Great service. Guys were very professional and nice. My carpets turned out great! I liked that the guys put shoe covers on also. read more

OVERPRICED! And still have stains! Our carpets really aren't in bad shape and just needed a regular cleaning with exception of my daughters room. She has stains on the carpet from her makeup. I told the person when booking the appointment as well as showed the technicians when they were here. They did not get out a single stain! That was pretty much the only thing I asked them to do and they didn't do it. I sent them a message about it with pictures and when the lady called me she said the technician told her that I had never mentioned makeup stains to him. Are you kidding?!?! It was literally the only thing I pointed out to him. They charged me $250 for a living room, small computer room, hallway and ONE bedroom! I ended up going at the stains myself with makeup remover. I let them know I was unhappy, especially considering the insane amount of money they charged me. They offered to come back and try again but at this point I've taken care of it myself. I have kids homeschooling and animals. It's not easy for me to make my home accessible for people to keep coming in and out. read more

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I just had my carpet cleaned from A1 integrity, it turned out fantastic! They have been in business here in Napa for 40 years and Rob the owner is a great guy and actually cleaned our carpet himself. He was prompt and gave us a very decent price, very happy overall and we were very happy to support local! Highly recommend him. read more

I have been a happy customer for 20 years! A-1 Integrity has made stains disappear that I didn't think could be remedied! They're perfectionists, so you can rely on your carpets and floors to be beautiful and almost new-looking when they're finished! read more

I called over a month ago to have carpets cleaned. I have dealt with this company for over twenty years and today I had the worst service. They didn't show up and we called three times before we got a response. An hour and half after our appointment we were notified that there was an injury and they needed to reschedule. Horrible customer service. My guess was Melissa screwed up and then tried to cover her error since she forgot that she had confirmed with me and called a week ago. Debbie was so much better and I am sorry to not being doing business with them. read more

Thanks again for doing a superb job Zane. You out did yourself by going the extra mile. With my history of back issues you were willing to assist me in moving heavy furniture. I highly recommend this company for your carpet cleaning services. read more

Thank you A-1 Integrity Services. You went above and beyond in making our carpets look brand new. Both Father and Son, Rob and Robby are both so kind, have great customer service, and get the job done quickly. We are amazed at how clean the carpets look now. We highly recommend A-1 Integrity Services! Thank you again! Amended/Updated review. In tying to get a hold of Integrity to get them to come back to fix some areas they either missed or didn't do well enough, took about a week to even get in touch with someone. Left a couple of messages no returned call. Finally the 3rd time I called at the end of the week after leaving the 2 voicemails we get a hold of someone. She said she wasn't in the office and couldn't return our calls. I would think someone else would be checking voicemails or have a voicemail recording saying you are out of the office until such and such date. The other update is that the appointment for them to come back was for today 7/9 at 11:30am for a service fix, however they called at 11:35am to say they can't make it because they are stuck at anther job. I get that and that does happen, but wouldn't you know you will be stuck at another job sooner than 5 minutes after my appointment time? I'm leaving 3 stars because the owner and son are actually really nice guys and have great customer service, but the organization in the office is not there. Thanks. read more

A-1 Integrity Services - Carpet Cleaning Near Me

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They continue to do a fantastic job of cleaning my carpets! I really appreciate their timeliness and quick responses!!! I Definitely recommend them and hope you find them as professional as I did! read more

Rob and Debbie personally own and operate this carpet cleaning business. They are extremely experienced and have been in business for over 20 years. They are based in the town of Napa (support your local business owners). They do a GREAT job, take special care of your home, and are reasonably priced. I had used A-1 a lot 10-15 years when I own my first home in Napa. (Then moved from that home and did not have carpets in between). I recently moved into a home with carpets. When I called recently I was happy that they were still in business. When they showed up they did a better job than ever! As a bonus, Rob and/or his son do some of the jobs themselves (to stay on top of customer service). In addition, Rob and Debbie are very -kind- people. It feels good to do business with people like this. Highly recommended. read more

These guys gave me a quick estimate and had my carpets clean within a couple of days. The price was on par with other services but I've had carpets cleaned before and A-1 did a much better and more thorough job than any previous cleaner. AND, they left their fans with me an extra day to get my carpets thoroughly dry. It's been 3 months and 2 holidays and my carpets still look great. Look no further! read more

A-1 Integrity Carpet Services took care of my mother's expensive antique Persian rugs with extreme care. What a difference it made after they were cleaned. My mother who is very picky was very happy and pleased with the outcome and would definitely recommend A-1 Integrity Service to all her family and friends. Thank you A-1! read more

We've been using A-1 for years & they never disappoint! These guys are dependable, efficient, trustworthy and very professional. Our carpets and upholstery look perfect (even the nasty teenage boys' rooms!). We unfortunately had a couple of other companies come in when we had a promo to use but never are the results as good. To be honest, I think we paid more with a coupon than A-1's regular price. read more

Yet another fantastic job by Rob and the crew on my carpet this week! I have used A-1 over the last 22 years. They even cleaned my cream colored, fragile material sofa and loveseat with fantastice results. read more

I was concerned about my wool carpeting being cleaned because it was drenched when I had it cleaned by a large commercial company several years ago. No worry this time as A-1 did a great job and the carpets were barely damp when they left. I was also pleased to learn that A-1 uses special cleaning agents for wool, where all others who bid my job treated wool as they would synthetic carpets. Nice guys, too. read more

A-1 Integrity Services just did my 2 bedroom 2 1/2 bath condo a couple days ago and did a really fantastic job!! Rob (the son taking over his dad's business) did a very thorough job upstairs and downstairs and the full staircase as well. Boy my place smells good and looks so good! Thank you Rob for doing such a wonderful job! I am very happy. Cata Parkhurst read more

Spoke with Rob regarding getting wrinkles out of a newly purchased area rug. The rug had been rolled and had ripples. He felt they could steam the carpet to relax the ripples. We have before and after pictures. The rug looks much worse than to begin. Now big creases and wavy along edges. MUCH WORSE. They are charging me $160 to ruin the rug. They think it's the manufacture's problem. No warning to me that the rug could come out worse. Clearly, he is just worried about making his money and not about the client. No referrals from me and the people who work for me. read more

I had them out to clean the tile on the bathroom walls, around the tub/shower and the rest of the tiled areas in the house. They arrived on time, were very professional, courteous and gave attention to detail. I would highly recommend them to anyone. read more

This company is the best in town. Not only do they clean carpets great, they will do the showers and re-polish marble. On top of that, they are about as nice as anyone can be! read more