I've been a member at EōS Aliana for about a year, but after moving, my friend and I wanted to…read morestart working out together and meet in the middle. Since I have the Willpower membership and can go to any location, I suggested the Sugar Land location. She decided to sign up there on her own, and that's when everything started to go wrong. After she signed up, she was offered a "free" personal training session, and we decided to do it together. During that session, we worked with a trainer named Joseph and made it very clear multiple times that we were on a budget and could not commit to anything long-term. He reassured us more than once that we would be able to cancel at any time. He even apologized later and tried to make up for the confusion by offering another "free" session, but by that point the situation had already gone too far. That reassurance is the only reason we agreed. As soon as we realized the cost wasn't manageable, we came back in person to cancel--multiple times. Each time, we were left waiting for long periods with little to no help, while staff stood around and watched. On top of that, no one ever answers the phone, which makes it nearly impossible to get assistance without physically coming in. The way we were treated during this process was honestly shocking. Instead of being helped, we were met with resistance and dismissiveness. The fitness manager, Mac, went as far as implying that we were "scamming" simply because we were trying to cancel--based on what we were clearly told when we signed up. That was extremely unprofessional and uncomfortable. At no point were we trying to take advantage of anything. We were just acting on the information that was given to us upfront. The lack of accountability and communication has made this situation way more stressful than it ever needed to be. I will say the general manager took the time to listen, which I appreciated, but there has been no follow-up since then. Honestly, the most disappointing part of all of this is that my friend was treated so poorly after I was the one who recommended this gym to her. What should have been a positive experience for both of us turned into something stressful and upsetting. After this experience, we will not be returning to this location at all. I will either continue going to EōS Rosenberg, switch to another gym like Amped Fitness, or possibly cancel my membership altogether. This was just a horrible experience overall. If you're considering signing up for personal training here, make sure everything is clearly explained in writing before agreeing to anything. Verbal promises do not seem to match how things are handled later.

I received a 7 day pass in the mail and when I came in they tried to sell me a membership…read moreimmediately. There was no pass issued, instead they pressure you into buying a membership. Even the person who was showing me around said that he would hang on to my drivers license until I was done with my workout. I'm like what kind of kindergarten behavior is that? The gym is also a bit messy and not well organized with some machines out of order. I do like that it's 24 hours.

Well the rumors are all true. This place is ELITE! Big gym spaces, LOTS of amenities, the crowd is…read moremostly experienced lifters, so it can be intimidating for newbies, but if you've got the cash and you're serious about transforming yourself, this is the place to do it.

Came here after we were promised a free one day pass from the chevron marathon expo which turned…read moreout to be a lie. The front desk rep was extremely unapologetic and rude and told us we should have gotten a written statement for the free day pass?! What?! I'm extremely disappointed at the lack of customer service. I was so excited to try this gym but for $29.99 for a day pass, I'll pass. After we were disappointed and left, the front desk rep didn't even care. Even an apology would have gone a long way but hey that might cost me another $29,99!

Lifetime has been a staple gym in sugar land for as long as I can remember. Yes, LT memberships are…read moreexpensive, but you are paying for the experiences and all the services that Lifetime has to offer. Personally, I play a ton of pickleball so having SL lifetime as my home gym (where there's now 3 indoor courts and 13 outdoor courts) has allowed me to enjoy the game that I love. I have also been taking spin classes every week and enjoy exploring the myriad of classes that Lifetime offers outside of spin. I feel like nothing beats a gym like this, where I can get pickleball, fitnesses classes, weight training, cafe/study space, indoor and outdoor pools, and recovery equipment all in one place. Sure, sugar land LT is on the older side, but this membership lets you explore all other LTs in the nation (depending on your tier), so if you're on the fence about starting a membership, this is your sign to do so!!

I have been a loyal member of Life Time since the Sugar Land club first opened, and I am extremely…read moredisappointed by the direction the company has taken--especially regarding pricing. Every single year since COVID, there has been a membership increase, and at this point it feels less like "premium service" and more like taking advantage of long-standing members. I recently received notice that my monthly dues will increase from $239 to $279, effective January 1, 2026. The message claimed this was somehow a benefit because my rate is "$70 below new members." After supporting this club since day one, I don't believe I should be paying anywhere close to what new members pay--much less enduring constant annual increases. Where is the appreciation for loyal, tenured members who helped build this club from the ground up? Life Time's response feels dismissive and out of touch. Being told that the price hike is part of their "commitment to a premium membership experience" is honestly frustrating. The experience hasn't changed enough to justify these repeated increases, and loyalty clearly doesn't matter here. I've enjoyed being part of this community for years, but it's disappointing to see that long-term members are treated no differently than new sign-ups. I will be giving my 30-day notice and transitioning to EOS Fitness, which is covered by my health insurance and actually values its members. Life Time used to be worth it. Now, it's just overpriced--loyalty not required, apparently.

There's a lot of hate for this gym, but for the price, you really can't go wrong! For their grand…read moreopening promotion, it's: $1 Signup fee $10 Per month $49 Yearly fee $170 per year basically. That's not bad for what you get compared to some of the other gyms. There are plenty of cardio equipment, a small area for free weights, basic showers (no soap or towels included). The place is open 24/7 too! The color scheme inside does get me though. Feels like I'm entering a kids theme park.

Needs more flat/adjustable benches and dumbbells, I couldn't get to anything I needed to do..read more

Gio was the person who helped me, and I really appreciate his being very patient with me. He…read moredeserves a raise.

Member for 4+ years. -2 for the price increase($15) and…read morelocker room. The showers need renovations due to low water pressure and overall upkeep isn't kept. Only 1 hand-dryer works while there's no paper towels in the locker room to dry off, and half of all toilets are unavailable/out of service at times. Since price increased, I expect amenities to upgrade as well.

