I've been a loyal customer for over 30 years due to the outstanding craftsmanship and customer…read moreservice I have received over the years. They do custom work (wife's diamond anniversary band) and repairs/resettings. Bonus is the super reasonable prices for watch battery service. Thanks.

Fantastic Jeweler! Fixed my bent prong on my ring - on the spot at an unbelievable low price!…read more Service was excellent! Hours are limited but worth coordinating your visit. They also replicated my mothers wedding band beautifully again at a great price, well below traditional jewelers!

I bought a Gold textured wedding ring last year from Ricco and recently got married. I been wearing…read moreit ever since and I love it. Couldn't be happier with my ring!!

My husband and I commissioned Ricco to create my engagement ring and I also purchased a stunning…read moresilver cuff bracelet from him. He is a marvelous listener and creates distinctive one-of-a-kind pieces.

Wonderful Experience! Not only do they have the most…read morebeautiful new pieces, they have a wonderful estate collection. The staff is so helpfu!

told they did their own repair was suppose to get back to me, They got back to me about the other…read morering and sounded like they wanted $$$$ I refused until they give me the price of fixing the other one? not the way of doing business ??? like take the money and run? BD

Came in for a watch repair and enjoyed looking around at the many other options they have. They…read morehave a nice selection of a state jewelry as well.

Great pieces and the service is second to none. If you need anything stop by and see Liz and she…read morewill take care of anything you need!

My wife and I had an amazing experience at the jewelry shop. They helped us selected and delivered…read moreexactly what they said they would at a reasonable price. Thanks Tim and crew best wishes we will be back.. Randy & Jessica M

they were so helpful with my dealings and knowledgeable great attitudes and personalitys go back…read moreanytime recommend highly

Robert's Jewelry is a wonderful place to have jewelry repaired. I have had quite a few watches…read morerepaired, including antique, modern, mens' and womens'. They do a great job for a great price. I also love the friendly service and the long standing tradition of excellence.

Family run business that has been around for over 100 years. Wide selection and offers jewelry…read morerepair.

There was a time when the proprietor and his wife did amazing work and gave amazing customer…read moreservice. Not anymore. The grandsons are smug and rude. My mom has known the owners for more than 25 years. We only go there for any repairs. I took my mom's Movado watch in for a new battery. This is the first battery it's ever needed. The grandson reluctantly changed the battery and handed the watch back to me without even setting the time. And for some reason a piece of dust just appeared on the face of the watch that wasn't there before he opened it. He claimed that the dust was already there. I knew it certainly was not. Then he claimed that sometimes dust shows up when a watch is opened. Ok, then get it out! The smug twits don't offer to get the dust out or do anything to address my concern. I'm still kind to them because the owners wife is there and now she realizes that she knows my mother. She tells me that the battery is free of charge. I don't care about the battery charge, I want the watch returned looking the same way in which it was presented. Unfortunately I'll need to take the watch to a real jeweler now because the service at Gold Thumb is now trash.

I would give this store 0 stars if I could!! I went to this store because I wanted to go to a local…read moreshop and wanted to give my business to the community where I live. I am extremely unhappy about the way I was treated by the male owner of this shop. I brought in a nameplate necklace that is 22k gold to have the chain shortened a bit. The necklace was to be shortened from the back!! Instead he took the necklace and made it shorter from the FRONT!! Now the loops look completely wonky and unattractive. The loops are not smooth and the nameplate just lifts up while I'm wearing it. When I took it back for them to look at it the male was extremely rude to me and tried to blame the mistake on my previous jeweler. I have attached photos of his shoddy work. I am so disappointed and will NEVER recommend this place to anyone.

Excellence on all levels Service…read moreSelection and Value. Been customer and I value all the knowledge I have gained from this place.

Amazing! I sold some gold clip-on earrings and a broach that I thought may be worth a few dollars…read moreand I was absolutely shocked to walk away with a check for $1100! They were so kind and interesting and I couldn't have been happier. Additionally the store itself was full of unusual and lovely jewels. I absolutely recommend Baltimore Gold in downtown Frederick!