I am honestly surprised by some of the negative reviews, so surprised that I felt like I needed to…read moreshare our own experience. We have been renting with Five Star for over four years and have had a genuinely wonderful experience. Maintenance requests have always been handled quickly, and the staff has been very accommodating with walk-throughs, allowing us to choose dates that work best for our schedule. During the time we have lived in our home, the roof has been replaced and the exterior has been repainted, and everything was clearly communicated with us ahead of time. John even stopped by one day to check on the paint and let us know that the owner would also be coming by to see it. He was extremely friendly, and we had a great experience speaking with him. My husband later had the opportunity to meet the owner of our home and absolutely adored him as well. I truly feel that properties managed by Five Star are held to a high standard and are well maintained. Having landscaping included is also a huge plus and makes a noticeable difference in how the properties are cared for. We have never had an issue with communication, and no one has ever been rude or unprofessional toward us. From the very beginning, when we first toured our current home, the staff has been nothing but kind, professional, and helpful. We were never charged a fee to view the home we live in. We have truly had a wonderful experience renting with Five Star and are very grateful for the home and service we have received over the past four years.

Would not do business with this company again due to the "gray areas" in the agreement terms…read moreregarding move out contractual obligations. I highly recommend getting everything in writing when conducting business with this organization.

After living in California for 25 years, I moved to Japan. My concern is my rental property in…read moreStockton. There are always issues and problems associated with the property. Yes, Liberty Property Management people, they take very quick actions and help me to solve those issues and problems with the tenant and associated with the property. Karen and Rosahura are my guys. I love them very much for their services !! Yes, thums up for LPM !!!

WARNING!!! WARNING!!' DO NOT RENT 625 mayflower st house. This house is a total nightmare fill with…read moreinsects , no insulation in the winter it gets to around 45 degrees. Worms come up through the sink. The drawers in the house are all broken. It has the same cabinets and vinyl floors from the 79s. The property owner doesn't want to fix anything. The only thing he replaced was the master bedroom vanity because every morning we wake up to worms in the sink and flys coming up. The other bathroom the pincher bugs come up from the bathroom tub. I posted pictures of that those insects did to my wife's legs and my back. Stay away from this house DO NOT I REPEAT DO NOT RENT THIS HOUSE. The lawn in this house is horrible also I spent a lot of money trying to bring it back to life and I succeeded email pictures to the owner and didn't even offer to reimburse us. House is the house of horrors.

Jason reached out directly to settle any confusion we had with the move out inspection and he was…read morevery professional about the whole thing. I misunderstood the situation and how the final move out inspection works. The things charged for are unrelated to that inspection and are completely valid. Jason has always been upfront and it was kind of a shock when we saw the final inspection which is not done by him. We never had any problems with maintenance or them sending out people to promptly help. Thanks again Jason for clearing up these details on what we were reading and very sorry for misunderstanding the situation you guys are great.

Very helpful thank you Bradley for making this process as smooth as possible. This apartment I've…read morelived in for 10 plus years and it's time to move on.

SUM Property Management has been great so far! Stacy and the team really help take care of…read moreeverything. I was a little worried at first about spending money on property management, but after how easy and smooth everything went, and how helpful and friendly the team is, I'm glad I found SUM Property Management and will definitely be using them for a good long while. Like mentioned above, they pretty much handle everything from collecting rent payments, coordinating repairs, and handling some utilities. Shout out specifically to Stacy for answering all my questions from the start, making my life easier, and being available via email and text. She's super patient and makes sure any issues or problems are dealt, chasing down answers when she's not sure about something. Truly appreciate the service she and the team provides. I highly recommend SUM Property Management if you're looking for someone to help you manage your rental property. They're especially good for first timers!

Horrible group of scammers that call themselves property managers. Scammed me out of $4k and…read moreexpected us to move into a rundown home that wasn't cleaned or maintenance. Stacy smiles in your face like she helping but behind the scenes she's a snake. Mendy is the worst. She coerced us into signing a lease with false promises. Beware when doing business with these people.

