I was pleased with the service when I dropped off my clothes and customer service was excellentread more

After relocating to Mequon from Chicago I have found most things a little cheaper. Not this…read moreplace!!! My bill was TRIPLE what I paid for dry cleaning in Chicago. I paid for 1 sweater $16, 4 pants, $16 each and about 20 shirts, $5 each for a total of $190 for 25 items. They offered me coupons for my next visit which I turned down as I told them I won't be back.

The picture explains it all! They ruined my Canada goose and blamed the manufacturer. What a shame…read morebecause I've been a loyal customer for years. Don't trust them with anything black or dark.. it will come back faded!!! I tried cleaning the coat myself to see if I can get it off but nope. I'm so upset that they tried nothing to help.

Washbnb service has been impeccable. We found them in the early stages of the pandemic when we were…read moreafraid to go to the laundromat. The offer of providing subsidized service for seniors was a life saver. I was amazed at the quality of their work. I will be a forever customer!

From the owner: Starting at just $20 per bag, our virus-safe wash + fold service comes direct to your door. Our…read moreprocess eliminate person-to-person contact and follows all CDC guidelines to safely laundry your items and return them to you.

I have never seen such a dramatic drop in quality of service in any business since this was sold in…read morelate 2024. Every order has broken buttons, pants with 2 creases, shirt collars searched with collar stays actually imprinted on the outside. The list goes on and on. The people who work there are great. It's unfortunate the rest of the company is not.

Stay away from this place now that they have new owners. The prices are up, the quality is down (on…read morelaundered items and they now shrink wrap all of our laundered item. They turn into wrinkle bombs!! What the hell?? Also as of today when I dropped off our usual order, I was told that they will no longer launder towels or sheets. What??? We are a handicapped couple and cannot go downstairs any longer to get at the washer and dryer. I can accept that we'll have to pay someone to do this service but this is bullshit. Stay far away from these guys.

Few very important aspects that need to be addressed with this place…read more 1) the work they did on my shirts were professionally done, and that's where about the good service ends. 2) Prices are very high. To have two shirts pulled up two inches I was charged $15 EACH. Making it $30 total 3) Service was everything but pleasurable. When I dropped off my shirts they never mentioned a price. I was told I could expect a call in 7-10 days, 3 weeks later I was still waiting for the call. After making two separate calls I was finally told I could come pick them up. Then after complaining about the price I was told to pound sand and that's what their prices were. Again! To be fair, the work was very professional and I didn't have anything cleaned so I can't speak toward that aspect of their business. But overall I'm not very impressed with their service and prices.

I had bought my white professional shirt (White House Black Market) which was hard to find and I…read morebought it for $98 plus tax. It's very hard to find a white shirt that fits well on me. I took it a few months ago to get it cleaned. When I went to go pick it up, they approached me with a big green mark on it. They asked me what it was. I responded "that was not there when I brought it" they tried blaming it on me. I didn't accept that fault because I knew it wasn't there when I dropped it off. They said they will try to work on the spot. After giving them sometime, I would call and they would push me off. The owner, Vladimir, told me that they couldn't take the stain out. I wanted to salvage the shirt since it's hard to find a good quality, fashionable white shirt. I offered if he can cut the sleeve to make it a 3/4 sleeve to remove the stain. He said they do tailoring and can do that and he was looking online for the same shirt. Weeks went by with no call from him and every time I would call they would push me off. I finally went to the store today and he gave me my shirt in a clear bag and it had MOLD/black spots all over the shirt and it was torn on the sleeve. I asked him what happened? He continued to offer me $70 in credit or $50 cash. I told him I spent $98 plus tax and they don't sell this shirt anymore. I asked him about his insurance. He said he will not claim on his insurance because he has a $250 deductible. He pulled out $50 and handed it to me and he wanted me to sign a liability release. I told him I wouldn't. He told me that's all he's giving me and that I can sue him or whatever I need to do. This is a disappointed and very upsetting. BEWARE that if something happens to an expensive item he will not give you what it's worth and will try to blame it on the customer first. He had my shirt for months before I picked it up today. I gave him the benefit of the doubt that he was going to be able to fix the shirt, but he didn't! He gave me $50 and told me to sue him or whatever I need to do. Sara

First time visiting and using this laundry mat. It is a nice place, very clean, with plenty…read moremachines for use. People are very helpful if you need help. Clothes look clean when coming out of the washer. Background music is at the perfect level where you can hear it but it's not overwhelming. Getting here early looks like the best option before it start to get crowded

Greeted me with a smile and hello! My check in was in and…read moreout. Great pricing and I love my bottle of water

I recently walked in to compare prices. I was using Brown Deer Dry Cleaning, but after a $56.00…read morebill for 6 items I was shopping for a new cleaners. I walked in and told the young lady on duty about my prior experience down the road. She told me their prices, I immediately went home and placed 14 items in the cleaners. After I left I received a phone call from the young lady letting me know that my bill was only $52.00!!! Today I picked up my clothes, they were pressed, fresh and ready before date listed!!

Outstanding service. They were terribly fast, dropped off my laundry and it was ready less than 3…read morehours later. Great customer service, highly recommend, especially for travelers who need laundry done but don't have time to do yourself.

Thank you SO much, Milwaukee Laundry & Tanning…read more Thank you for having the Wash & Fold service, and thank you for offering it at such a great price. Thank you for your fantastic turnaround time for your Wash & Fold service. (If you drop your laundry off before noon, it'll be done the same day.) $1.05 per lb to have someone else wash, dry, & neatly fold my laundry.... I don't think anything (besides kittens) could be better than that. It's not that I don't like doing laundry; it's just that, as a busy adult with more than one job, laundry ranks right up there with doing dishes in the list of things that I NEVER feel like doing once I get home from work. (Actually, I hate doing dishes; but I digress.) I dropped off a massive amount of laundry to a very friendly clerk who patiently weighed it all out & tallied up the price. When I came back to pick up my laundry, the informal clothing (workout gear, pjs, etc) was packed up neatly in bags, folded PERFECTLY, & the sweaters/slacks/formal clothing was on hangers, bundled inside plastic garment bags (as one would get from the drycleaners). Everything was extremely fresh & did I mention that everything was perfectly folded? I am SO impressed. Absolutely worth the price. I never thought I'd say this about a laundry service, but.... I love you guys. Seriously.