Always great service! Guys are professional and super affordable, wouldn't change them for anyone

I have gotten my dry cleaning done here multiple and have multiple stains. However the stains always come out and the clothing looks close to brand new. It was very affordable for the clean being done. They are very friendly as well read more

I received a comforter back that was not in fact clean, the underside had brown marks, some could be scraped off with a fingernail. I returned it to the shop asking for a rewash. They charged me to rewash it! Keep in mind, this is a queen comforter that requires a large, front loading washing machine. Each cleaning I was charged $45, so a grant total of $90. No interest in compromising or discussing the issue. At the time of pick up I had also dropped off additional clothing to be cleaned. I left flustered about the comforter and called no more than 10 minutes later asking them to please set aside the clothing, do not clean and I'd pick it up. I was told, no problem. When returning to the get the clothing they claimed I had called too late, and they had already cleaned everything. read more

A-1 cleaners is my go to place because everyone there work as a family. They also ask about how you are and ask what you will need. Especially the women who does alterations is amazing at her job and can get possibly anything that need to be fixed. read more

I have been taking shirts to A1 cleaners for the last seven years, since I moved to the North Shore. So today, I go in to pick up TWO short sleeve cotton shirts. My bill was $14.72. I said there's got to be a mistake - it's only two shirts, and they said the cost is because they were dry cleaned. The lady who is always there as a seamstress came over and told me the two shirts did not have to be dry cleaned. I replied that I knew this, and that I never dry-clean my shirts. She said "you must have asked for dry-clean". Not only did I not ask for dry clean, I NEVER say anything at all, since my shirts are routinely laundered (and pressed, with medium starch). They are returned to me that way every...single...time. It's in the computer, so they never ask, and I never have to request it. So today, they refused to charge me the laundered price, saying "but, they are already been dry cleaned". I asked them if it was worth losing a long-time customer, and they didn't answer. We'll, they just did. I will never return to A1 cleaners. There are several that are closer anyway. Refunding me nine bucks isn't hard. Oh well, live and learn. And, I'm not sure why my review states I'm in San Francisco. I'm in Mequon. read more

A-1 Cleaners - Laundry Services Near Me - Mequon, Wisconsin

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I recently sent a custom made runner in to A1 cleaners in Mequon. When I picked it up, as my credit card was being charged, I noticed it looked strange. I unwrapped it to find the white fringe was a dirty yellow brown color and was hard/stiff as though the cleaning process caused the glue to melt on to the fringe. The young man told me thats how I brought it in, after I insisted he agreed to get it redone. I picked it up today and it is still awful, it is ruined and I will never use it. Again, the same rude young man insisted thats how I brought it in. I asked for a refund and he told me he didnt know the name of the company but every cleaners in the area uses them so they must be good. But you dont know the name of the company? Really!? BEWARE of having any carpets cleaned by A1. I have been a customer for years and they repaid my patronage by ruining my rug and charging me to do it! read more

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On Wednesday, March 20, 2019, I brought a 2' x 3' area rug to A-1 Dry Cleaner & Alterations. My husband and I purchased the rug from a local store, Past Basket, last year for $162. The rug is made by Dash & Albert and is called "Blue Moon." We decided to have the rug professionally cleaned for the first time because the rug was showing dirty areas in the middle of the rug, which is white and light blue. (We don't wear shoes in our house, so this was just normal wear.) Also, there were no stains on this newer rug. Please note the instructions on the back of the rug state to have it professionally dry cleaned only. On Wednesday, March 27th, my mother picked up the rug for me as we were out-of-town. On Sunday, March 31st we returned from our trip and saw the rug for the first time. I was horrified by the state of the rug. It was extremely discolored and there were pulled tufts of wool spread throughout the rug. The rug looked vastly different. It was ruined. The following day, Monday, April 1st, I brought the rug back to A-1 and voiced my grievances in detail. At the time, the A-1 employee who assisted me said he would give it to the company that picks up rugs (and perhaps other items) to see what they could do. This evening, April 10th, the owner contacted me for the first time. He was rude, argumentative and defensive from the get go. The owner admitted he never saw the rug when it was initially dropped off yet claimed it was "an older rug" and "it was very stained." Both are inaccurate and again, he admittedly never saw the rug. The owner is not willing to compensate us for the rug because he "doesn't think there's anything wrong with the rug" and we only spent $150 at A-1 during the last year. The owner said that if we were regular customers, he would "do something." That shouldn't matter. Frankly, I'm stunned by the owner's behavior. The age of the rug shouldn't matter, but it was newer. Nor should it matter how much money we've spent there. I also posted a complaint on Next Door Neighbor. I do not recommend using this dry cleaner! read more

I love this place. They have on site cleaning and always get my clothes back to me when I need them; in addition, they have an awesome seamstress! A zipper was broken on my winter coat, and they fixed it on the spot without having to replace the zipper--no charge. I couldn't believe it...For over a year no one could figure out how to fix my zipper until I finally decided to pay to have a seamstress replace it--and they fixed it at A1. They have also helped with some minor sewing projects for fair prices. They are my go to cleaners. Another place told me they don't do any seamstress work and they took much longer to dry clean. A1 is set up to meet the needs of the customer. read more

I have been taking my dry cleaning and shirts to A-1 for well over 10 years. About two or three years ago I had a couple of shirts that came back with rips in the elbows. I asked the owner and his wife about this and they said the shirts were too worn in that area. I decided that this was an unacceptable excuse about one week ago when THREE of my shirts had rips in identical places. The owner again said that the shirts were too worn. One was nearly new. I'm guessing this is not at all uncommon with A-1. If they would have owned up to their "mistake", they would still have me as a customer. read more