A1 Power Equipment sharpened my Grandmother's hand shears it took 15-20 mins, Her shears were good and sharp (could cut a piece of paper) then they oiled the shears. The services were priced quite reasonable and the staff were ready to help soon as you walked in the door. I recommend this business. Thank You for the help guys. Will do business again in the future. John read more

A-1 Power Equipment - Lawnmower Sales Repair and Service - Plant shears - Nurseries & Gardening Near Me - Fontana, California

I went there to get a extra link to my mower chain and the guy told me no I won't do that for you, it's not worth having his guy doing it. I told him that's not good customer service and he said I have never seen you in here, I told him I've been in there and he said not in 10 years. He is definitely not like the old owner , he was great at customer service read more

Took me for $389 to repair an edger. First, they said the part that was sent out was wrong. I waited for about two weeks for them to tell me the part is obsolete. I told him don't fix-it. I would come by and pick it up. When I arrived, they said your edger will be done in 30 minutes. I told them I was not gonna pay for the Repairs to put the edger back in the way I brought it. They said absolutely not. You're going pay for the Repair so I had the police show up I gave them my side of the story and they spoke to the business, but unfortunately, there 's nothing they could do. In order for me to pick up my equipment now I had to pay cash. This business is a TOTAL SCAM!!!! How these people sleep at night. read more

My husband got his power washer fixed here. After paying what a new power washer costs, it still has the same issue. It only worked 3 times before it stopped working properly. They're a ripoff! read more

Good customer service les ayudan con todo lo que ocupan para sus motosierra equipo de arboles vien recomendados

Total rip off. Arrogant customer service and estimate given without even checking equipment thoroughly. Getting your gardening equipment fixed is expensive then getting your car fixed. Diagnosing and charging for that is a scam. read more

This is by far the best lawnmower/ landscape equipment store in the area in my opinion. Everyone I've dealt with there has been great and super knowledgeable. They have a huge inventory of Stihl tools. I won't waste my time going anywhere else. If your in the market for new tools or need one repaired, or if you need parts to repair your equipment yourself I would highly recommend going there. read more

Great customer service had the parts I needed highly recommend come by in fontana great prices

They really took care of me today. I needed help fixing two chainsaws and a part for my weed whacker. Amazing service thank you guys so much

Worst place to for repairs, very inconsistent. He said he'd have my pressure washer ready in 2 days. Took him 8 days. So if you NEED your equipment for work go somewhere consistent. Also very overpriced. I would recommend going to world of plaster. Much better service and consistency read more

This is my new go to place for my lawn needs. They answered all my questions before I could ask. Great service!

Best of the best really nice guy if you need any commercial or just house equipment recommend coming here

Called and told them the situation with my lawnmower,they gave me a estimate of 45 to service it plus and parts. only to get there and be told something different. Now regardless if it was a misunderstanding or not.. during my conversation with the gentleman at the front (posted picture down below) he was extremely unprofessional and rude. I seen him turn away several people before getting to me. As i was leaving loading up the trailer (witch they helped unload) this guy follows me out and continues to be unprofessional laughing and stating "F*ck, if you dont like our prices too bad." Never once did he apologize for the inconvenience. read more

A-1 Power Equipment - Lawnmower Sales Repair and Service - Rude Employee. - Nurseries & Gardening Near Me - Fontana, California

Very helpful while selecting my new Stihl blower. Easy parking, no lines and they had a full inventory. Highly recommend this store over Lowes or Home Depot read more

Juan helped me pick out a blower and chainsaw today and the customer service was great. Very easy transaction! Thanks again.

