I can't love this store more. It's impossible. First of all, the staff are super knowledgable, fun,…read morekind and PATIENT. It takes some time to fit weird feet into Birkenstocks, my friends--I have weird feet and they have never felt more seen and celebrated than they did at Journeys. This is saying something because I have been to a number of specialty shoe shops be they orthopedic or fashion-forward, where staff are not just undereducated about product but focused on hustling product commission. Did you know that in a Birkenstock, a 38 narrow footbed can fit like a 37 regular footbed? It's true. Think about that. (Women understand this math mystery because we wear brassieres and similar magic is at play re sizing and girlfriends, if you did not know this, please Google and welcome to the promised land.) Did you know that a Birkenstock "soft" footbed fit-feels differently than their standard footbed fit-feels? Makes sense right? Something squishy fits differently than something structured, EVEN IN THE SAME SIZE. What I'm getting at here is that the staff at Journeys are basically benevolent scientists when it comes to sharing myriad details of fit and utility. I worked with Lauryn, who is kind and knowledgeable. When I apologized for being a mental nightmare to fit she replied, "You're fine. I love helping people." Folks, omg!!! Maybe just go to journeys to experience next-level understanding and can-do vibes. Both Lauryn and her colleague Brooklyn helped me come home to myself, in color and style, as young, fashionable women of a certain age are super good at doing. They were well aware that my lifestyle includes subways and sidewalks and walking everywhere AND they understood the importance of being cute whilst living life. I tried on eight pairs of shoes in different colors, materials and sizes. During my final moment of hesitation over the shoe I wanted, I shared that everyone in NYC has been wearing the white Arizona for at least three years. They intoned: YOU DO YOU. So I did. I walked out of Journeys with the white Birki-Flor Arizona and I am thrilled. ps: Journeys has a brilliant returns policy which is frankly phenomenal: if your shoes aren't working for your feet and they show reasonable wear, one has 365 days to return the product.

Great deals and super friendly staff! The store was clean and organized, and I found exactly what I…read moreneeded for a great price. Love shopping here ,definitely one of the best Gap Outlet spots around!

I fell into the Gap. I know, I am few years behind on this, but so is Gap. We all know that Gap is…read morenothing more than a more expensive Old Navy. That still holds true for here. It's an outlet store with no outlet pricing. The store is rather large and packed full with items to pick over. But, like I said, there is nothing outlet about this place. It looks and operates like a regular mall store. Areas are set up to reflect distinct areas in the stores for sections. Then there is the clearance section...which is always a mess and hidden from the front of the store. Of course the clearance section is a mess. I bypassed those and ended up browsing through the store. I did take notice that there were select sales for items in different areas. I picked up a few items and made my way out of the store.

other stores have 75% off of their children's clothing, the Hagerstown, Maryland carter's…read moreoutlet store hardly has anything and their clearance prices are far from .good. I was the only one in the store no wonder.!!!!

Out recently shopping for Christmas brought me here. I was actually kind of excited to come here…read morebecause I really don't get to buy clothing for kids on a regular basis. I know, I know, kids do not want clothes for Christmas, but what can you do when your uncle buys you some clothes. Nothing, that's what, you are stuck with it and won't appreciate clothes during Christmas until you are older in life. When I came in here I was greeted as soon as I came in the store asking if I needed anything. Of course I did not know what I was looking for as I was just browsing, so I declined. I went through the store and picked up a few items and made my way to the register. Every thing was on spot in here. The interactions were pleasant. I would definitely stop back in here again.

Took mom shopping while we were visiting Frederick, which is about 40 mins away from this location…read more They were having a sale of buy one pair shoes, get one pair for 50% off and this included clearance items. The lady that helped us was very patient. My mom has one foot that is slightly bigger than the other and normally its no issue, but on occasion she can have some issues with one shoe being too big and the other just right. The lady that assisted us was really kind and continue to offer my mom a variety of styles until we found the ones that fit her the way she likes them to fit. We ended up with two pair shoes for less than $40 from a brand that is know for its quality and comfort.

Its like DSW cousin store. I needed some nice dressy heels for an event. I love the selections…read more The store was neat and organized. They carry a lot of name brands but at a lower price. Checking out was a breeze. Staff were friendly. They had a lot of cute boots with heels but I really dont need more boots lol

My husband who is 96 yrs old and blind wears a men-size 7 shoes--which is very hard to find in our…read moreFrederick shoe stores--until we found Off Broadway! I have never seen so much variety/selection in one place, fair pricing, and excellent service. THANK YOU OBS!!

Had to use the bathroom. They had an out of order sign there. When an employee hears me complain,…read moreshe told me I could use it. There was nothing wrong with the bathroom. She also stated that she didn't get paid enough to clean up poop. Clearance shoes are pretty good but run very narrow. They are always running a buy 1 get 1 50% off.

Great store to buy shoes with their buy one and get one half off. Plenty of shoes to choose from at…read morea reasonable price. Seems like hardly anyone is shopping at famous footwear so easy in and out. If my review and pictures helped you then please give me a thumbs up

The store has a huge inventory and great selection. The service was great too- I had tons of…read morequestions and the employees even brought out the size I needed from the back-which I didn't expect at an outlet store. We were happy with the service, selection and value of the coats we bought. We look forward to returning

60% off the entire store today. Had a great experience here…read more Friendly team members. Pet friendly. Clean dressing rooms. Tons of coats. Slim selection on many other items as a result of the sale I'm sure. Could barely find sizes medium and large for women's but no shortage of Small, XS or XL. Really great selection of shoes and accessories for men, women and children. Terrific shopping. Grabbed a few hoodies, gloves, a pullover and some beanie hats as gifts for my nieces. I thought the dressing room was really cool as the exterior walls have artwork that delivers a history lesson about the business. Very cool.

Awww. I walked around the store two or three times. It didn't take long. I was trying to find…read moresomething to buy. SOMETHING. PLEASE! Nothing? fine. so disappointed. And Ashley S. is right about the customer service. They are unfriendly KS girls.

Caught this store in the middle of a MAJOR sale this weekend. The staff seemed almost as excited…read moreabout it as the customers. The sales associates were cheery and delightful, offering ideas and suggestions, helping shoppers make some very tough decisions ("Do I get this bag in every color, or should I get this one color in a different style?") and making the men in the store feel slightly less out of place (like my very patient boyfriend!). They walked around with cheat sheets to help customers get an idea of how much their purchases would cost, and they happily did dozens of price checks for customers, when asked. I was having a hard time finding the right bag for me. I was in the market for a black patent leather bag (which they didn't have), that I could comfortably carry on my shoulder and tuck underneath my arm, that I could both wear to work and dress up, and that had a full zip closure. Nothing I found seemed to be fitting the bill. One of the associates (I think my receipt said her name was La H.) stepped in to help me and nabbed my (almost) perfect bag on the first try. It wasn't patent leather, but it was still pretty damn fabulous. And when the whole store is on sale, you can't stop at just a hand bag... that would be rude. No, one must share the love. So, I picked up some accessories for myself and for a friend (also on deep discount!) and STILL walked out paying less than I would have paid, full price, just for the purse. That, ladies, is what I call a score!