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    9Hammers

    5.0 (1 review)
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    5 years ago

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    Prestige Deck & Fence

    Prestige Deck & Fence

    3.5
    (22 reviews)

    We had Prestige build a deck and fence when we lived in Stafford so when we moved two years later…read moreback to Spotsylvania we hired them again to add a small deck, 6x4, and a vinyl fence. The deck has failed miserably! After 11years, the pressure treated wood has rotted, it is not safe. We are just waiting for our building permit and the stairs and deck will be replaced, but not Prestige! The actually offered nothing as far as a warranty or even a break on a rebuild! I was told by Alex, if they replaced the failure of the installations they have done, the company would go bankrupt! Now, not all the decks and other structures they have done have failed as horribly as ours. They did offer me an estimate to do a new deck, my answer was no even though they cheaper than the company we are using! Alex also told me it was not his companies fault but the government because the arsenic was removed from pressure treated wood. H e did fail mention that the grade of wood that was used was not not premium wood. They used cheaper wood but still charge for a superior product, that is the only explanation for such a horrible failure. They should have offered to replace the structure at their cost if they cared at all about customer service. And no, we didn't count on it the replacement being paid for, we are completely prepared to cover the cost!

    Alex and his team are wonderful to work with and do amazing work. We started with what we thought…read morewas just an outside deck and it turned into half deck, half screened porch (we use it as a sleeping porch). Alex helped us get best bang for our buck when choosing the design. 100% would hire Prestige again.

    Virginia Decking & Remodeling

    Virginia Decking & Remodeling

    3.0
    (3 reviews)

    Mr. Mike French Is unprofessional to the T and argumentative…read moreand calls Customer names and fights none STOP even when he is dead wrong and heartless uncaring about the services his subcontractors deck performances! Only calls to remind about his payment and then he is no where around His contract is one way and only and it is his way and charges $650.00 for only to protect him from all the unprofessional services. Stay away from the Virginia Decking Remodeling. Do not do business with Virginia Decking Remodeling if you do you would regret it!

    The experience was mixed. While the deck damage repair WAS done on schedule and price, be wary of…read morethe pricing and the payment schedule. Things to consider: (1) There is no FREE ESTIMATE. You are charged at least $850.00 for him to visit your property to review the work that is needed to be performed. That fee is added to your final bill. (2) His claims of STONEWOOD are suspect. His is extremely evasive when additional information is requested - referring you to the "internet". When one does a web search on "STONEWOOD", it goes his web site. He REFUSES to provide any information on that product, including an MSDS. His price for "STONEWOOD" is at least 100% times of that of what seems to be an equivalent product from Home Depot. He delivers that "STONEWOOD" product in an unmarked 2.5-gallon plastic container. When pressed on the STONEWOOD "lifetime warranty" he claims it's with the manufacturer (which he refuses to provide any additional information AND one cannot find on a web search) warranty, not with him. (3) His "Deep Wood Fungus Killer" seems to be nothing more than a highly concentrated bleach solution. (4) He WILL NOT allow you to purchase your own supplies. He claims his "4 times retail" charge is needed to allow him to pay his subcontractors. (5) The payment schedule in his contact is biased toward him. He demands cash/check payment with every milestone the he defines. He does not accept credit card.

    9Hammers - roofing - Updated June 2026

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