I took my chainsaw to be tuned after I installed a brand new carburetor in it and also put in fresh mixed gas but couldn't figure out how to tune it. They charged me $40 and after a week I called for an update and the person that was on the phone told me that it needed a carburetor rebuild cause the old gas in it clogged the carburetor and it was going to be $170. After telling him that it had a "brand new" carburetor and new gas he brushed me off and asked if I wanted the work done or not. I will never, ever recommend this place cause that was straight up trying to rob me. Totally disappointed!!! read more

Went in today in need of new weed eater and power broom to clean my artificial grass. It was really dirty with debris from our wonderful Santa Ana winds. Spoke with Sales man Tony Morales and told him what I needed. Tony pointed me in the right direction and they had what I needed in stock. I purchased the STIHL Kombisystem with KM-BROOM Attachment and W/E Attachment. The equipment got the job done. read more

A-1 Power Equipment - Lawnmower Sales Repair and Service - After cleaning with STIHL equipment - Nurseries & Gardening Near Me - Fontana, California

Absolutely overpriced. Yes they were extremely patient with me but really freaking expensive. My machine will not be returning. Over $500.00 and that was just a tune up on the motor. They wanted over $1,200.00 to rebuild the tiller motor. I was in to deep with the tune up, no way I was going to fix the tiller seeing I want to sell it. That was going to be over $1,700.00 dollars on a machine I would be lucky to get $500.00 for. read more

I went in to exchange a spark plug and he didn't charge me the difference when the other one cost more, thank you! Definitely coming back.

I did my research for a chainsaw, I choose the 18" Stihl, I found A-1power equipment and met with Tony the salesman. I was impressed with the large selection of chainsaws and Tony was very helpful. I would recommend this place to anyone looking for a new piece of equipment or service. Thanks Tony! read more

horrible customer service guy has a attitude guy told me had a part I needed I came at 3 it says they close at 5 and nobody's here

On Wednesday, September 13, 2023, I went in to purchase a hedge trimmer, and few more items. They took the time to demonstrate how to use the equipment, and answered any and all questions I had. Even went out his way to assist me with taking it out to my vehicle. I was recommended by a friend to check them out, and I never had a problem. read more

Very professional and knowledgeable staff walked me through the whole process of care for the new hedge trimmer I purchased. They also do repairs on various power equipment . Im going back today for maint/repair on my echo weed whacker. read more

My experience in purchasing a new weed-eater couldn't have been any easier. Tony has a wealth of knowledge and experience and he will be completely honest with you. I would definitely recommend him and this shop. read more

This is the worst place for customer service. I left my chainsaw so they can give me a price to fix it and I didn't hear anything for 3 weeks until I called them. They told me they would call me back and never did. I ended up picking up the chainsaw and donating my 35$ to look at it. Never going back here again. Worst place to take something to get fixed. I would of gave them negative stars if possible... read more

sorry a** service, parts guy doesn't know nothing he can't tell you if he has the parts you need. he tells you to come to tell you that he does not have the parts. read more

This place is a rip off beware, we bought a saw there and it came out defective, after only 1 use it wouldn't start anymore at the store the manager gave a million excuses and after acknowledging what he was saying didn't make any sense the owner an old guy decided to barge in a violent manner and told my husband to leave his store, after calling the manufacturer they re assured what we already knew the representative told us his excuses were senseless. Here we are trying to help these small business stay afloat with our purchases, my husband spent $1,300 there in tools, and instead of them offering to take a look at it, the owner told him he should have bought a warranty which was never offered to us, instead of being grateful for customers he basically told my husband to go screw himself. Awful customer service. read more

just a heads up warning, these people are crooks.I took my lawn mower to be worked on{hard to start}.The place that I usually go to were closed ,due to covid 19, but since I've been working ,I thought I would support a local shop. Huge mistake. To clean the carb,$180.00.....ok, it was alittle high, being that brand new one was 300.I didn't feel dealing with it, so I said "ok, fix it". Two weeks later, I pick it up,it still didn't start very good,so I took it back(90 day warranty )they wanted to charge me more for a new carb.said it wasn't under warranty because the air filter was dirty.I said if it was so dirty, why didn't you let me know when I picked it up?He tells me that I should have known that.....it was barely dirty at all.I brought it home and fixed it my self. the place is a rip off read more

Horrible service from the guy behind the counter rude he lost major business with a huge school district in the San Bernardino area don't waste your time on even give them your business go somewhere else read more

Extremely over priced. They charged me $85 just diagnose my pressure washer, after talking to a few people that had already used this shop for repairs they all seem to be told they're carburator needs to be rebuilt. So they charged me $85 plus they were gonna charge me $202 for a carburator rebuild and a tune up for a grand total of $287. The owner was nice until I said not to repair it, and when I was leaving his shop after picking up my pressure washer I was asking about a part I needed and he told me you're gonna have to come back we're getting ready to close. Bad experience and service I won't be returning. read more

Antonio was very helpful and repaired our Honda mower. He kept us up to date on progress and got the repairs done as quickly as possible.