Scheduled a viewing and the listing agent never showed up…read more She even called me the day before to confirm. I showed up 10 mins early, called her 5 mins after our scheduled appointment for the viewing & sent a text. The agent never responded nor got back to me.

We have had nothing but problems since the very first day where she wasted our time complaining…read moreabout coworkers and then never even visited the property for an entire year. She has been rude and unprofessional in each and every encounter so far and now just charged us rent twice for October on autopay! I pointed out the mistake and no apology of any kind, just excuses as usual. Not even worth the one star I had to give.

My apartment is currently under management of this company and they are the worst one yet. Everyone…read morein the office lies! They don't respond to emails or return phone calls. Very unprofessional!

SG property really helped me a lot through these years thank you so much Stephanie and Gloria…read moreTatiana Eduardo

In the past...service request use to be a Achilles heel ... always a long wait and never complete…read morebut working with this management company has been a great experience and I'm well pleased good customer service is a plus and I felt lead to let be known of their service success... I've not had to take Tylenol nor deal with rude people since we've come into contract with Real management and for that I'm greatful... their company is the standard for excellent customer service

My mom rents with them , they have left her without a working toilet for weeks the floor is falling…read moreapart from how much it's over flowed they sent a plumber who told them it's the septic tank needs replaced or something they haven't done that in a year when are they going too? The house has the smell of a septic tank can't use any sink and flush a toilet everything over flows the shower can't even be on or the toilet over flows , the septic tank has no lid and the oven has never worked they didn't clean or paint before her move in (different management I guess before tho) so I won't judge them for that but I had to have someone snake the lines last week to get it to work when she pays rent and it's got the same issue because they are too busy basically when she called they told her "sorry it's a big job" no we have to go pee at the neighbors it's against a law and they should be held responsible for this can't shower at her rental or use the toilet the floor tiles have come off from the floor being wet so long it's now moldy and she's reported this to them I have to them and they said "sorry it's a big job" sorry that it's a law to have a working bathroom! And they are still charging her rent if they didn't charge her rent until fixed maybe it would be a different story but 1k in airport for this ?! Id suggest to go to Stanislaus property management they are professional and never leave someone without a toilet this is not ok they haven't even called my mom back since last week when she said the floor won't dry and it smells like a septic tank inside her rental thats toxic to her health my moms too nice to sue and I'm about ready to help her figure out the legal process because this is a health hazard and same to that septic tank no lid. To the owner ditch this company it's ridiculous to have them tell my mom it's a big job it's a big law suit... I'm done being nice about this issue my moms health is important Edit today 5/6/23 I only used this check in because idk what the hell else to do I hope anyone wanting to rent sees this due to this company haven't had plumbing at my mothers rental for a month it's 4am her toilet overflowed without her using it I'm fucking done this is toxic I'm so mad and I'm suing you guys not to mention no lid on a septic tank!!! I fell in a few days ago smh worst ever company told me "it's a big job" my mom just drove to arco at 4am to pee she had to go once she heard all the noise and got up toilet had brown water coming out for no reason she didn't flush just happened see you guys in court

The application process was a bit lengthier than it needed to be.Nonetheless, Adam in management…read morereached out to us with good news. Nicole and Adam were both great help with the lease process. Thrilled for our move!

Worst communication. They took my money ran my credit and didn't hear anything. Place I applied for…read moretaken off website no kind of notice or updates at all. Might consider legal action. Worst service.

I rented from Debbie @ Parkside MGMT for over 25 years. She is Amazing!!…read more She was understanding when issues arose and ALWAYS quick to respond when I needed something fixed or a friend needed a place to rent. She is great at making sure only quality renters occupy space. I would without a doubt trust her to take care of any property I own!! Thanks for the years of rent! JR

We went to an open house and someone there talked their way into renting the house right in front…read moreof us. I don't know if he offered more or bribed the person showing the place. No application. No credit check. No verification whatsoever. Had me at a loss for words.

Very attentive staff members, great customer service. Fast customer service & lovely properties…read moredefinitely highly recommend. Love our new home

We are new to California prime properties, & so far everything has been good . They are an awesome…read moreproperty management. Amy ( the lady that works in the office ) has been super nice , & with her our move in has been great.