I signed up for a 7-day pass during my trip…read more Since it was my first time, I had to go through the whole spiel with the front desk staff. Unfortunately, I don't remember his name, but he was extremely friendly. He checked my strength, flexibility, etc. At the end, when he asked if I had any questions, I asked him to help me on the leg press and he did! He suggested other workouts I should do afterwards. I came during the day time, when it wasn't busy and in the afternoon when it was busy. Both times were pleasant. NO ONE slammed their weights!! Was there a lunk alarm?? Everyone seemed respectful of others around them, asking if they can jump in between sets. However, wiping down equipment seemed to be a foreign concept here. They have the standard equipment that would be at every gym. All the weights are on the first level and the dreaded cardio on the second level...although the stairmasters are on the first. They also have cycles throughout the gym, I was excited to hop on one for the first time in years. Can I just take a moment and point out the old and rusty machines?? This isn't my home gym, but still...why haven't they been replaced? I get that they aren't broken or in need of repair, but all that rust can't possibly be good. The bathroom/locker room areas were surprisingly clean. Would I return? Maybe...when I'm back in the area.

The facility operations manager Xavier is very disrespectful and unprofessional and racist. Also,…read morethe Aqua fit instructor Margie as well. They will shut off the jacuzzi without any notice or sign posted if the aqua class is going on. Margie likes to scream at people and act like she's a major shot caller, even though you are the one paying for the gym membership. Don't waste your time here!!

Recently had a bad experience I was few minutes late and the general manager didn't let me in told…read moreme to wait for couple of minutes because it's dark in the spin room. And then told me you can't go inside until the entire spin session is over. She wasn't rude but not friendly. What management needs to take in consideration is there is traffic in the morning. Customers pay money for these classes it's not free. There are plenty of other gym options in the area with better customer service

Our family LOVES Spenga! It's an excellent work out and great for our whole family! My Husband &…read moreSon like the strength training & the free weights are an added bonus. Both of my Daughters LOVE taking the classes. Especially when Danica is teaching. Danica is great at motivating and encouraging the class without coming off as too aggressive for the early morning sessions. The entire gym has a fun family vibe & the staff treat everyone like friends instead of clients. Shout out to the front desk workers for always being so cheerful & welcoming no matter what time of the day! These classes yield results & are great for beginners as well as professionals!

Im liking my experience here to far, and the equipment is vast and give you the option to hit all…read moremuscle groups or cardio you would like and the gym is clean!

--- **One Star**…read more The gym itself is **clean, convenient, and reasonably priced**--that's the only positive. I am a **special operator in the military** and had my orders changed, which required me to relocate. I went **in person**, spoke directly with the **manager**, and followed **exactly** the steps they instructed to properly cancel my membership in a professional manner. I also **paid two additional months in full** to exit the contract, as required. Despite doing everything by the book, I am **still receiving letters claiming I owe money**. Their **billing practices are deceptive and unacceptable**. Once they get access to your **checking account**, it becomes a nightmare. My advice: **do not give them your bank account information**--use a temporary or cancelable payment method if you value your sanity. Based on my experience, I would **not recommend this gym**, solely because of how they handle billing and cancellations. The pattern is clear when you read the other reviews. Clean gym. Convenient location. **Unbelievable billing deception.** Stay away. --- If you want: * A **shorter, punchier version** for Google * A **slightly toned-down legal-safe version** * Or a **copy tailored for BBB / Consumer Protection complaints** Just say the word.

Super friendly not crowded atmosphere with top instructors who really know how to set the tone for…read morehigh end exercises. As a health professional for over 20 years and former group exercise instructor, I can see how the Instructors motivate with a specific exercise strategy . They have helped a former patient of mine to get ready for Army officer training and it has made a big difference in his fitness being able to climb up large obstacles courses with heavy packs on and crawling under barbwire at Army base. Highly recommend if you want a smaller gym with huge experience and skilled instructors that offer personal instruction.

Houston I have finally found my place for fitness. This specialty gym offers small specific…read moretraining classes that are some of the best I have seen. From HIT classes to strength and conditioning, it has made a difference in my ability to ruck at Army training with #35 on for 13 miles without feeling I couldn't make it. The staff is highly trainied with former professional soccer players and others doing the classes. Their staff really understands what is needed to improve my flexibility and strength. Thank you to Natalie, Mark Jeremiah Lana and Julie for the extra time to make sure each class is personalized, professional and Specific to my needs.

Finally, a powerlifting gym in the Stafford area! Iron cowboy is tucked away in a plaza right off…read moreof Murphy Road. Right when you walk in there is the check-in desk on the right and two treadmills on the left. There are also Monster & Reign energy drinks for you to purchase if you forget your preworkout. If I recall correctly, Iron Cowboy has 6 racks and 5 deadlift platforms. The barbells, plates, and many of the equipment are all brand new! I also love the details on the equipment featuring Deathgrip Derek's logo. As for accessories, it is a little limited but you can definitely get the basics done with the machines available. It does get a little crowded in the evening time since that's when most people work out but the members are all kind enough to work in together. Speaking of kind, I got to meet the owners Derek and Maggy- they were both very welcoming and I am super excited for their ideas on expanding the gym in the near future! Overall, solid gym and I am looking forward to coming back and getting a workout in! For more information, check out their Instagram page @iron.cowboy.gym P.S. This powerlifting gym has a water fountain and AC which is a must during the summer time in Houston.

Great gym, great equipment. Owner is legit, runs a great business and has developed an awesome…read moreCommunity