Really bad service! The manager is so rude! And expensive , i paid 85 bucks just for nothing

This is the worst place for customer service, I paid $35 to inspect my chainsaw to inspect the condition of the chainsaw, I received a call the next morning telling me the pully was clogged and they had to clean it and I owed them an additional $65, That's a total of $100 and not 1 new part has been installed, I stopped him there and went to pickup my chainsaw, Complete waste of $100, They didn't even get authorization for the extra $65, Beware of this shady ripoff business, I'll never go back there again, If you go there make sure you get a copy of your authorization receipt you sign so they can't add unauthorized work and charge you before notifying you read more

I started off by calling this company and asking them how quick they can turn over a generator because of A upcoming camping trip. They said 3 to 4 days I said great and dropped it off a week before I needed to use it. After speaking with Tony several times to try to figure out what was wrong with it he continually said he call me back he didn't know the pricing as of yet to find out that they hadn't even looked at it until two days prior to when I needed to pick it up. When questioning him why are you barely looking at it a day and a half before it's got to be completed he said he got back up but yet never communicated to me to let me know that the original deadline would never be met - no communication no care no thought process to understand the deadline. I would strongly recommend thinking twice about using this company read more

Beware they misrepresent that they provide a discount to the Senior citizens in the local publication in Lytle Creek which is not true. I asked for it and was told it did not apply to my purchase. I explained that I read their ad and there were no exceptions listed. Spoke to some of the neighbors from the community center and was told that other residents had similar problems too including a couple of Board members of the community center. read more

0 stars, this was my 2nd time coming to this business as a local customer living nearby. Being in the landscape business for 25+ years I knew his prices were more than average, BUT I was still okay with helping out a local business and giving them my money. My first visit the owner was rude and didn't care to have any sort of customer service. I thought to my self, you know what maybe he's just having a bad day. Today I figured I'd give it another try and give him my business once again. I walk in friendly and not only does he ignore a simple conversation he is just plain rude and has NO care for customer service. Just as I was thinking of bringing in multiple pieces of equipment to get serviced he quickly reminded as to why this was my LAST visit to his business after asking him a simple question and getting it answered with attitude as if I was stupid. Do your self the favor and take your business elsewhere. Cause this place does not value its customers, after seeing all these bad reviews maybe the owner can realize what puts food on his table and learn to treat customers with some respect and value their business. Good customer service goes a LONG way. read more

Bought a STIHL trimmer this weekend. Great service, very knowledgeable, friendly staff. Would highly recommend!!

Extraordinary Customer service, robust product knowledge and an impressive array of "in-stock' inventory, set Manager Tony Morales and his team at A1 Power Equipment "a cut above" the rest. With Tony's guidance, I have became the proud owner of the new Battery powered Multi-Tool Kombi System by STIHL. This 36V system is a beast of a work horse and without all the noise. Found my STIHL product and my new STIHL Dealer! One happy customer! read more

This place is awesome ! They have good prices and don't bs . Tony was supper funny ! Thank you guys for fixing my chain saw only took two days to get an estimate thank you!! You do have to pay a fee for them to look at it but the fee does go towards the repair if you choose to go with them . read more

I brought in my 5 minute run time Stihl MS250 chainsaw for not starting! I explained to the tech that it wasn't getting spark to ignite the fuel! I paid $42 for a diagnosis and received a call an hour later stating it needed the carb rebuilt, exhaust port cleaned and a new spark plug for and addition $186.00!!!! I declined the repair because being a Brand New Stihl it didn't need any of that! I brought it home YouTubed ignition problems! I removed 4 bolts and loosened 2 more, set the ignition coil gap to .008 and put it all back together. It started on the 2nd pull! This place is terrible and should be avoided unless buying a Brand New Product, take your repairs elsewhere! I wish I had read other reviews before going there, this place was so much better in the 90's. SMH business treats people like their idiots! read more