Aarons on North 1st for many years, Dennis and the group are great. They have…read morealways been very kind, going above and beyond to ensure the customer is well satisfied. I want to thank you for all you do. The new products they are getting is great, they hold to their word, so you know where you stand. The attention to detail, explaining each products pros/cons are also thorough. Thanks guys!!!!!!!!!!

Absolutely excellent knowledge of products and familiarity with local clientele. Quality products…read more Always carries a large selection of items to choose from

We have purchased numerous items from Amdrews Furniture over the years and 7 years ago I bought an…read moreauto lift recliner for our guest house. It was so good that in January 2025 I bought one for our main house. One of the electric motors (there are several) went out in the newest lift recliner and fortunately for us, Andrews Furniture came to the rescue and installed a new motor (which was under warranty.) They have always been good from purchase and especially delivery. They are prompt, polite and professional every time. Buying locally is a big bonus for us through Andrew Furniture.

I second the other review. The owner was very customer focused. I'm new to the area and needed a…read morewasher and dryer that I'll use for the next 2 years. He offered a great product at a very reasonable price. Going that route, I was able to get a good quality set and save several hundred dollars. He's facing a tough business environment, going up against big box and online stores. If you need some used furniture, give him a chance if you can.

If you're looking for an honest, hard-working and knowledgeable applicable repairman, look no…read morefurther! I can't say enough great things about Minh and the excellent service he provided to my elderly mom. I live in the DFW metroplex and needed a repairman to service my mom's washer in Abilene. Minh went to her house the same day, picked up her washer, repaired it (even though another repairman had deemed it unrepairable) and delivered it back to her! It has worked perfectly since it was repaired over a week ago. I'm so thankful that I now have an appliance repairman I can call to service all her appliances when necessary!

I had an issue with a very old dishwasher where lights were blinking and the old user manual gave…read moreno advice as to how to fix it. Abilene appliance parts was at my house within 24 hours and fixed it within 15 seconds of getting in front of the dishwasher. I highly recommend this company!

Excellent customer service! These guys have the bits and pieces the big chains don't with the…read morecustomer service knowledge behind their name!

I took a machine to this place to be serviced. The time frame I was told before they would be…read moreready to pick up was 3 to 4 weeks. They ended up having the machine almost 3 months. The service and repair to the machine is fine as far as I know. It runs. The customer service is lacking. They do not date the service tickets nor did I have to sign a service receipt saying I picked it up. The only thing I signed was a credit card receipt. The merchant did not offer an apology for taking so long on the service. I called ahead of time to make sure my machine was pulled out and ready to go. They did not have the machine pulled out and nor did they come around go the front right away as we had to wait. Next time I need service I will find another shop.

I love that they were available for setting an appointment after typical business hours and they…read morewere prompt in resolving my issue. The problem required a simple fuse swap and the tech made sure to show me how to access and repair it myself. I am highly pleased with their service and would recommend them to anyone in a pinch.

From the owner: We care for your business like it’s our own. As a family-owned and operated company, Emergency HVAC…read more& Refrigeration is committed to doing things the right way—on time, by the book, and with minimal disruption to your operation. When your facility depends on refrigeration and climate control to stay operational, you need a commercial HVACR contractor with real-world experience. Emergency HVAC & Refrigeration brings over 13 years of industry experience serving restaurants, bars, grocery operations, and commercial properties throughout Abilene TX, Clyde TX, Buffalo Gap TX, Anson TX, Albany TX, and all of Taylor, Jones, and Coleman Counties. We specialize in commercial refrigeration and HVAC systems, including walk-in coolers and freezers, reach-in refrigeration, ice machines, kitchen exhaust support, and rooftop HVAC units. From emergency repairs that protect product and prevent downtime to planned installations and system upgrades, we service and repair all makes and models of commercial equipment. Whether you’re opening a new restaurant, replacing aging refrigeration, upgrading to high-efficiency systems, or need dependable preventive maintenance to keep your equipment compliant and running reliably, Emergency HVAC & Refrigeration delivers prompt, professional service you can trust. We understand that downtime costs money—and we work with urgency, precision, and accountability to keep your business running.

Abilene Electric motors is a great place to heat all your electric motor repairs. Reasonable and…read morevery fast service. Actually act like they appreciate your business. Highly recommend this store

From the owner: Specializing in: - Consumer Electronics…read more- Heating Equipment & Systems - Switches-Electric - Air Conditioning Equipment & Systems - Electric Motors - Swimming Pool Equipment & Supplies

Mr. Dorman was very helpful with the purchase of Mom's new Janome sewing machine. It will be so…read morenice for Her to have a nice new lightweight machine!

From the owner: Kick-start your hobby by getting your trusty machine cleaned that you've used for ages. Our shop is…read morepet-friendly, and we're always happy to answer any questions you may have. Trust Star D to fix yours when it's broken. We can: Repair your damaged sewing machine Clean your sewing machine regularly Create a quilt for you with our longarm quilting machine Don't wait--reach out to Star D right now for sewing machine services from the specialists in Abilene, Texas.

Garden World continues to be one of the best garden centers in Abilene. They definitely have the…read morelargest selection of plants around. Prices on plants run from good to just a little high. Prices on most chemicals are quite high, but they carry a good selection of quality products. They planted 3 large crape Myrtles in my front yard. When it's planting time, don't forget Garden Worid!

Great people to help you... Todd is always so helpful and tells you his honest beliefs in garden…read moreproducts and plants.... quality persons....quality plants! Mike & Polly O'Neal