Came by for air in my tires. They also did a complementary check on my tires the scanner read my…read moretread was low. I didn't have the time or money, but when I looked into it a few weeks after I reached back out to them and they had a great deal. Service was quick and easy and thorough very satisfied.

I brought my brand-new car in on a Saturday after popping a tire, and the experience has been quite…read morefrustrating. First, they told me they ordered the replacement tire -- but when I called on Monday to check the status, they admitted it was never ordered. They placed the order then, and by Friday, I was told my tire was finally ready. After picking it up, I realized they had ordered the wrong tire. On top of that, my wheel had several major scratches. Thankfully, Salvador, was very helpful and understanding throughout all the issues. He helped get the correct tire ordered and did his best to make things right, which I really appreciated. Still, when I went back to have the correct tire installed, the wheel came back in worse condition than before -- this is a new car to me, and my wheels were brand new when I brought them in. They did offer to reimburse me for the cost of having the wheel powder-coated to fix the damage, which I do appreciate, but honestly, that doesn't make up for the carelessness. I now have to spend my own time and energy finding someone to repair something that should never have been damaged in the first place. First photo was Friday, the first time we picked up the wheel. Second photo was today after the correct wheel was put on. ****EDITED**** 11/27/25 I received an email from the support team saying they would reach out, yet it has been over 2 weeks and no response. I did have to take my vehicle to another shop because Discount Tire did not balance my wheels, and weights had been knocked off. Not only that, the new shop informed me that my wheel is bent. I was never made aware of this in the many visits to Discount and multiple times they had my car/ wheel. If i could rate 0 stars I would.

I got a small bolt in my tire on my way home from work and they were able to take me in first thing…read moreand patch it right up. Free of charge too! Walmart wanted an appointment and were going to charge me a small fee. So glad I tried this place out instead!

Amazing service and $20 per tire less than all the competitors!!…read moreI priced 3 other competitors and none were close to tire Ramas price

I came in after work on the first snowy day of the year, I needed some new tires after getting a…read moreflat & they helped me out! Everyone at Tire-Rama was so helpful, kind & efficient. Will return for all my tire needs.

I'm not sure I'll have my first appointment this week coming up and we'll see how it goes. As far…read moreas the service for me was good. The quality of the phone call was good. That's all I can say

My daughter is a student at WSU and called me to tell me her car's brakes were squeaking. I found…read moreHeritage Auto Repair on Yelp and saw their high rating, so I called on a Friday afternoon and spoke with AJ. He was able to schedule an inspection for Monday morning and quickly put our minds at ease that everything is just fine and safe. I really appreciate their choice of honesty over opportunity. Thanks AJ and crew at Heritage Auto Repair!

I would strongly caution anyone considering Heritage Auto Repair…read more We brought in our 2018 Nissan Murano because of a screeching noise. Heritage diagnosed the problem as a serpentine belt and tensioner and charged us over $560 to replace them. The very next morning the exact same noise returned. When we contacted them again and sent a video, they told us it was actually a wheel bearing issue and quoted another $1,150 for repairs. At this point we lost confidence and sought another opinion. A different shop diagnosed the actual problem immediately: the transfer case, which explained the noise and the acceleration issues. So to summarize: * Heritage charged us $560 for a repair that did not fix the problem * They then misdiagnosed the issue again as wheel bearings * The real issue was the transfer case, which they completely missed What is most concerning is that they were prepared to perform another $1,150 repair that would not have solved the problem either. Good mechanics diagnose problems before charging customers for unnecessary work. This experience felt like guessing at repairs while the customer pays the bill. I would recommend anyone experiencing drivetrain or noise issues get a second opinion before authorizing repairs here.

I noticed a slow leak in my tire so today while I was at work my boyfriend took my car to get it…read morechecked out. They got my car in pretty quickly which was nice considering I didn't have an appointment but my frustration stems from the service tech telling me my tire was not fixable to immediately when the warranty I bought was produced to "oh yeah we can fix it". It felt "scammy" to me. I bought those tires just over a year ago and now I'm hesitant to go back to this location. I understand sales are important in that line of work but how quickly his tune changed was extremely gross to me. I have quite the drive everyday and a toddler often with me, it makes me question should the tire have been fixed or should I have had the warranty filled and new tires put on? Was my safety compromised to save the store inventory or was the tire completely fixable and I was being lied to so I could make that man's sales for the day?

Complete waste of time. I made an appointment more than 24 hours ahead of time and they cleared me…read morefor an 11 o'clock slot today. I got here five minutes prior, where they took my keys and told me the job was going to take an hour longer than what they previously told me. I get a call an hour later telling me that there's another car in front of me and it's going to be a longer wait. The manager seems like he doesn't care and is annoyed with everybody and this is my third time coming in here and this will be my last.