They are getting one star because they have a large array and variety of things to choose from. Beauty supplies kitchen supplies artificial flowers home decorations a little bit of everything.
The problem is the customer service!
they are rude, disrespectful and incredibly insensitive to customers.
they actually treat you like you need them.
You either get rude employees or employees that speak zero English and only Chinese or Mandarin.
This is a neighborhood mom and pop $.99 store that is still fairly new and people in Howard Beach try to always support mom and pop establishments.
Last week 2 women from the neighborhood came in to go shopping.
a Chinese lady working there looked at one of the women who she recognized and said
"Wow your face got so fat what happened, lol"
Well what had happened was the woman has Cancer and her body is swollen from the medication.
When they were kind enough to tell the Chinese lady what was wrong with her and why she had gained weight, her reply was
"oh well, the older you get the harder that weight will be to lose"
Are you kidding me!
I went in looking for toothpaste the guy behind the counter had no clue what I was saying and the other guy just out loud answered no!, I'm assuming meaning no we don't have I was looking for.
When I asked him where the items were that were similar he pointed down some aisle and walked away like he really couldn't be bothered.
I don't care how desperate I am for an item I would wait and go elsewhere for ever stepping foot in this place again!
this store is utterly an embarrassment and despicable! read more